8/10 Good
Albena
9 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Albena
Stayed 1 night in Jan 2026
Crans Ambassador
5.0 star property
Skiers access the slopes directly from this property, while those seeking relaxation can enjoy the indoor pool after a rejuvenating treatment at Spa Nescens.
Choose dates to view prices
Photo gallery for Crans Ambassador
Located near Golf Club Crans-sur-Sierre, Crans Ambassador offers a luxurious family retreat. Guests can enjoy local cuisine at the restaurant, yoga classes, and on-site shops. The property features free self-parking, in-room WiFi, and a welcoming indoor pool.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Pet-friendly
- Parking included
- Free Wi-Fi
The current price is HK$6,480
HK$6,480
HK$6,826 total
includes taxes & fees
9 Mar - 10 Mar
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Forest Superior
Forest Superior
Highlights
Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Garden view
- 183 sq ft
- Sleeps 1
- 1 Double Bed
View all photos for Forest Deluxe
Forest Deluxe
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Garden view
- 269 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Alpina Deluxe
Alpina Deluxe
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
- Mountain view
- 236 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
View all photos for Alpina Prestige
Alpina Prestige
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
- Mountain view
- 322 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
View all photos for Forest Suite
Forest Suite
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
- Garden view
- 344 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Alpina Suite
Alpina Suite
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
- Mountain view
- 484 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed OR 2 Queen Beds
View all photos for Deluxe Suite
Deluxe Suite
Highlights
Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Mountain view
- 473 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Ambassador Suite
Ambassador Suite
Highlights
Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
- Mountain view
- 753 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed OR 2 Single Beds
View all photos for Prestige Suite
Prestige Suite
Highlights
Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
- Mountain view
- 53 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the area
Located in Montana, a neighbourhood in Crans-Montana, Crans Ambassador is in a rural area and near a boardwalk. Violettes Express Gondola is a notable landmark, and some of the area's activities can be experienced at Montana - Cry d'Er Gondola and Golf Club Crans-sur-Sierre. Miniature Train Museum is another place to visit that comes recommended. Relax and indulge in the area's winery tours and health/beauty spas, or seek out an adventure with hiking/biking trails nearby. Visit our Crans-Montana travel guide
3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963
What's nearby
- Patinoire Ycoor2 min walk - 0.2 km
- Montana - Cry d'Er Gondola2 min walk - 0.2 km
- Casino de Crans-Montana3 min walk - 0.3 km
- Miniature Train Museum6 min walk - 0.6 km
- Golf Club Crans-sur-Sierre16 min walk - 1.4 km
Getting around
- Randogne Montana Station15 min walk
- Geneva International Airport (GVA)116 min drive
Restaurants
- Restaurant Molino17 min walk
- Néa Lounge Bar5 min walk
- Zerodix14 min walk
- Café Bar 190016 min walk
- Arnouva Restaurant13 min walk
About this property
Crans Ambassador
Luxury family-friendly hotel near Montana - Cry d'Er Gondola
Located close to Miniature Train Museum and Golf Club Crans-sur-Sierre, Crans Ambassador provides a free breakfast buffet, a terrace and shopping on-site. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and downhill skiing. Indulge in a sports massage, a body scrub and a body treatment at Spa Nescens, the on-site spa. Be sure to enjoy local cuisine at the on-site restaurant. The health club offers yoga classes and fitness classes; other things to do include snowboarding, mountain biking and sledging. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
- An indoor pool, along with sunloungers
- Free self-parking and valet parking
- Limo/town car service, bike hire and supervised childcare (surcharge)
- A porter/bellboy, snow sports gear and free newspapers
Room features
All 56 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
- Changing tables, baby baths and childcare services
- Bathrooms with heated floors and children's dressing gowns
- 42-inch flat-screen TVs with cable channels
- Balconies, fridges and heating
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Offsite parking; discounts available
- Return airport shuttle (surcharge)
- Free area shuttle
- Train station pick-up shuttle (surcharge)
- Free casino shuttle
- Free ski shuttle
- Limo/town car service
