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20 Mar-21 Mar
Very helpful staff - the lounge which we had access to was outstanding , a very pleasant lady staff member was very attentive and looked after us and our grandchildren very well
1 Mar-2 Mar
The staff was very friendly and helpful. They answered any questions we had. It is easy to get to the hotel for free on the London bus U3. The negative....our room had a loud whistle or hum coming from the hvac system that drove my wife insane. We did not complain to the hotel and elected to live ...