Skip to main content

Quay Hotel and Spa

4.0 star property
Oceanfront paradise combines warm, attentive service with exceptional amenities for travelers seeking both relaxation and indulgence

Choose dates to view prices

The Quay Hotel and Spa offers a peaceful waterfront retreat with marina access and ocean views from the terrace. Guests can enjoy local dishes at Marina Restaurant and rejuvenate with spa treatments on-site. Visitors consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is HK$1,131
HK$1,357 total
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 108 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Living area

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

7.2 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • River view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
Bathrobes
  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Conwy, Quay Hotel and Spa is in the historical district and on the waterfront. Conwy Castle and Conwy Suspension Bridge are local landmarks, and some of the area's activities can be experienced at Cineworld Llandudno and Conwy Quay. Bodafon Farm Park and Pen-y-Dinas Hillfort are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Conwy travel guide
Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Looking over to Conwy mountain sunsets to the right of you
    Llandudno West Shore Beach
    18 min walk - 1.6 km
  • Stunning gardens. Get lost for hours. #anglesey #garden
    Bodysgallen Hall
    5 min drive - 2.4 km
  • Conwy Castle which includes a castle, heritage elements and building ruins
    Conwy Castle
    5 min drive - 3.1 km
  • Conwy showing building ruins, a small town or village and heritage elements
    Conwy Town Walls
    5 min drive - 3.1 km
  • Porth and beach at Conwy, North Wales #BeachBound #nature #landscape
    Conwy Quay
    5 min drive - 3.1 km

Getting around

  • Deganwy Station
    7 min walk

Restaurants

  • The Erskine Arms
    5 min drive
  • Archway Fish and Chips
    5 min drive
  • Castle View Pub
    11 min walk
  • L's Coffee & Bookshop
    5 min drive
  • The Albion Ale House
    5 min drive

About this property

Quay Hotel and Spa

Upscale hotel near Eryri National Park
Located close to Conwy Castle, Quay Hotel and Spa provides free full breakfast, a marina and a terrace. Treat yourself to a deep-tissue massage, reflexology or a manicure/pedicure at the on-site spa. The on-site local cuisine restaurant, Marina Restaurant, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Multilingual staff, luggage storage and a front desk safe
  • A porter/bellboy, wedding services and a 24-hour front desk
  • Guest reviews say great things about the breakfast, helpful staff and first-rate property condition
Room features
All 77 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and bathrobes. Guest reviews highly rate the overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Similar properties

Courtyard
The Castle Hotel, Conwy, North Wales
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 641 reviews
The price is HK$998
HK$1,198 total
includes taxes & fees
15 Mar - 16 Mar
The Castle Hotel, Conwy, North Wales
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marina Restaurant
  • The Terrace Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Marina
  • On a river
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive key retrieval information
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Hotel Conwy
Quay Hotel
Quay Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quay Hotel and Spa?

As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Quay Hotel and Spa on 25 Mar 2026 start from HK$1,131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quay Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay Hotel and Spa?

Self-parking is free at this property.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quay Hotel and Spa?

Checkout is at 11 AM. Late checkout is available for GBP 20.00.

Where is Quay Hotel and Spa located?

Situated on the riverwalk, this spa hotel is within 2 miles (3 km) of Llandudno West Shore Beach, Conwy Quay and Cineworld Llandudno. Lower Gate and Conwy Visitor Centre are also within 2 miles (3 km). Deganwy Station is 7 minutes by foot and Llandudno Junction Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quay Hotel and Spa Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 702 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean great frendily staff good facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Overall a very relaxing break and the spa was excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms and views -great service -one of the best hotels I have stayed at x
Stayed 2 nights in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing place and in a fantastic location. The accommodation and the restaurant is perfect; in my opinion the best by far in the area. What really stands out is the customer service from everyone where nothing is too much tr.
Stayed 1 night in Dec 2025

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
A really enjoyable stay. 2 fabulous meals in the restaurant The staff are a huge asset of this hotel and were very attentive. Lewis from the restaurant and bar is an excellent memeber of the team and worked really hard with all his guests a true credit to the team.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great spa.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room.receptionists very helpfull. Breakfast vert tasty lots of choice..hope to retun in the future.thankyou
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
A beautifully appointed hotel with very high quality furnishings and decoration. The staff were impeccable and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a really lovely hotel and the staff are so friendly from the reception staff to the waiting staff . Our sleep was a bit disturbed as there was a Christmas party going on .Apart from that the stay was a perfect antidote to Christmas stress
Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Room very spacious. Everywhere lovely and clean. Breakfast nice. Staff friendly
Stayed 1 night in Nov 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Staff were excellent and the vista.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Perfect !! Excellent staff Wonderful room Lovely hotel! All very delightful!
Stayed 1 night in Nov 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful location by the sea, hotel was very spacious and clean. All the staff from front of house to behind the scenes (maids, spa, bar) were extremely helpful. The spa facilities were amazing. We had an executive room overlooking the estuary, which was lovely, lots of room and peacefully quiet as we had asked for. Would highly recommend a visi, albeit not cheap but worth every penny.
Stayed 3 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The hotel was spacious and comfortable in a lovely setting with amazing sea views.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a good area, with nice view, good amenities, clean rooms, friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynne

Liked: Amenities
All staff very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location for just chilling and you can get the local bus into Llandudno - recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location Friendly helpful staff Onsite parking Dog friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
All round great hotel and location
Stayed 3 nights in May 2025

8/10 Good

Cyril

Liked: Amenities
Parking great and the breakfast was excellent Ebb&Flow Restaurant poor
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious with a great view, we ate in the. We and had a pleasant meal. Spa was nice but a bit packed as all the residents (understandably!) wait it till it’s free to enter which creates a bit to craziness as it coincides with the time families with kids are also allowed in. Don’t really understand this part of it myself as it just makes a poorer experience for all involved.
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming & friendly staff. Hotel immaculately clean throughtout. Our room was large and well -appointed and had all the necessary conveniences and more. We used the Spa and pool, boyh of which were quite small but still very good. Breakfast & dinner was very good indeed and served in lovely surroundings with very polite & helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with a brilliant pool and spa. The staff were absolutely lovely.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hamanti

Liked: Amenities
Seaviews, helpful friendly staff and great breakfast
Stayed 1 night in Jul 2025