Probably the worst example of a hotel with “Resort Fees” we’ve ever stayed at. The hotel was in the middle of construction on the exterior, and all ADA ramps were blocked off preventing some of our group from being able to make it to the beach without driving around and onto the beach. At least 1 of the 3 elevators were out of service at any given time, and there was a feeling that the staff was doing this intentionally for some reason. The carpet on the room levels were dirty, stained, and made the entire floor smell musty (when we weren’t getting marajuana smell coming down the hall). When we got to our room, there was a used toilet plunger sitting by the door, to which the staff wanted to argue with us as to why it’s there and played it off until we insisted someone come get it. The room was mostly clean, but the walls weren’t painted after the multiple repairs so it just looked run down. The door to the balcony would only stay closed if the deadbolt wasn’t locked, and the air conditioner would not keep the room cooler than about 75 degrees. We requested maintenance each day, 4 total days, and did not get resolution (Only excuses as to why the ac didn’t work effectively). Another member of our group was charged $25 for pool towels, to which we didn’t even use, with no explanation. Good luck going to sleep before 10pm as the live music downstairs shakes the entire hotel every night. Overall, if you are looking for an overpriced, subpar hotel. You found it here.
