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Reviews of Fairfield Inn & Suites by Marriott Coralville

2.5 out of 5
Fairfield Inn & Suites by Marriott Coralville
650 Coral Ridge Avenue, Coralville, IA

Reviews

8.8

Excellent

Rating 10 - Excellent. 397 out of 629 reviews" "
Rating 8 - Good. 141 out of 629 reviews" "
Rating 6 - Okay. 41 out of 629 reviews" "
Rating 4 - Poor. 24 out of 629 reviews" "
Rating 2 - Terrible. 26 out of 629 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very convinient. The train does go near it thought.
Stayed 3 nights in May 2024
Response from General Manager on 20 May 2024
Hi Miguel, I am so sorry to hear about the train, but I am happy the location worked out for you! We hope to see you again soon!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in May 2024
Response from general manager on 20 May 2024
thank you so much, Christine! We hope you enjoyed all of your stay and hope to see you again soon!

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024
Response from Liam H. - Front Office Manager on 13 May 2024
Thank you for your feedback!

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Liam H. - Front Office Manager on 13 May 2024
I'm so glad to hear you had a great time at our property! I will be sure to share this with my staff to celebrate. We hope to see you again sometime soon!

8/10 Good

Charles

Stayed 1 night in Apr 2024

10/10 Excellent

Juliann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ghe staff was very helpful and offered excellent choices for dining.
Stayed 1 night in Apr 2024
Response from Melissa- General Manager on 30 Apr 2024
Juliann, Thank you so much for sharing about your stay! We hope you enjoyed your meal as well. Hope to see you soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 1 night in Apr 2024
Response from Melissa on 18 Apr 2024
Rebecca, Thank you so much for letting us know about your stay! I am glad you enjoyed your clean room. We look forward to seeing you again on your next visit.

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from FOM on 5 Apr 2024
Thank you for your feedback!

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Stayed 1 night in Dec 2023
Response from Melissa- General Manager on 4 Mar 2024
Donna, Thank you so much for taking the time to let us know about your stay! We appreciate your loyalty to Fairfield Inn & Suites. We hope you choose to stay with Fairfield Inn & Suites Coralville on your next stay in or through Coralville, Iowa.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel. Close to shopping and Carver Arena. Good breakfast and friendly staff. Comfortable beds.
Stayed 1 night in Dec 2023
Response from Melissa on 13 Dec 2023
Janet, Thank you for staying at Fairfield Inn & Suites Coralville. We are glad you enjoyed the breakfast and the beds were comfy! Hopefully you found some good buys while out shopping!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel in April. It had just opened. We came back because of the good service by the staff, good breakfast, and just an overall great experience. In 7 months, the conditions in the bathroom and the erratic heater function need work. To get hot water in the shower took several minutes with the faucet turned to the hotest position. Once hot water was received, the shower worked good. The trim around the base of the shower both inside and out, needs to be replaced. Amenities would have been good except for the shampoo dispenser. It was obviously full but the pump wouldn't work. Overall, I would recommend this hotel but hope they look closely at fixing these minor issues.
Stayed 1 night in Nov 2023
Response from Melissa- General Manager on 1 Dec 2023
Thank you, Gary- I will absolutely look into these issues. We hope that you continue to choose Fairfield Inn & Suites Coralville when you visit Coralville on your next visit.

6/10 Okay

David

Liked: Cleanliness
Meh
I stayed about a week. Three days of the stay there was almost no hot water. Had to take cold showers. Front desk said they’re sorry half the hotel is having that issue. Suggested letting it run for 10-15 minutes to draw water from the other half of the hotel. Would have been better to offer to move me to a room that wasn’t affected. The hotel was almost empty and there were plenty of available rooms. The complimentary breakfast offerings became skimpier and skimpier during my stay. By the last day there was no breakfast meat at all, only one variety of cereal, no bananas, and only vanilla yogurt. The shower door was coming lose from the wall.
Stayed 8 nights in Nov 2023
Response from Liam H. -- FOM on 14 Dec 2023
We apologize for the issues during your stay and I have shared your feedback with our management team to ensure this doesn't happen again in the future!

