4/10 Poor
Alex V.
8 Nov 2025
Liked: Check-in, communication
Disliked: Cleanliness
The view was good, except for the restaurant next door. It had very bright lights pointing directly in the direction of the deck. The proximity to the beach was amazing, and was very convenient. We had a hail storm come by soon after our arrival and the garage was a blessing for our piece of mind. The host, or management company, Portoro, was very quick to respond to our concerns. That's the end of the positives... The home is old, and on the beach. That being said, it would be expected to have some weathering and rust here or there. What we did not expect were roaches, wavy floors, rotten baseboards, mold, disgusting smelling fridges or the musty smell in the house. On arrival we contacted the host and asked if we could open the windows and door, as it clearly stated we couldn't in the guest book. They agreed to allow it, but only one window was operational, one almost fell off it was so rusted, and the rest were screwed shut. We booked two nights, checked in around 4pm, and were packing the next morning at 6am. Our 6 month old was having trouble breathing, and was very congested and fussy from the air quality in the home. If we took her outside, she was better in a few minutes. Remember I said shortly after we arrived there was a massive storm... We couldn't have the windows open or go outside. It smelled so awful, we would have left if it wasn't for the storm. We spent our entire time there talking with the host in chat about the issues.
Alex V.
Stayed 2 nights in Nov 2025