Terrible experience.
The hotel overbooked the rooms and tried to move us across the street to another place.
We were already in the lobby, yet they wanted to give our reserved room to other guests who hadn’t even arrived yet.
Before the trip, we had been emailing back and forth to confirm all the details, including the room type.
In the end, the four-person room we booked was replaced with two double rooms.
The front desk staff spoke in an agitated tone and insisted that this was the best they could do.
Extremely unprofessional and disappointing.
I absolutely do not recommend this hotel — I will never stay here again!