10/10 Excellent

Dana

Stayed 1 night in Nov 2023
Response from Liam H. -- FOM on 14 Dec 2023
Thanks for your feedback!

8/10 Good

Lori

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Melissa on 20 Nov 2023
Lori- Thank you so much for sharing about your stay while away from home. We hope you choose to stay with Fairfield Inn & Suites Coralville when you come back to visit again. Melissa- GM

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Liam H. on 15 Nov 2023
Thank you for your feedback! I have shared this with the management team.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property in excellent condition with very pleasing design.
Stayed 1 night in Nov 2023
Response from Melissa- General Manager on 13 Nov 2023
Thank you for choosing Fairfield Inn and Suites Coralville as your home while away from home, Mark! We hope you choose to stay while visiting again!

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Liam H. on 8 Nov 2023
We appreciate your feedback! I have shared it with the leadership team on property and hope to see you back during your next trip to Coralville!

10/10 Excellent

Sherri

Travelled with group
Stayed 1 night in Oct 2023
Response from Liam H. on 8 Nov 2023
We appreciate your feedback! I have shared it with the leadership team on property and hope to see you back during your next trip to Coralville!

10/10 Excellent

Jana

Stayed 1 night in Nov 2023
Response from Liam H. on 24 Nov 2023
Thanks for your feedback! I have shared it with the leadership team!

4/10 Poor

Chad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the smell of mildew was overwhelming. Also the young lady checking people in was very rude and unprofessional. She let the phone ring the entire time she was checking me in, left the counter to have a discussion with another employee a couple times, and was very unkept. (Very poor personal hygiene). I was put on the first floor by the lobby which was very noisy. I understand I was a single visitor, but the amount of foot traffic and people in the lobby, the noise was unacceptable. The amenities were atrocious. The TV did not work properly. There was no guide available, WiFi was not working a majority of the time, and I was not able to stream through the TV. Thankfully I had a laptop to stream tv through. This will be a facility that I will not return to when I come back to Coralville to visit my family.
Stayed 1 night in Oct 2023
Response from Melissa- GM on 26 Oct 2023
Hi Chad, Thank you so much for taking letting me know about these concerns so that I can address them. I also want to apologize for any and all inconveniences that may have been caused from your stay. Again, thank you so much for letting me know!

6/10 Okay

Jeffrey

Stayed 1 night in Oct 2023
Response from Melissa- General Manager on 13 Nov 2023
Jeffrey, Thank you for stay with Fairfield Inn and Suites while visiting Coralville, Iowa! We hope you visit again when traveling through.

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in room 228. The tiles on the bathroom floor are loose. The hard boiled eggs in the fridge at breakfast were frozen. We travel with a small cooler to keep medicine cold. So we have reusable freezer packs. But the fridge in the room didn’t have a freezer
Stayed 1 night in Oct 2023
Response from Liam H. on 22 Oct 2023
Thank you for your response!!!! I have shared your feedback with the hotel leadership team.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Clean. Quiet. Will stay again.
Stayed 1 night in Oct 2023
Response from Liam H. on 22 Oct 2023
Thank you for your response!!!! I have shared your feedback with the hotel leadership team.

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe neighborhood. room was very clean, though absent of typical wall art. Heat worked well. Bed was comfortable.
Stayed 2 nights in Oct 2023
Response from Liam H. on 18 Oct 2023
Thank you for your feedback! I have shared your feedback with the leadership team!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2023
Response from Liam H. on 18 Oct 2023
Thank you for your feedback! I have shared your feedback with the leadership team!

10/10 Excellent

Cara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional staff
Stayed 1 night in Oct 2023
Response from Liam on 15 Oct 2023
Thank you for your feedback! We HOPE to see you again!

