“We booked this hotel at the last minute after our flight was cancelled at a late notice that day. We were pleasantly surprised by how clean and comfortable the room was. The staff were very friendly, welcoming, and accommodating. The air-conditioned room was a great plus, and the breakfast was delicious with a good selection. Overall, we had a very pleasant stay and would definitely recommend this place!”
“The hotel overbooked and tried to move us to another place across the street.
We were already at the lobby, but they still wanted to give our room to other guests who hadn’t arrived yet.
We had confirmed all the booking details through email before the trip, including the room type.
In the end, the four-person room we booked was changed to two double rooms.
The staff at the front desk was emotional and said this was the best they could do.
Very unprofessional and disappointing.
I don’t recommend……
“It’s convenient to outside restaurants and some tourist spots like the Mt. Tapyas and St. Augustine Church. Frontline staff were accommodating.
Pool wasn’t available. No restaurant at the property where you can order food when needed and no staff available at the bar nor at the dining area when needed. Room curtain wasn’t installed properly (too bright). Beddings/pillows and pillow cases were not newly washed. I needed to request for a new set.”
“Stayed 4 nights at Jim’s castle inn, I had no power twice and no water once in short time during my staying. There’s no HOT water for shower and they don’t clean the restroom and trash bin everyday but the people are so kind. The fan room is really cheap but not recommended to live when in summer.”
随心所欲预订可免费取消的酒店
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