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Novotel London Heathrow Airport T1 T2 and T3

Photo gallery for Novotel London Heathrow Airport T1 T2 and T3

Exterior
Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains

Overview of Novotel London Heathrow Airport T1 T2 and T3

UNESCO Sustainable Travel Pledge

Novotel London Heathrow Airport T1 T2 and T3

4.0 star property

8.0/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
234 Bath Road, Heathrow Point West, Hayes, England, UB3 5AP

Explore the area

  • AirportLondon (LHR-Heathrow)3 min drive
  • Popular LocationStockley Park7 min drive
  • Popular LocationBrunel University9 min drive
  • Popular LocationTwickenham Stadium11 min drive

Room options

About this area

Hayes

Near a metro station, Novotel London Heathrow Airport T1 T2 and T3 is in Heathrow Villages, a neighbourhood in Hayes with good airport proximity. Hampton Court Palace and Eventim Apollo are cultural highlights, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Looking to enjoy an event or a match? See what's going on at Twickenham Stadium or SSE Arena, Wembley.
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Map

What's nearby

  • Stockley Park - 7 min drive
  • Brunel University - 9 min drive
  • Syon Park - 10 min drive
  • Twickenham Stadium - 11 min drive
  • Thorpe Park - 26 min drive

Getting around

  • Heathrow Terminal 1-3 Underground Station - 9 min walk
  • Heathrow Central Station - 12 min walk
  • Heathrow Airport (LHR) - 3 min drive

About this property

Novotel London Heathrow Airport T1 T2 and T3

4-star eco-friendly hotel located in Heathrow Villages
At Novotel London Heathrow Airport T1 T2 and T3, you can look forward to a free daily manager's reception, a library and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Nest Restaurant, features brunch. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A TV in the lobby, multilingual staff and a lift
  • A computer station, smoke-free property and coffee/tea in the lobby
  • Guest reviews speak well of the overall value and proximity to the airport
Room features
All 166 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Memory foam beds and sofa beds
  • Bathrooms with hydromassage showers and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Fridges, daily housekeeping and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Czech, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 17.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 15.95 for adults and GBP 11.95 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Nest Restaurant
  • Nest Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 15.95 for adults and GBP 11.95 for children (approximately)
  • Self-parking fee: GBP 17.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel London Heathrow Airport T1 T2 and T3 Hotel
Novotel London Heathrow Airport T1 T2 and T3 Hayes
Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes

Frequently asked questions

Is Novotel London Heathrow Airport T1 T2 and T3 pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel London Heathrow Airport T1 T2 and T3?

Self-parking is available for GBP 17.00 per night. Limited spots are available.

What time is check-in at Novotel London Heathrow Airport T1 T2 and T3?

Check-in is from 3:00 PM - 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Novotel London Heathrow Airport T1 T2 and T3?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Novotel London Heathrow Airport T1 T2 and T3 located?

Located in Heathrow Villages, this eco-friendly hotel is within 9 mi (15 km) of Twickenham Stadium, Hampton Court Palace and Richmond Park. Eventim Apollo and Thorpe Park are also within 12 mi (20 km). Heathrow Terminal 1-3 Underground Station is 9 minutes by foot and Heathrow Central Station is 12 minutes.

Can I cancel my reservation for free at Novotel London Heathrow Airport T1 T2 and T3 and receive a full refund?

Yes, Novotel London Heathrow Airport T1 T2 and T3 offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London Heathrow Airport T1 T2 and T3 cancellation policy on our site for more details about any exclusions or requirements.

Novotel London Heathrow Airport T1 T2 and T3 Reviews

Novotel London Heathrow Airport T1 T2 and T3 Reviews

Overall score and ratings

8.0

Very good

Rating 10 - Excellent. 422 out of 1000 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 331 out of 1000 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 126 out of 1000 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 58 out of 1000 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 63 out of 1000 reviews" "
" "2 - Terrible 6%

8.6/10

Cleanliness

7.9/10

Staff & service

7.8/10

Amenities

8.5/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Philip
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night of hell
Hotel is now an immigration stop over hotel. I was not informed of the change of use and on arrival was not expected. It took me 2 hours to arrange alternative accommodation for the night and £37 in additional taxi fees
Stayed 1 night in Jan 2022

2/10 Terrible

Laura
Disliked: Cleanliness, staff & service, room comfort
Hotels.com didn’t tell us our hotel was closed
Hotels.com had forgotten to tell us that the Novotel has been closed for over a month to normal visitors. DO NOT BOOK
Stayed 1 night in Dec 2021

10/10 Excellent

HAZEL
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shall use again
Stayed 1 night in Nov 2021

4/10 Poor

Ryan
Stayed 2 nights in Nov 2021

6/10 Okay

Andy
Stayed 1 night in Dec 2021

2/10 Terrible

VERONICA, Davis
Stayed 1 night in Nov 2021

8/10 Good

Narinder
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Organised Chaos
Hotel was fine. Booking process after last minute hotel change not so great.
Stayed 2 nights in Nov 2021

2/10 Terrible

KEITH
Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled my booking so I didn't even stay there. I'm still waiting for you to process my refund!!!!
Stayed 1 night in Nov 2021

2/10 Terrible

Lindsey
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021

10/10 Excellent

Andrew
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and modern
Clean, spacious, simple and modern. Nice breakfast at good price, which made up for the slightly pricey parking.
Stayed 1 night in Nov 2021