Costa do Cacau Holiday Rentals

"Some pots and pans for simple cooking. Large fridge. Very good views of the city, beach and cathedral "

"Room needs renovation. Noisy near the street. Zero charm for a so-called resort"

"The best Hotel I‘ve ever been! So beautiful and clean and the staff was amazing. Next to the beach and about 5-10 min by foot to the center."

"All very good"

"Upon arriving already we were having issues with the staff. We don’t speak Portuguese but we were using Google Translate with them which is fine we don’t expect for the staff to speak English. However, after 2 days of traveling to get there we did request to check in a bit early (15-30 min) after being absolutely disgusting from planes, bus, and ferry rides. The woman at the check in desk literally laughed in our faces when we explained to her that we just want a shower and we were aware that the room was ready. Throughout our stay we were rejected simple services that hotels offer like room cleaning service and had to request several times for someone to come and clean the room and request fresh towels. In the end we also had to sweep our own floors in the rooms. We ended up checking out 2 days early from their lack of service and when requesting a refund for the nights not used they refused and tried to get us to sign a form in Portuguese that we stayed the whole time we were supposed to. Thank god for Google Translate. "

"Room was nice and overall stay was fantastic with the view and experience😊"

"Porta do banheiro com fechadura quebrada, tampa do vaso sanitário solta, ralo entupindo e soltando a tampa. Lazer das crianças sendo desmarcado. Equipe de lazer sem ação, sem entusiamo para fazer as atividades. Com exceção dos tios da terça à tarde que foi ótima. Já tinha ido ao hotel em 2022, retorne agora em 2026 e ache muito diferente da qualidade."

"longa espera por reposiçao de comida, serviço de limpeza muito ruim"

"Pontos positivos: boa localização, café da manhã bem variado, chuveiro com boa pressão e atendimento excepcional da Tânia! Melhor recepcionista que já conhecemos. Pontos negativos: quarto duplo muito pequeno (quase sem espaço para malas) e banheiro pouco ventilado, toalhas de banho muito velhas e desgastadas. No quarto (107), as tomadas ao lado da cama não estavam funcionando. Tínhamos uma varanda com varal, mas parte dela estava destelhada de modo que as roupas não secavam nos dias de chuva porque molhavam. Metade do caminho do nosso quarto até o restaurante era sem cobertura e a pousada não oferecia guarda chuva, então tomamos chuva alguns dias para ir e voltar do café da manhã"