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Hotel Santiago de Compostella Suites

3.5 star property
Travelers find rejuvenating spa treatments and authentic dining at this business district retreat where attentive staff enhance every stay

Choose dates to view prices

Hotel Santiago de Compostella Suites, in the business district, offers a serene escape. Guests enjoy continental breakfast, spa treatments, and authentic cuisine at Rua Restaurant. Free in-room WiFi and helpful concierge services cater to both business and leisure needs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is HK$479
HK$479 total
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Queen Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Minibar
  • 1033 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Minibar
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Triple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Traditional Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Minibar
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Minibar
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Cuenca, Hotel Santiago de Compostella Suites is in the business district. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall del Rio and Civic Plaza. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are also worth visiting. Visit our Cuenca travel guide
Map
Avenida de las Américas 29-147, y Gran Colombia, Cuenca

What's nearby

  • Santo Domingo church at night, as seen from a rooftop on Park Calderon
    Calderon Park
    7 min drive - 3.4 km
  • Aerial View of New Cathedral in center of Cuenca, Ecuador
    New Cathedral of Cuenca
    9 min drive - 3.8 km
  • Mall del Rio
    4 min drive - 2.7 km
  • Pista De Bicicross Bmx Cuenca
    5 min drive - 2.7 km
  • Galeria FVega
    5 min drive - 2.7 km

Getting around

  • Yanuncay Tram Station
    4 min walk
  • Luis Cordero (Hermano Miguel) Station
    17 min drive
  • Cuenca (CUE-Mariscal Lamar)
    27 min drive

Restaurants

  • Anubis Restaurant
    3 min drive
  • El Arriero
    4 min drive
  • El Gran Asador
    17 min walk
  • La Yunta
    7 min walk
  • Cristo del Consuelo
    4 min drive

About this property

Hotel Santiago de Compostella Suites

Hotel in the business district
Take advantage of free continental breakfast, a terrace and a coffee shop/cafe at Hotel Santiago de Compostella Suites. Treat yourself to a facial, a manicure/pedicure or a body treatment at the on-site spa. Be sure to enjoy a meal at Rua Restaurant, the on-site delicatessen. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and coffee/tea in reception
  • A reception hall, tour/ticket information and luggage storage
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rua Restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat

More

  • 2 buildings
  • 3 floors
  • Beaux Arts architecture
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per room (one way)
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santiago Compostella Hotel Cuenca
Santiago Compostella Cuenca
Santiago de Compostella
Santiago De Compostella Suites
Hotel Santiago de Compostella Suites Hotel
Hotel Santiago de Compostella Suites Cuenca
Hotel Santiago de Compostella Suites Hotel Cuenca

Frequently asked questions

Is Hotel Santiago de Compostella Suites pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 15 per pet, per night.

How much does it cost to stay at Hotel Santiago de Compostella Suites?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Santiago de Compostella Suites on 20 Mar 2026 start from HK$479, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santiago de Compostella Suites?

Self-parking is free at this property.

What time is check-in at Hotel Santiago de Compostella Suites?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santiago de Compostella Suites?

Checkout is at noon.

Does Hotel Santiago de Compostella Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per room applies.

Where is Hotel Santiago de Compostella Suites located?

Situated in the business district, this spa hotel is within 3 miles (5 km) of Galeria FVega, Pista De Bicicross Bmx Cuenca and Mall del Rio. Museum of Metals and University of Cuenca's Orchid Garden are also within 3 miles (5 km). Yanuncay Tram Station and Rio Yanuncay Tram Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santiago de Compostella Suites Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 20 out of 48 reviews
Rating 8 - Good. 13 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 8 out of 48 reviews
Rating 2 - Terrible. 3 out of 48 reviews

Reviews

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe, clean.
Stayed 1 night in Jan 2025

4/10 Poor

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

This hotel is nice enough and the bed was comfortable. The room was on the front facing a busy street-noisy. I was assured that I had a room "on this floor" but I had to climb many steps to get to it. Breakfast was down two levels which I could not manage. My pet was accommodated but I did pay extra - which was fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay!

