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Clayton Hotel City of London

Photo gallery for Clayton Hotel City of London

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Pillow-top beds, minibar, in-room safe, laptop workspace
Pillow-top beds, minibar, in-room safe, laptop workspace
Pillow-top beds, minibar, in-room safe, laptop workspace
Pillow-top beds, minibar, in-room safe, laptop workspace

Overview of Clayton Hotel City of London

VIP Access

Clayton Hotel City of London

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
10 New Drum Street, London, England, E1 7AT

Explore the area

  • Popular LocationTower Bridge14 min walk
  • Popular LocationTower of London17 min walk
  • Popular LocationLondon Bridge20 min walk
  • AirportLondon (LHR-Heathrow)58 min drive

Choose dates to view prices

About this area

London

Clayton Hotel City of London is located in London City Centre, a neighbourhood in London, and is near the airport and near a metro station. Tower of London and The British Museum are cultural highlights, and some of the area's notable landmarks include The Shard and London Eye. Looking to enjoy an event or a match? See what's going on at O2 Arena or Wembley Stadium. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Aldgate East Station is just steps away and Aldgate Station is 4 minutes on foot.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • Tower Bridge - 14 min walk
  • Tower of London - 17 min walk
  • London Bridge - 20 min walk
  • The Shard - 4 min drive
  • St. Paul's Cathedral - 5 min drive

Getting around

  • Aldgate East Station - 1 min walk
  • London Fenchurch Street Station - 9 min walk
  • Heathrow Airport (LHR) - 59 min drive

About this property

Clayton Hotel City of London

Eco-friendly London hotel in London City Centre, walk to Financial District
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and concierge services. All 212 rooms provide in-room free WiFi, pillowtop beds and flat-screen TVs. Other amenities available to guests include minibars, room service and rainfall showerheads.
Clayton Hotel City of London offers 212 accommodations with minibars and a safe. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 13.00 for adults and GBP 6.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Lithuanian
  • Polish
  • Romanian
  • Spanish
  • Welsh

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Guest rating 4+
Air conditioned
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Family-friendly
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4 star
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Washer and dryer
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Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 13.00 for adults and GBP 6.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 617 out of 958 reviews
5 - Excellent 64%
Rating 4 - Good. 252 out of 958 reviews
4 - Good 26%
Rating 3 - Okay. 54 out of 958 reviews
3 - Okay 6%
Rating 2 - Poor. 21 out of 958 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 958 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful modern hotel! The staff is exceptional and so helpful. It is very clean and closely situated to the tube stations Aldgate and Aldgate East. It is a bit out of the way as it’s in East London and most touristy places are in the west end but if you are ok with travelling via tube it’s a really nice hotel. There are a couple of great pubs in the area as well as Amazon Fresh and Sainsbury market. I would highly recommend!
Stayed 3 nights in Apr 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I certainly didnt like the food at breakfast time it was absolutely disgusting. The porridge was poor , the apple juice cheap as anything and the fruit selection for my child in the glasses they offered was poor . The food really needs to be improved . Imwouls stay again but i would not buy your breafast .
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool deco, really nice feeling. Good bed for excellent nice sleep
Stayed 1 night in Apr 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant service could be better. It was always chaotic and it seemed like the coffee machine was constantly running out. The staff was doing their best but service was still lacking. Everything else about the hotel was phenomenal though. The front desk team, especially the overnight manager, was super helpful and kind. I would definitely recommend this hotel to others and will be back!
Stayed 2 nights in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and efficient. Room was fine; clean and comfortable. Lots of options for breakfast. Happy to recommend for a few nights business trip.
Stayed 2 nights in Mar 2022