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Park Plaza London Riverbank

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Exterior
Indoor pool
Indoor pool
Indoor pool
View from room

Overview of Park Plaza London Riverbank

Park Plaza London Riverbank

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
18 Albert Embankment, London, England, SE1 7TJ

Explore the area

  • Popular LocationWestminster Abbey14 min walk
  • Popular LocationLondon Eye16 min walk
  • Popular LocationBig Ben17 min walk
  • AirportLondon (LHR-Heathrow)45 min drive

Room options

About this area

London

Park Plaza London Riverbank is located in London City Centre, a neighbourhood in London, and is in the entertainment district and on a river. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and Tower Bridge. Check out an event or a game at O2 Arena, and consider making time for Natural History Museum, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • St. Thomas' Hospital - 11 min walk
  • Westminster Abbey - 14 min walk
  • Westminster Bridge - 15 min walk
  • London Eye - 16 min walk
  • Big Ben - 17 min walk

Getting around

  • Vauxhall Station - 8 min walk
  • Lambeth North Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 50 min drive

About this property

Park Plaza London Riverbank

4-star eco-friendly hotel near London Eye
Near Big Ben, Park Plaza London Riverbank provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Chino Latino, features international cuisine. Free in-room WiFi is available to all guests, along with a bar and a fitness centre.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out and a porter/bellboy
  • A 24-hour front desk, a ballroom and wedding services
  • A lift, tour/ticket information and concierge services
  • Guest reviews give top marks for the location
Room features
All 645 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Plasma TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (GBP 40.00 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 21.50 for adults and GBP 21.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Chino Latino
  • Club Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 21.50 for adults and GBP 21.50 for children (approximately)
  • Nearby parking fee: GBP 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Park Plaza Riverbank London Hotel
Park Plaza Riverbank Hotel
Park Plaza Riverbank London
Park Plaza Riverbank
Park Plaza Riverbank London Hotel London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Frequently asked questions

Does Park Plaza London Riverbank have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 8:00 PM.

How much does it cost to stay at 倫敦河畔麗亭酒店?

As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at 倫敦河畔麗亭酒店 on 19 Dec 2022 start from HK$1,565.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Plaza London Riverbank pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Park Plaza London Riverbank?

Check-in is from 3:00 PM - midnight.

What time is check-out at Park Plaza London Riverbank?

Checkout is at noon.

Where is Park Plaza London Riverbank located?

Located in London City Centre, this eco-friendly hotel is within 1 mile (2 km) of St. Thomas' Hospital, London Eye and Big Ben. Trafalgar Square and Buckingham Palace are also within 2 miles (3 km). Vauxhall Station is 8 minutes by foot and Lambeth North Underground Station is 16 minutes.

Can I cancel my reservation for free at Park Plaza London Riverbank and receive a full refund?

Yes, Park Plaza London Riverbank offers free cancellation on select room rates, because flexibility matters! Please refer to Park Plaza London Riverbank cancellation policy on our site for more details about any exclusions or requirements.

Park Plaza London Riverbank Reviews

Park Plaza London Riverbank Reviews

Overall score and ratings

8.2

Very good

Rating 10 - Excellent. 491 out of 1004 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 297 out of 1004 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 105 out of 1004 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 60 out of 1004 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 51 out of 1004 reviews" "
" "2 - Terrible 5%

8.5/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Excellent

Ronnie, North Billerica
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heart of the city and staff is always welcoming
Stayed 1 night in Nov 2022

10/10 Excellent

Johnnie Ka Sing
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained hotel.
Stayed 4 nights in Nov 2022

10/10 Excellent

John
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2022

2/10 Terrible

Indre
Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. The dirtiest shower tiles, floor and glass door I have ever seen. After cleansing service- no improvement. Safe battery was dead and after front desk staff was informed, no-one fixed it for the whole 48 hour stay.. Total of 3 complaints were brought up(besides dirty floors and bathroom) with front desk staff and none were addressed in 2 days; my impression is that their staff is mingling with the lower hotel management and there is a friendly atmosphere, nobody is held accountable for anything. Huge lack of serious management.

10/10 Excellent

Geoffrey, Erie
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, well situated, excellent staff

10/10 Excellent

ROWENA, LOS ANGELES
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and safety , staff is nice, breakfast is good

4/10 Poor

Anna
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The heating was broken, we called staff to resolve the issue as it was freezing and it took over an hour, bare in mind it was 2am, for someone to check the heating and give an alternative

8/10 Good

Lucy
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff in the restaurant are not happy, can smile or show a good customer service. I think they are over worked. Does not represent the hotel in general. Services let them down
Stayed 2 nights in Oct 2022

4/10 Poor

Christofred, Orange
Travelled with family
Disliked: Property conditions & facilities
The shower room gets flooded every time we use it. When we told the front desk, they gave us more towels. Also we had a power outage in that room and the next door. The staff couldn’t figure out how to fix it so they evacuated us to a different room.
Stayed 3 nights in Oct 2022

6/10 Okay

Tamara, Frome
Travelled with family
Disliked: Cleanliness, property conditions & facilities
It looks good but unfortunately we arrived to a room that was without any toiletries, fridge was all iced up and the coffee machine was missing. The kids bed had not been made. We couldn't get help on the phone so has to go back to reception. Most problems resolved but was surprised they just didn't seem ready. Overall it just didn't feel too clean (especially carpets) sadly. Breakfast was tasty but but bit hectic.
Stayed 2 nights in Oct 2022