The hotel was amazing! Just a beautiful stay. I stayed with my fiancé in the delux suite and it was so worth it! Jacuzzi was incredible! Service was excellent. Didn't really like the breakfast offered but everyone's option is different on that! Overall 5 star stay in Cuenca Ecuador
Stayed 1 night in Jun 2017

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 3 nights in Sep 2024

6/10 Okay

Zdzislaw

Liked: Cleanliness
There was no hot water in the room and noisy at night because very busy street next to the hotel.Room was clean and service ok.Restaurant next to the hotel not very good.Good thing supermarket was almost across the street from the hotel.
Stayed 5 nights in Feb 2023

6/10 Okay

Israel

Liked: Staff & service, property conditions & facilities, room comfort
Fue bueno pero por momentos me cambiaban los precios, una recepcionista me vendia mas economica y otra mas costoso
Stayed 3 nights in Aug 2024

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio , si volvería .
Stayed 1 night in Jul 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Ubicación buena, pero junto a una avenida transitada por cuanto se escuchan bocinas. Falta de mantenimiento en las instalaciones, una cajonera se fue al piso, la colcha vieja.
Stayed 1 night in Sep 2023

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Amenities
Staff walking on noisy floor all night long.
Stayed 1 night in Feb 2022

4/10 Poor

roberto

Disliked: Staff & service, property conditions & facilities, room comfort

no amerita la relación precio/calidad

La verdad no es un buen hotel. La relación precio/calidad no amerita. Las camas pequeñas almohadas incómodas. La señal WIFI NUNCA valió. El hotel tiene 3 pisos y no hay ascensor siendo Cuenca una ciudad de altura, no es amigable para personas mayores o con discapacidad. El desayuno más que básico. Le pongo 4/10 al hotel. No volvería.
Stayed 2 nights in Nov 2021

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in disrepair and falling apart. Mole on the walls, electricity cables hanging out, furniture was damaged, garbage outside looked like it had been there for days, exercise room was flooded, wood room flooring warped and missing. Restaurant on property closed and tables and chairs out in the hallway. Expedia should remove this property from its listings.
Stayed 8 nights in Jan 2020

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel. The room is completely dirty and moisture with no air conditioning or heat. No elevator, Dirty blankets and bathrooms. Food has no taste, had to reserved another room from a different hotel; despite that, the hotel manager refuse to give my money back for the no day stay in the dirty hotel.
Stayed 6 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Location is great. No heather. The weather was cold (low 50’s).
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo tranquilo, algo de mantenimiento y todo sería perfecto
Stayed 1 night in Jul 2019

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bien, pero problemas en el abastecimiento de comida para el desayuno.
Stayed 1 night in Jun 2019

10/10 Excellent

Mayra Davila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio, el administrador y el personal muy amable, el lugar es nuevo, las habitaciones modernas y lindas
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No me gusto el lugar los asientos del sofa eran viejo cuartiados en el baño no habia ni papel, la ducha se cayo la puerta que lo sostenia
Stayed 1 night in May 2019

10/10 Excellent

Maria jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Un lugar excelente muy cómodo y muy buena atencion
Stayed 1 night in Feb 2019

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, room comfort

Un hotel acorde

El hotel es acorde al precio que se paga, lo único desagradable fue que me asignaron una habitación que queda al lado de la recepción y las paredes no tienen aislamiento acústico, no pudimos descansar con tranquilidad por el constante sonido del teléfono y de la gente transitando por el área.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones comodas y limpias
Stayed 1 night in Feb 2019

4/10 Poor

Carmen

Liked: Cleanliness, room comfort
Disliked: Staff & service
MI HABITACION MUY RUIDOSA SE SENTIA Y OIA LA ENTRADA DE TODOS LOS HUESPEDES DE MADRUGADA Y MUY TEMPRANO EN LA MAÑANA LAS CONVERSACIONES Y RISAS DE LA RECEPCIONISTA CON OTROS EMPLEADOS . LAMENTABLEMENTE NO PUDE DORMIR LA PRIMERA NOCHE Y TUVE QUE PEDIR CAMBIO DE HABITACION. EL DESAYUNO ES HORRIBLE, EL PAN GUARDADO Y DURO, EL JUGO CON DEMASIADA AZUCAR Y LOS HUEVOS FRIOS. LA VERDAD NO FUE LA MEJOR EXPERIENCIA NO RECOMENDARIA NI VOLVERIA AL HOTEL, PESE A QUE LOS EMPLEADOS FUERON MUY AMABLES. LA TELEVISION DE MI SEGUNDA HABITACION NO TENIA EL CONTROL DE TV POR LO QUE NO SE PODIA BAJAR EL VOLUMEN QUE ESTABA MUY ALTO.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Staff did not speak english. Far away from old town. Breakfast was not very good. Clean and quiet. Staff was very accomodating.
Stayed 2 nights in Dec 2018