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Royal Garden Hotel

Photo gallery for Royal Garden Hotel

Lobby
Exterior
Premium bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served
Premium bedding, in-room safe, desk, blackout curtains

Overview of Royal Garden Hotel

VIP Access

Royal Garden Hotel

5.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
2-24 Kensington High Street, London, England, W8 4PT

Explore the area

  • Popular LocationRoyal Albert Hall11 min walk
  • Popular LocationHyde Park13 min walk
  • Popular LocationNatural History Museum18 min walk
  • AirportLondon (LHR-Heathrow)29 min drive

Room options

About this area

London

Royal Garden Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Kensington Palace and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Guests appreciate the hotel's location for the sightseeing.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • Kensington Palace - 7 min walk
  • Royal Albert Hall - 11 min walk
  • Hyde Park - 13 min walk
  • Natural History Museum - 18 min walk
  • Westfield London Shopping Centre - 5 min drive

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 4 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • Dishoom - 4 min walk
  • Wagamama High Street Kensington - 1 min walk
  • Min Jiang - 2 min walk
  • Zaika of Kensington - 1 min walk
  • The Goat - 1 min walk

About this property

Royal Garden Hotel

5-star luxury hotel near Hyde Park
Located close to Kensington Palace and Buckingham Palace, Royal Garden Hotel provides a cafe, dry cleaning/laundry services and 3 bars. Treat yourself to spa services, such as a detox wrap, a body treatment or a massage. Enjoy a meal at the two on-site restaurants. Pilates classes and yoga classes are offered at the 24-hour health club; the property also has a 24-hour business centre. Stay connected with free in-room WiFi.
Other perks include:
  • Limo/town car service, English breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • A front desk safe, a ballroom and massage treatment rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 394 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries, baths or showers and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, childcare services and coffee/tea makers

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 40 per day)
  • Valet parking on site (GBP 40 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 28 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Bike parking
  • Bike storage
  • Pilates classes
  • Spa services
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 28 per person
  • Airport shuttle fee: GBP 85 per vehicle (one way)
  • Self-parking fee: GBP 40 per day
  • Valet parking fee: GBP 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Royal Garden Hotel London
Royal Garden Hotel
Royal Garden London
Royal Garden
Hotel Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Frequently asked questions

Is Royal Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Royal Garden Hotel?

As of 9 Jun 2023, prices found for a 1-night stay for 2 adults at Royal Garden Hotel on 11 Jun 2023 start from HK$2,132.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Royal Garden Hotel?

Self-parking is available for GBP 40 per day. Valet parking is available for GBP 40 per day.

What time is check-in at Royal Garden Hotel?

Check-in is from 2:00 PM - midnight.

What time is check-out at Royal Garden Hotel?

Checkout is at noon.

Does Royal Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 85 per vehicle applies.

Where is Royal Garden Hotel located?

Located in London City Centre, this luxury hotel is within a 15-minute walk of Kensington Palace and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 3 mi (5 km). High Street Kensington Station is only a 4-minute walk and Queensway Underground Station is 13 minutes.

Royal Garden Hotel Reviews

Royal Garden Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1008 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 242 out of 1008 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 63 out of 1008 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 37 out of 1008 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 17 out of 1008 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.1/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Location next to the park was a big plus for me and I liked the view over Kensington Palace .
Stayed 3 nights in Jun 2023

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Pankaj

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel and location is amazing. The one missing star is for the biased and racist attitude of some of the people working there from the front desk checkin staff (white staff) to the senior staff (black staff members) at the breakfast area is absolutely appalling and inappropriate. The eye rolling at customers and talking about them “behind their backs” but within earshot of other customers, specific attitudes towards the Asian community was upsetting to say the least. Staff cultural training is extremely important here. Concierge was extremely helpful and nice, doormen are absolutely wonderful. I would definitely comeback even though pricing is on the higher side.
Stayed 2 nights in Jun 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Staff & service, property conditions & facilities
Great hotel. The room was really nice, clean and with nice bedding. The bathroom was excellent. The hotel is right on Hyde Park with great transportation and great restaurants and cafes on the doorstep. Highly recommend!
Stayed 1 night in May 2023

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top of the line service, quality and comfort. Lovely property right next to Kensington Park, tons of eating, drinking and shopping in the area. Right across the street from a bus stop. Amazing breakfast buffet, very prettily set up and served. Room was large and well set up and appointed, the bed and bedding was comfortable. Would absolutely stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in May 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2023

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, location, room and view. Staff all helpful and friendly yet professional. Will definitely return and recommend. Room wasn’t fussy or over done with non essentials but all the important comfort details like lighting options, heating, bathroom fixtures and accessories were excellent and all spotless.
Stayed 1 night in May 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023