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"Great location. Really liked the parking right outside our door. We enjoyed exploring the nearby beach, lookout, and blowhole. We’re glad we stayed in Bicheno instead of Swansea."

"Air conditioning smelled really bad. Could not use."

"View was nice. Very noisy, very hard to get water for the kettle as you had to get it from the very small bathroom vanity. Room was clean, complementary tea and coffee was a joke. One coffee sachet, two tea bags for a 3 day stay. No milk sachets. Very creaky floorboards and you can hear through the walls. Some people dont understand what quiet means. I had to knock on a door and beg a women to be quiet as we and every other person on that level was tring to sleep. The staff were ok . "

"We enjoyed our stay with our hosts. "

"Fantastic Resort, very attentive staff, good quality amenities."

"Lovely spot. Got a free upgrade to a waterfront room, employees were extremely friendly and welcoming. Yes, the room was outdated but thats the charm of the place. Comfy beds, clean bathroom, and a great espresso machine in the rooms with local coffee pods. We had dinner at their restaurant - amazing food and service. Incredible unique menu using local food and produce with an amazing ambience. You can not find this at a Hilton nor a Marriot. Could not recommend The Waterloo Hotel more. Not to mention Swansea is a sweet little town on the water with great coffee and an epic nine hole course."

"Can’t complain about the bed. The property itself is pretty tired and dated for the money. Unlikely to stay there again."

"The paired wine tasting with Ela was excellent would strongly recommend you give this a go you won’t be disappointed."

"Great meal "