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Clayton Hotel City of London

Photo gallery for Clayton Hotel City of London

Exterior detail
Pillow-top beds, minibar, in-room safe, laptop workspace
Pillow-top beds, minibar, in-room safe, laptop workspace
Pillow-top beds, minibar, in-room safe, laptop workspace
Pillow-top beds, minibar, in-room safe, laptop workspace

Overview of Clayton Hotel City of London

VIP Access

Clayton Hotel City of London

4-star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Bar
Map
10 New Drum Street, London, England, E1 7AT

Explore the area

  • Popular LocationTower of London11 min walk
  • Popular LocationTower Bridge15 min walk
  • Popular LocationLondon Bridge11 min drive
  • AirportLondon (LHR-Heathrow)63 min drive

Room options

About this area

London

Clayton Hotel City of London is located in Tower Hamlets, a neighbourhood in London, and is near the airport and near a metro station. Tower of London and The British Museum are cultural highlights, and some of the area's notable landmarks include The Shard and Big Ben. Looking to enjoy an event or a match? See what's going on at O2 Arena or Wembley Stadium. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Aldgate East Station is just steps away and Aldgate Station is 4 minutes on foot.
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Map

What's nearby

  • Tower of London - 11 min walk
  • Tower Bridge - 15 min walk
  • The Shard - 10 min drive
  • London Bridge - 11 min drive
  • St. Paul's Cathedral - 12 min drive

Getting around

  • Aldgate East Station - 1 min walk
  • London Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 63 min drive

Restaurants

  • Dulce - 2 min walk
  • Exmouth Coffee - 2 min walk
  • Straits Times Kopitiam - 3 min walk
  • Pizza Union - 3 min walk
  • Bar + Block - 3 min walk

About this property

Clayton Hotel City of London

4-star eco-friendly hotel near Tower Bridge
Located close to Tower of London and The Shard, Clayton Hotel City of London provides dry cleaning/laundry services, a bar and a 24-hour fitness centre. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks such as:
  • Full breakfast (surcharge), express check-out and a reception hall
  • Smoke-free property, coffee/tea in the lobby and concierge services
  • A TV in the lobby, a lift and luggage storage
  • Guest reviews say good things about the overall value, helpful staff and proximity to public transport
Room features
All 212 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • Daily housekeeping and phones

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Lithuanian, Polish, Romanian, Spanish, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: GBP 16 for adults and GBP 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

London
London
Tower Hamlets
Tower Hamlets
Air conditioned
Air conditioned
Washer and dryer
Washer and dryer
Hotel
Hotel
4 star
4 star
Guest rating 4+
Guest rating 4+
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: GBP 16 for adults and GBP 8 for children (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Frequently asked questions

Is Clayton Hotel City of London pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at 克萊頓倫敦酒店?

As of 1 Feb 2023, prices found for a 1-night stay for 2 adults at 克萊頓倫敦酒店 on 12 Feb 2023 start from HK$1,049.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Clayton Hotel City of London?

This hotel doesn't offer parking.

What time is check-in at Clayton Hotel City of London?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Clayton Hotel City of London?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Clayton Hotel City of London located?

Located in Tower Hamlets, this eco-friendly hotel is 0.6 mi (0.9 km) from Tower of London, and within 3 mi (5 km) of The Shard and London Eye. The British Museum and Big Ben are also within 3 mi (5 km). Aldgate East Station is only a 2-minute walk and Aldgate Station is 4 minutes.

Can I cancel my reservation for free at Clayton Hotel City of London and receive a full refund?

Yes, Clayton Hotel City of London offers free cancellation on select room rates, because flexibility matters! Please refer to Clayton Hotel City of London cancellation policy on our site for more details about any exclusions or requirements.

Clayton Hotel City of London Reviews

Clayton Hotel City of London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1023 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 283 out of 1023 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 63 out of 1023 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 23 out of 1023 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 14 out of 1023 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

4/10 Poor

Tommy

Travelled with partner
Disliked: Staff & service
Very dissapointijg stay for a highly rated hooter. The staff were not all that welcoming. As we checked in all they spoke about was the loss of some keys with other staff members, not even a welcome and hope you enjoy your stay. From there it didn’t get a lot better, our room was starting to age, the non slip bath mat was worn off and made the shower look aged, not to mention that the toilet seat was chipped all over and could give you a splinter. The staff made very little effort to speak with you and check how your stay was, even upon leaving we were not asked if we enjoyed our stay. Breakfast was poor, the bacon could replace a leather couch as it was so hard you could barely cut through it. The area where it is served is crammed and there was never enough out there for the amount of people it was serving. For something that was a birthday weekend I am really disappointed
Stayed 1 night in Jan 2023

6/10 Okay

Meredith

Liked: Property conditions & facilities
Disliked: Amenities
I have the stayed at the Clayton many times before but was defiantly disappointed this time around. They no longer offer shampoo/conditioner in the room, I was meant to have a VIP upgrade with Expedia - didn't happen, the phone in the room didn't work, the pillowcase had a large hole in it, and the staff seemed like I was bothering them if I asked a question. It's a lovely property and so often felt like home, but it just didn't seem to resonate this time around.

10/10 Excellent

JUAN JESUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 6 nights in Dec 2022

10/10 Excellent

Giselle, Grafton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, super fast check in and good breakfast

6/10 Okay

Ying Ying

Travelled with family
Liked: Cleanliness, staff & service
Air conditioner is not working

10/10 Excellent

Rosnah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Racheal she went beyond her linw of duty we were blessad
Stayed 1 night in Dec 2022

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy to access central London. Helpful staff at front desk. Closest tube station Aldgate East seems to sometimes be closed at weekends?, but Aldgate tube station is not too far away.
Stayed 1 night in Dec 2022

10/10 Excellent

mihaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent! Definitely we go back!
Stayed 4 nights in Nov 2022

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
It was a good choice!
Stayed 2 nights in Oct 2022