10/10 Excellent

Paul, kearney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. We would stay there again.
Stayed 1 night in Oct 2023
Response from Liam on 15 Oct 2023
Thank you for your feedback! We HOPE to see you again!

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The DM was so friendly, kind and helpful to us. We stay at this Fairfield hotel every six months for the last two years!! Great place to stay and friend staff!! We’ll be back in the first of April!!
Stayed 2 nights in Sep 2023
Response from Melissa-GM on 28 Sept 2023
It was so great speaking with you guys!!! Thank you so much for choosing us as your home away from home. See you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Liam on 15 Oct 2023
Thank you for your feedback! We HOPE to see you again!

6/10 Okay

Britt

Disliked: Cleanliness
Shower was not clean and generally just didn’t feel clean.
Stayed 1 night in Sep 2023
Response from Liam H. on 16 Sept 2023
I am sorry that we were unable to meet your expectations. We Strive to provide cleanliness and comfort for all of our guests and are sorry that we were unable able to this time. I hope you consider staying again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Liam H. on 16 Sept 2023
Thanks!

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with friendly staff and clean rooms. Nice continental breakfast that was easy to access and enjoy
Stayed 2 nights in Sep 2023
Response from Liam H. on 16 Sept 2023
We APPRECIATE your lovely feedback! We are always ecstatic to hear that we were able to exceed your expectations! Hope we will see you next time!

10/10 Excellent

Bony

Stayed 1 night in Sep 2023
Response from Liam on 15 Oct 2023
Thank you for your feedback! We HOPE to see you again!

8/10 Good

Harlan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
It was great.
Stayed 1 night in Sep 2023
Response from MR on 6 Sept 2023
Thank you, Harlan. I will share this with the entire team as a way to celebrate! Melissa ReinhartGeneral Manager

10/10 Excellent

Kristin

Stayed 1 night in Sep 2023
Response from Liam on 15 Oct 2023
Thank you for your feedback! We HOPE to see you again!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel for a visit to the U. of Iowa
Stayed 6 nights in Aug 2023
Response from Liam H. on 31 Aug 2023
Thank you for your feedback! We hope you choose the Fairfield the next time your in town!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet peaceful
Stayed 1 night in Aug 2023
Response from Melissa- General Manager on 29 Aug 2023
Thank you so much for your review. I will review this with the entire staff as a way to celebrate!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Liam H. on 27 Aug 2023
Thank you for the feedback! Hope to see you again!

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from Liam H. on 31 Aug 2023
Thank you for your feedback! We hope you choose the Fairfield the next time your in town!

8/10 Good

Jacarada

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Jul 2023
Response from Liam H. on 27 Aug 2023
Thank you for the feedback! Hope to see you again!

10/10 Excellent

AMBER, Deforest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet country location
Stayed 1 night in Aug 2023
Response from Liam H. on 27 Aug 2023
Thank you for your great review! Our location is very suitable for a nice getaway with beautiful views and trails not far from the hotel! Hope to see you again!

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms and facilities were nice but registration person was not friendly and lobby was not cool on a summer day.
Stayed 1 night in Jul 2023
Response from Liam H. on 27 Aug 2023
Thank you for the feedback! Hope to see you again!

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel clean an nice works there
Stayed 5 nights in Jul 2023
Response from Liam H. on 27 Aug 2023
Thank you for the feedback! Hope to see you again!

8/10 Good

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Liam H. on 27 Aug 2023
Thank you for the feedback! Hope to see you again!

10/10 Excellent

Emily, Salem

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Liam H. - Front Office Manager on 30 Jul 2023
Thank you for your feedback!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Liam H. - Front Office Manager on 30 Jul 2023
Thank you for your feedback!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jul 2023
Response from Liam H. on 23 Jul 2023
Thank you for your feedback!

10/10 Excellent

Paula

Stayed 1 night in Jul 2023
Response from Liam H. on 27 Aug 2023
Thank you for the feedback! Hope to see you again!