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Novotel London West

Photo gallery for Novotel London West

Exterior
Terrace/patio
Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Overview of Novotel London West

Novotel London West

4.0 star property
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available
Map
1 Shortlands, Hammersmith, London, England, W6 8DR

Explore the area

  • Popular LocationEventim Apollo6 min walk
  • Popular LocationKensington High Street12 min walk
  • Popular LocationWestfield London Shopping Centre4 min drive
  • AirportLondon (LHR-Heathrow)24 min drive

Room options

About this area

London

Novotel London West is located in Hammersmith, a neighbourhood in London, and is near a metro station. Westfield London Shopping Centre and Harrods are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens and Hyde Park. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Guests love the hotel's convenience for public transportation: Hammersmith Station is 6 minutes on foot and Barons Court Underground Station is 7 minutes.
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Map

What's nearby

  • Eventim Apollo - 6 min walk
  • Kensington High Street - 12 min walk
  • Westfield London Shopping Centre - 4 min drive
  • Natural History Museum - 5 min drive
  • Royal Albert Hall - 6 min drive

Getting around

  • Hammersmith Station - 6 min walk
  • Kensington (Olympia) Station - 13 min walk
  • Heathrow Airport (LHR) - 24 min drive

Restaurants

  • McDonald's - 7 min walk
  • Novetel klasse restaurant - 1 min walk
  • The Gentlemen Baristas - 3 min walk
  • Truth - 5 min walk
  • The Craft Beer Co - 6 min walk

About this property

Novotel London West

4-star hotel near Hyde Park
Located close to Eventim Apollo and Westfield London Shopping Centre, Novotel London West provides a terrace, dry cleaning/laundry services and a bar. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Additional perks include:
  • English breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, luggage storage and a computer station
  • Tour/ticket information, multilingual staff and concierge services
  • Guest reviews speak highly of the breakfast and central location
Room features
All 630 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 36 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 21.75 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Artisan
  • Aroma

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (53820 square feet)
  • Meeting rooms - 33

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 21.75 per person
  • Covered self-parking fee: GBP 36 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel London West Hotel
Novotel London West
Accor London West
London Novotel
Novotel London West Hotel London
Novotel London West England
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is Novotel London West pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel London West?

As of 3 Jun 2023, prices found for a 1-night stay for 2 adults at Novotel London West on 4 Jun 2023 start from HK$1,226.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel London West?

Self-parking is available for GBP 36 per day. Limited spots are available.

What time is check-in at Novotel London West?

Check-in is from 3:00 PM - 5:00 AM.

What time is check-out at Novotel London West?

Checkout is at noon.

Where is Novotel London West located?

Located in Hammersmith, this hotel is within 2 mi (3 km) of Eventim Apollo, Westfield London Shopping Centre and Kensington Gardens. Hyde Park and Harrods are also within 3 mi (5 km). Hammersmith Station is 6 minutes by foot and Barons Court Underground Station is 7 minutes.

Novotel London West Reviews

Novotel London West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1002 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 360 out of 1002 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 164 out of 1002 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 93 out of 1002 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 50 out of 1002 reviews" "
" "2 - Terrible 5%

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great device could not fault it
Stayed 2 nights in May 2023

8/10 Good

John, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

4/10 Poor

atalie

Travelled with family
Disliked: Amenities, property conditions & facilities
The flush lever to the toilet was completely removed from the wall. Things were grungy and worn down. A member of stiff knocked on the door at 7 am asking what time we planned to check out (check out is at 11).
Stayed 1 night in Apr 2023

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2023

2/10 Terrible

Darshan

Stayed 3 nights in Apr 2023

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff public relations are excellent and professionalism is top notche.
Stayed 2 nights in Apr 2023

2/10 Terrible

Pinki

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Heather

Stayed 5 nights in Mar 2023

8/10 Good

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms a little outdated but lounge and bar area very modern and updated
Stayed 2 nights in Mar 2023

4/10 Poor

Mads

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Lack of focus on eco-friendliness in rooms and restaurant, over use of perfume in the cleaning of rooms, no EU electric sockets (really bad since it is a business hotel), no USB charging,
Stayed 2 nights in Mar 2023