- Free self parking on site
- Free valet parking on site
- Limited on-site valet and self parking
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A restaurant
- Snack bar/deli
Things to do
- Bicycle rentals
- Downhill skiing
- Fitness classes
- Full-service spa
- Health club
- Indoor pool
- Mountain biking
- Piano
- Pilates classes
- Sauna
- Shopping
- Ski equipment rentals
- Ski passes
- Ski storage
- Ski-in/ski-out access
- Sledding
- Snow sports gear
- Snowboarding
- Snowshoeing
- Steam room
- Yoga classes
Family friendly
- Baby bath
- Changing table
- Children's games
- Free area shuttle
- In-room babysitting
- In-room refrigerator
- Indoor pool
- Laundry facilities
- Separate bedroom
- Snack bar/deli
- Soundproofed rooms
- Supervised activities for children (surcharge)
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 861 square feet of conference space
- Business centre
- Computer station
- Meeting room
Outdoors
- In the mountains
- Pool loungers
- Terrace
Full-service spa
- 4 treatment rooms
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- Hot tub
- Manicures/pedicures
- Sauna
- Spa open daily
- Sports massages
- Steam room
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
More
- 1 building
- 12 floors
- Banquet hall
- Built in 1972
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Blackout drapes
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Children's robes
- Dressing gowns
- Free toiletries
- Hair dryer
- Heated bathroom floor
- Private bathroom
- Slippers
- Towels provided
Entertainment
- 42-inch flat-screen TV with cable channels
- Pay films
Food and drink
- 24-hour room service
- Espresso maker
- Minibar
- Refrigerator
More
- Connecting rooms available
- Heating
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 27 March and 16 June.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CHF 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: CHF 35.00 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: CHF 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Property is also known as
Crans Ambassador Hotel Montana
Crans Ambassador Hotel
Crans Ambassador Montana
Crans Ambassador
Crans Ambassador Hotel Crans-Montana
Crans Ambassador Crans-Montana
Crans Ambassador Hotel
Crans Ambassador Crans-Montana
Crans Ambassador Hotel Crans-Montana
Frequently asked questions
Does Crans Ambassador have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Crans Ambassador?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Crans Ambassador on 9 Mar 2026 start from HK$6,480, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crans Ambassador pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 35.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Crans Ambassador?
Self-parking and valet parking are free at this property.
What time is check-in at Crans Ambassador?
Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Crans Ambassador?
Checkout is at noon. Late check-out is available for a fee.
Does Crans Ambassador provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crans Ambassador located?
Offering ski-in/ski-out access, this hotel in Montana is in the mountains, within a 10-minute walk of Montana - Cry d'Er Gondola and Miniature Train Museum, and close to winter activities, such as cross-country skiing. Golf Club Crans-sur-Sierre and Violettes Express Gondola are also within 2 mi (3 km). Randogne Montana Station is 15 minutes by foot.
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Reviews
Crans Ambassador Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.4
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 83 out of 116 reviews
10 - Excellent
83
Rating 8 - Good. 27 out of 116 reviews
8 - Good
27
Rating 6 - Okay. 3 out of 116 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 116 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 116 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Lynda
23 Aug 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Lynda
Stayed 2 nights in Aug 2023
8/10 Good
Neena
13 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night. The staff was very friendly
Neena
Stayed 1 night in Jul 2025
10/10 Excellent
Rory
22 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from start to finish. Highly attentive staff from concierge and shuttle service to ski fitting, housekeeping and restaurant team, all impeccable. Enjoyed the views and amenities in the suite and super handy location for skiing, easy 5 minute walk to gondola and 10 min walk in to town. Would stay again.
Rory
Stayed 3 nights in Feb 2025
10/10 Excellent
Sebastien
19 Aug 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night , should have plan to stay longer , everyone and everything perfect
Sebastien
Stayed 1 night in Aug 2025
10/10 Excellent
Amelia
5 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A millón dollar view, Great food and excellent Service!
