Bangor Cross Insurance Center Hotels

"Staff was friendly and helpful. Check in and checkout was a breeze. The room was clean but the property is in need of a refresh in a bad way."

"It was fine"

"You know those tv shows where people rent rooms for an hour? This might be one of those. The property is very dated, smelled like cigarettes and marijuana, and did not feel safe at all. Our room was small, dark, and in poor repair. The screen did not fit the window, the floor squeaked with every step, the bathroom ceiling was braced, and our feet stuck to the bathroom floor. The cleanliness of the room was questionable so we went to the local Walmart for blankets and slept on top of the beds. It was a challenge to find our room and we passed rooms where men hollered loudly behind closed doors. The floors were uneven throughout the hotel and more than once someone tripped on them. We did not trust the breakfast in the morning and went elsewhere. The only positive of the stay was the two young people who checked us in and out. They were helpful and friendly. Leo the hotel dog was adorable. Even the lower price than others is not worth this experience. "

"The breakfast they serve is great. They actually use fresh eggs!"

"Have stayed here several times while visiting my daughter at UMaine, very clean and comfortable."

"The fire alarm was set off by someone vaping in the bathroom within minutes of us arriving to our 3rd floor room. Having a baby in his stroller was an issue because of needing to take the stairs. I am sure there are signs but maybe make them bigger so people know not to smoke inside. Coffee maker did not work. Everything else was great. Loved the shower!"

"Loud drunk people coming and going at all hours; door to our room did not shut tightly."

"Staff were friendly, room was very comfortable and clean. Breakfast was great- many items to choose from. My daughter’s college softball team and several families stayed here and we enjoyed our stay."

"I’m assuming he is the owner. Had an issue He was very kind very helpful. Fast and attentive. Was pleased with his customer service skills, Thank you"