「If you are traveling with a dog, THIS is the place to stay! Their private yards are an awesome idea that more hotel chains should start adopting. With the back door from your room opening directly into your own mini-yard for Rover to do his business, you don't have to worry about taking him through the hotel in the middle of the night and walking a block away to have him relieve himself.
They also have the BEST breakfast I've encountered in all of my travels in the USA.
The staff are...
「I love the view of the river and the outdoor patio. I booked a riverview king room on Expedia however when I got there the desk clerk gave me a non river view room. When I went to complain she said somewhat smugly “next time book it direct with us and maybe you won’t have these problems” and handed me a business card. She did not get me a river view room and I was too tired to fight about it. Poor customer service skills.」
「Bad insulation noise controls,bad smoke, and dirty floor. We can’t sleep because of next door customer’s snoring all night, and his dog keeps digging and barking. It seems like there was bug. My wife got bug bites next morning. And the swimming pool was freezing. The hot tub was so dirty, the dead skin floating .we booked a non-smoke room, but once we opened the door, the serious smoke right into our face. We asked for change, but the front desk only provided one option, give us refund(ps:It was...