Amelia
Stayed 5 nights in Dec 2024
10/10 Excellent
Verified traveller
16 Aug 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Crans
Great, high end hotel with excellent facilities and service
Verified traveller
Stayed 2 nights in Aug 2022
10/10 Excellent
Himayani
24 Jul 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Himayani
Stayed 7 nights in Jul 2022
10/10 Excellent
Justin
1 Jul 2024
Liked: Property conditions & facilities
Amazing
Justin
Stayed 2 nights in Jun 2024
8/10 Good
Verified traveller
27 Dec 2022
Liked: Cleanliness, staff & service, room comfort
Overall good, some room renovation wouldn’t hurt. The breakfast buffet was lean especially in salty choices and the scrambled eggs ordered seemingly not from fresh eggs…
Very friendly and helpful staff.
Verified traveller
Stayed 4 nights in Dec 2022
10/10 Excellent
Verified traveller
9 Sept 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La crème de la crème !
Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Verified traveller
Stayed 2 nights in Sep 2019
8/10 Good
Walter
27 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very good. Room was good but carpet needed to be cleaned.
Walter
Stayed 2 nights in Feb 2026
10/10 Excellent
jessica
17 Aug 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben den Aufenthalt sehr genossen! Sehr freundlicher Service! Das Hotel ist innen sehr schön und gepflegt. Der Ausblick super! und die Massagen absolut zu empfehlen.
Wir kommen wieder :-)
jessica
Stayed 2 nights in Aug 2025
10/10 Excellent
tatiana l m
15 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Quarto grande com varanda vista Linda para cidade
tatiana l m
Stayed 3 nights in Jul 2025
10/10 Excellent
Philippe
5 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
-
Philippe
Stayed 1 night in Aug 2024
10/10 Excellent
ESTELLE
4 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel vu imprenable sur les montagnes
ESTELLE
Stayed 2 nights in Aug 2024
10/10 Excellent
Benedict
20 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Hotel mit traumhafter Aussicht!
Wunderschönes Hotel mit traumhafter Aussicht!
Benedict
Stayed 1 night in Jul 2024
8/10 Good
alex
9 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Excepcional! Mas não recomendo no período do verão
Hotel excepcional, muito novo, excelentes instalações, vista incrível, restaurante e serviço muito bons. Estivemos no verão, dias quentes. Por ser um hotel de montanha, com instalações preparadas p o frio intenso, sem ar condicionado, o quarto ficava muito quente, o que foi desagradável. No mais, tudo impecável!
alex
Stayed 2 nights in Jul 2024
10/10 Excellent
Khaled
12 Jan 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Excellent service and nice utility
Excellent concierge
Close to ski lift
Khaled
Stayed 6 nights in Jan 2022
8/10 Good
Verified traveller
24 Aug 2021
Liked: Cleanliness, staff & service, room comfort
Location bellissima, servizio cordiale, confort. Prezzi del food e beverage spropositati, nei ristoranti stellati di zona si spende la stessa soma mangiando meglio. Colazione semplice e poco variegata.
Verified traveller
Stayed 4 nights in Aug 2021
8/10 Good
Verified traveller
13 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery nice hotel with friendly staff
Verified traveller
Stayed 4 nights in Aug 2021
8/10 Good
Marit
22 Jul 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Et lækkert hotel men uden aircondition og temmelig slidt på værelset. Dog var badeværelset nyrenoveret.
Marit
Stayed 2 nights in Jul 2021
10/10 Excellent
Troels
5 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opholdet var en fornøjelse. Hotellet er meget centralt beliggende og med en fantastisk udsigt.
Troels
Stayed 3 nights in Jun 2021
10/10 Excellent
Verified traveller
29 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacances à 2
Tres bien en tout point.
Verified traveller
Stayed 3 nights in Mar 2021
8/10 Good
Verified traveller
1 Feb 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful 5* hotel with the most helpful and kind staff and amazing food, would highly recommend the La Muna restaurant. However, the clientele staying here were clearly not happy to see a family with small children (well behaved ones may I add) enjoying the same facilities as them, particularly in the spa and lounge areas. The staff however were wonderful and made us feel very welcome, but just something to bear in mind if you are travelling with small children.
Verified traveller
Stayed 2 nights in Jan 2021