Dear Elizabeth A,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Viktoriya,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu LatinoOnline Reputation Manager

Dear Eduardo J, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Latino.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu LatinoOnline Reputation Manager

Dear Larissa,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu LatinoOnline Reputation Manager

Dear Massimiliano,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Latino! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu LatinoOnline Reputation Manager

Dear Katherine,Thank you for taking the time to leave your feedback about your recent stay.It is very rewarding to read you appreciated the efforts of our beautiful staff and you had a nice stay.Thank you for choosing us!We cannot wait to host you again, Katherine.Kindest Regards,Hotel Riu LatinoOnline Reputation Manager

Dear Marcon,We strive to make all of our guests feel welcome and relaxed during their time with us. It is fantastic our team could accommodate your needs and assist you in any way possible. Thank you very much for your phenomenal feedback!And we wish you visit us again soon, Marcon.Kindest Regards!Hotel Riu LatinoOnline Reputation Manager

Apreciada Ana Laura Cortina,¡Gracias por compartir su experiencia tan positiva con nosotros! Agradecemos su retroalimentación positiva y nos honra saber que su estancia con nosotros superó sus expectativas. Nos esforzamos diariamente para ofrecer un servicio excepcional y una experiencia memorable a todos nuestros huéspedes. Por favor, tenga la certeza de que hemos tomado nota de sus comentarios y los compartiremos con los equipos pertinentes para seguir mejorando. Anhelamos su próxima visita para poder ofrecerle otra estancia sublime.Cordialmente, Hotel Riu LatinoOnline Reputation Manager

Dear Anthony Calvin,We appreciate your feedback, as it helps us understand which aspects we can focus on and improve. As service is our absolute key value, we are sorry to read that we did not get everything right.We will be following this up further, as it is our hope you will consider a future visit, in order to experience the level of hospitality that is typical of our hotels.Best Regards,Hotel Riu LatinoOnline Reputation Manager

Dear Joanna,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu LatinoOnline Reputation Manager

Dear Armin,Thank you for your feedback, We regret that we did not live up to your expectations in terms of the wide and varied gastronomic offer we serve.We have a team of chefs who work hard every day to please the many palates that visit us, and we note that in your case this was not the case.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.We would welcome the opportunity to welcome you back to one of our facilities so that we can present you with the wonderful experience that we are accustomed to delivering 100% satisfaction.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Raquel,We are delighted to read your kind remarks, it makes all our efforts worthwhile.We strive to make all of our guests feel welcome and relaxed during their time with us. It is fantastic to learn that our team could accommodate your needs and assist you in any way possible. And we very much look forward to seeing you again soon, Raquel!Kindest Greetings,Hotel Riu LatinoOnline Reputation Manager

Dear Nelya,Thank you for sharing your feedback with us! As we are committed to provide excellent services to our guests, we are sorry to hear about your disappointment during your visit and that we did not manage to live up to your expectations this time.We will of course share your impressions with the corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu LatinoOnline Reputation Manager

Dear Antonio,Thank you very much for choosing us and for sharing your review about your last stay.We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the attitude of some of the staff members. Please rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority.We hope to have another opportunity to welcome you back for an enhanced experience.With our best hopes we remain,Hotel Riu LatinoOnline Reputation Manager

Dear Vanita,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Tamie,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience and we look forward to welcoming you both again soon.Thank you very much!Loving wishes,Hotel Riu LatinoOnline Reputation Manager

Dear Jessica Dawn,We strive to make all of our guests feel welcome and relaxed during their time with us. We aim to please and your fantastic feedback is very rewarding. Thank you very much!Wishing to see you again, Jessica.Kindest Regards!Hotel Riu LatinoOnline Reputation Manager

Dear Jessica Leigh,What makes us really happy is learning you enjoyed your stay.Thank you very much for your wonderful review!Wishing to see you again very soon.Warmest Regards, Jessica,Hotel Riu LatinoOnline Reputation Manager

Dear Antonio,We are very grateful to you for staying with us.Nonetheless, we regret to learn that your experience did not meet your expectations as our goal is to make your stay memorable. It is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.Lovely hosting you and we look forward to welcoming you again soon, Antonio.Kindest wishes,Hotel Riu LatinoOnline Reputation Manager

Dear Kristen,Thank you very much for your fantastic ratings, we very much appreciate it. We are very sorry to learn that you were disappointed with some aspects.Lovely hosting you and we look forward to hosting you again soon.Best wishes,Hotel Riu LatinoOnline Reputation Manager

Dear Rebecca,It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn, they efforts are being appreciated, we thank you on behalf of our fantastic team. Thank you very much.We hope you come back soon, Rebecca.Kindest Greetings!Hotel Riu LatinoOnline Reputation Manager

Dear Kayla,Our staff feel rewarded when reading such positive feedbacks. We will forward your feedback to the personnel, they will be delighted to read your evaluation.Thank you very much.We look forward to working for you again soon.Have a wonderful day, Kayla!Warmest Regards,Hotel Riu LatinoOnline Reputation Manager

Dear JoAnn,We sincerely appreciate your kind words.Your review deeply motivates us to persevere on our journey and we eagerly anticipate the opportunity to welcome you back to any of our facilities to provide you with another exceptional experience.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Jaclyn,Thank you so much for taking the time to review your stay and for the wonderful rating!It was a pleasure to serve you.We regret that we did not live up to your expectations as far as our wide and varied gastronomic offer is concerned.We have a team of chefs who work hard every day to please the many palates that visit us, and we note that in your case this was not the case. We hope to have another opportunity to welcome you back in the near future.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Apreciado Luis RodolfoGracias por sus palabras, Nos alegramos mucho de saber que, durante sus vacaciones, sus necesidades estuvieron cubiertas y, disfrutó, de una maravillosa estancia entre nosotros.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu LatinoOnline Reputation Manager

Dear Sebastian,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that overall we were able to exceed your expectations and you enjoyed your stay. Your impressions will be forwarded to the responsible department to be taken into account for future improvement. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu LatinoOnline Reputation Manager

Dear Glen,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay, in the Hotel Riu Latino. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu LatinoOnline Reputation Manager

Dear Jennifer,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, it is truly saddening to find that you were not completely satisfied with your recent stay and that there were some aspects that overshadowed your experience.We have passed your concerns to the management department for an appropriate follow up and we sincerely hope you will give us another chance to welcome you again and share a more pleasant experience.Best Regards,Hotel Riu LatinoOnline Reputation Manager

Dear Yuliya,Thank you for taking the time out to leave a review!We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu LatinoOnline Reputation Manager

Dear Christian,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Estimado José Anderl,Muchas gracias por elegir Riu y por compartir su comentario. Como creemos firmemente que los huéspedes son lo primero, nos entristece sinceramente saber que no quedó completamente satisfecho con su reciente estancia.Hemos transmitido sus preocupaciones al departamento de dirección para un seguimiento adecuado y esperamos sinceramente que nos dé otra oportunidad para darle la bienvenida de nuevo y compartir una experiencia más agradable.Atentamente,Hotel Riu LatinoOnline Reputation Management

Dear PAUL,Thank you very much for your positive feedback.We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Jacqueline,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu LatinoOnline Reputation Manager

Dear Ann Toni,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us. We look forward to seeing you!Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Elijah,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about your review. We are so happy to read you liked your stay.Thank you very much!We will be waiting for your next visit, E.lijah.Warmest Regards,Hotel Riu LatinoOnline Reputation Manager