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Novotel London Heathrow Airport T1 T2 and T3

Photo gallery for Novotel London Heathrow Airport T1 T2 and T3

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Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains
Standard Double Room, 1 Double Bed | Memory-foam beds, in-room safe, desk, blackout curtains

Overview of Novotel London Heathrow Airport T1 T2 and T3

UNESCO Sustainable Travel Pledge

Novotel London Heathrow Airport T1 T2 and T3

4.0 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
234 Bath Road, Heathrow Point West, Hayes, England, UB3 5AP

Explore the area

  • AirportLondon (LHR-Heathrow)3 min drive
  • Popular LocationBrunel University9 min drive
  • Popular LocationStockley Park12 min drive
  • Popular LocationKempton Racecourse13 min drive

Choose dates to view prices

About this area

Hayes

Near a metro station, Novotel London Heathrow Airport T1 T2 and T3 is in Heathrow Villages, a neighbourhood in Hayes with good airport proximity. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Looking to enjoy an event or a match? See what's going on at Twickenham Stadium or SSE Arena, Wembley.
Visit our Hayes travel guideOpens in a new window
Map

What's nearby

  • Brunel University - 9 min drive
  • Syon Park - 11 min drive
  • Twickenham Stadium - 11 min drive
  • Stockley Park - 12 min drive
  • Kempton Racecourse - 13 min drive

Getting around

  • Heathrow Terminal 1-3 Underground Station - 9 min walk
  • Heathrow Central Station - 12 min walk
  • Heathrow Airport (LHR) - 3 min drive

About this property

Novotel London Heathrow Airport T1 T2 and T3

Eco-friendly Hayes hotel in Heathrow Villages with 24-hour fitness
This smoke-free hotel features a restaurant, a 24-hour fitness centre and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Novotel London Heathrow Airport T1 T2 and T3 offers 166 air-conditioned accommodations with a safe and a hairdryer. Beds feature memory foam mattresses. 55-inch Flat-screen televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Czech, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 17.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 15.95 for adults and GBP 11.95 for children
  • 1 restaurant
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Nest Restaurant
  • Nest Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Guest rating 3.5+
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Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 15.95 for adults and GBP 11.95 for children (approximately)
  • Self-parking fee: GBP 17.00 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel London Heathrow Airport T1 T2 and T3 Hotel
Novotel London Heathrow Airport T1 T2 and T3 Hayes
Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 423 out of 1000 reviews
5 - Excellent 42%
Rating 4 - Good. 331 out of 1000 reviews
4 - Good 33%
Rating 3 - Okay. 125 out of 1000 reviews
3 - Okay 13%
Rating 2 - Poor. 58 out of 1000 reviews
2 - Poor 6%
Rating 1 - Terrible. 63 out of 1000 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night of hell
Hotel is now an immigration stop over hotel. I was not informed of the change of use and on arrival was not expected. It took me 2 hours to arrange alternative accommodation for the night and £37 in additional taxi fees
Stayed 1 night in Jan 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, room comfort
Hotels.com didn’t tell us our hotel was closed
Hotels.com had forgotten to tell us that the Novotel has been closed for over a month to normal visitors. DO NOT BOOK
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shall use again
Stayed 1 night in Nov 2021

2/5 Poor

Stayed 2 nights in Nov 2021

3/5 Okay

Stayed 1 night in Dec 2021