Petrópolis Crystal Palace Hotels

"What a great find. Historic building so has some of the features of being older such as smaller rooms. However, very cool building and aesthetics. Good breakfast and friendly and helpful staff. "

"Will definitely stay at Reggia Catarina again. Beautiful building and amenities. The swimming pool area is beautifully decorated and surrounded by lush green landscape. The staff is wonderful! And the location is just perfect! "

"Sehr schön, gern wieder"

"I’m gonna make this one really short. This is the best hotel in Brazil. Everything about it is fantastic. Great food, great location, great service, great everything."

"O chalé era maravilhoso, super bem mobiliado, com lareira e banheira para tornar o ambiente perfeito. O café é deixado a porta do chalé ( se preferir ou ir no local que é servido). O chalé em si é super limpo, espaço amplo da pousada. Passamos 3 dias super confortável. Os funcionários super prestativos, sempre nos atenderam de forma eficaz, e prestativos. A única coisa que poderia ser dado mais atenção é a limpeza da área da piscina, deixaria o ambiente mais agradável."

"Not enough staff on premises. Tried calling 8 times, at different numbers, no one answered. Later found out that the person that checks you in is the same that cooks and serves meals. Horrible. "

"Hotel was great. Staff, location and the old house were the top of the review. The WiFi needs improvement."

"From courteous and attentive staff to the clean and beautiful rooms and location; the hotel was great!"

"The staff was amazing and the cleanliness of the rooms was fantastic!"

"The staff were extraordinarily friendly, kind, and helpful. "

"This was a really wonderful property. Truly special and it’s a shame we were only there for one night. We were the only people staying on the entire premises the night we spent there which provided a unique experience, especially when it came time for breakfast. The staff/owners were all very kind and helpful. No complaints at all and would stay again."

"Muito aconchegante. Funcionários atenciosos. Estacionamento bom."

"Kind people"

"Loved the stay. It was very relaxing and the environment was awesome. It didn’t feel like a corporate hotel, it felt like a reprieve. We loved it. "

"Excellent"

"Um lugar razoável para se hospedar, café da manhã bom, atendimento bom, boa localização mas o quarto é bem distante da expectativa que as fotos geram. Custo benefício não é razoável em minha avaliação, mas reitero, depende de expectativa que o visitante tem em relação ao conforto do quarto."

"Hotel bom."

"I stay here on all of my visits to Brazil. Excellent in every way."

"My only complaint was about the size of the room. It was very small."

"Very nice and safe place. Great Breakfast and all over all Service. Restaurant is very good and affordable."