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关于海燕酒店的点评

3.5 out of 5
海燕酒店
568 Cua Dai, Son Phong, Hoi An, Quang Nam

点评

8.2

很好

10 分 - 超赞。30 条好评，共有 71 条点评" "
8 分 - 还可以。25 条好评，共有 71 条点评" "
6 分 - 一般。12 条好评，共有 71 条点评" "
4 分 - 很差。1 条好评，共有 71 条点评" "
2 分 - 糟糕。3 条好评，共有 71 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

8.0/10

服务设施

7.6/10

住宿条件和设施

5.2/10

环保

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 2 晚

8/10 还可以

Mei Shan

满意：员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚

8/10 还可以

KUO-WEI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
物有所值的選擇
水壓太小，天冷洗澡有些辛苦，雖有螞蟻，但房間很舒適，服務佳。
2018 年 1 月入住 3 晚

10/10 超赞

Benjamin

满意：清洁度、员工和服务、住宿条件和设施
This place was amazing the manager is very polite and helpful !
2024 年 1 月入住 4 晚

6/10 一般

Alan Murray

满意：员工和服务
Service and staff very good. Rooms very neat tidy and comfortable.Breakfast excellent. Outside and pool area untidy and neglected
2023 年 10 月入住 6 晚

2/10 糟糕

Julius Bilgrau

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 4 晚

10/10 超赞

Anne Marie

团体旅客
满意：清洁度、员工和服务、客房舒适度
Jeg har været her tre gange, det er et lille hyggeligt hotel. Fint til prisen. Meget venligt personale
2023 年 2 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 2 晚

10/10 超赞

Federico

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚

10/10 超赞

Siddharth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, excellent stay for 2nd time
I stayed here for the second time in 2 years. Hai Yen has a great location, nice rooms, great swimming pool and a lot of nice facilities such as laundry, scooter rentals, taxi to/ from Da Nang Airport available at the reception. From the instant we entered the hotel premises, we had a staff member coming and picking our bags and carrying it to the room. The room had all the facilities- AC, bathroom with hot shower, bottled water, double bed with toilet amenities. The front-desk was very resourceful in making sure to arrange everything for us, and I didn’t have to worry on how to return scooter with flight at 7 am in the morning. They included filling petrol as well, at a slight premium (50 cents in USD) thus saving me a lot of time and hassle in filling petrol. As for our taxi, we changed the time at the last moment and the front-desk was very cooperative in getting it successfully done for us. All this for dirt cheap prices. The only slight complaint I had is this time the room I got was slightly smaller than last time, when I came alone and got 2 double beds which was lavish. The other thing was that we had a cockroach in the bathroom. I was able to kill the roach without much issues, but it wasn’t great to have this small inconvenience. Of course if we called the staff, they would have helped us out but we didn’t need to. But in an otherwise extremely clean hotel, this was a small annoyance.
Lobby with christmas decor
Room
Pool
From outside
2019 年 12 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel very close to the main hustle and bustle of Hoi An.
2019 年 12 月入住 3 晚

2/10 糟糕

Hila，Israel

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
We had a very bad smell in the bathroom, and my complained about it got ignored..and they were fixing all the rooms in our stage with a lot of noise, and we didn’t know about it before we came..
2019 年 9 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 4 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务
不满意：清洁度
お世辞にも綺麗だとは言えなかった。 シャワーのお湯が出なかったり、水が美味しくなかったりと日本人には少し厳しい環境であったが、値段が安かったので、相応の宿だったのかと思う。
2019 年 3 月入住 1 晚

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 9 晚

10/10 超赞

SUEUN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
좋았어요!
침대가 3개 있어서 정말 편했어요. 수압도 괜찮았고 위치는 정말 좋았어요! 숙소에서 걸어서 5분안쪽으로 편의점이 3개나 있었고 올드타운, 시가지 쪽으로 걸어서 20분정도 걸리는데 주변 구경하다보면 시간 금방가요. 수영장은 호텔에서 올린 사진 그대로 입니다. 좋습니다. 한국숙박객에 비해 외국인숙박객이 더 많았어요. 조식도 나쁘지않았습니다. 하루에 두번씩 수영했네요 ㅎ 공항에 픽업서비스 이용해서 호갱이 되지 않을 수 있었어요. 저는 담번에도 이용할려구요 ^^ 와이파이는 연결이 되긴 하는데 잘 안되요.. 그치만 데이터 무제한 유심을 사가서 괜찮았습니다.
2019 年 2 月入住 2 晚

8/10 还可以

真实旅客

满意：住宿条件和设施，清洁度
2019 年 1 月入住 1 晚

8/10 还可以

Anne Marie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
en god oplevelse
Det var fint at bo på hotellet, billig, god betjening og i fin afstand fra floden.
2019 年 1 月入住 2 晚

6/10 一般

kuhee

满意：客房舒适度
不满意：清洁度、员工和服务、住宿条件和设施
only cheap
It is not so good. But it is not bad either.
2019 年 1 月入住 3 晚

8/10 还可以

Jacqueline

满意：清洁度、住宿条件和设施、客房舒适度
Initial reception turn the stay a little sour.
Front desk staff slightly curt and unfriendly. Not so nice which made the stay a little uncomfortable. Room itself was rather worn. Housekeeping staff very sweet. Breakfast not so good. Didn’t go near pool. I’d return but would hope to pay a little less than we did. Wasn’t overly impressed but it was certainly comfortable enough on a rainy stop over.
2018 年 12 月入住 2 晚

8/10 还可以

Kasper

满意：员工和服务
不满意：住宿条件和设施
2019 年 1 月入住 2 晚

2/10 糟糕

Marie Louise

Our room was really smelly and it turned out that the room had bed bugs! When we confronted the hotel about the problem they seemed really confused like theyd never heard of bed bugs before and they simple told us that they would change our sheets and covers, which obviously won’t make the bed bugs go away! When we had made that clear for them they transfered us to a different room, which was fine. But in the morning the staff was talking very loudly outsider our door at 7:00 am! Very rude! The pool wasn’t very clean, there were these wierd plastic fibre sticks floating around everywhere in the pool... The breakfast was fine if you ordered freshmade omelete or scrambled eggs, but there were a lot of flies in the buffet! I would not recommend this hotel!!
2018 年 11 月入住 5 晚

10/10 超赞

Anne-Kari

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hyggelig hotell i Hoi An.
Hyggelig hotell, 15 min. å gå fra gamlebyen i Hoi An. Imøtekommende og hyggelig betjening. Deilig bassengområde, som var godt å benytte etter en bytur. Gode senger, god frokost,- vi bestilte lunch siste dag, og den var fantastisk god.
2018 年 10 月入住 3 晚

10/10 超赞

Domoni，Australia

满意：清洁度、员工和服务、客房舒适度
Great value for money
This place is a little older but kept in great condition. It's clean and comfy, the pool area is great and the rooms are spacious enough. I found the staff to be very friendly and helpful. It's only a 10 minute walk to the riverside and there is plenty of eateries and coffee shops in the street.
2018 年 10 月入住 2 晚

6/10 一般

James

满意：清洁度、住宿条件和设施、客房舒适度
Hotel Taxi we ordered turned up late and bar was shut so people congregated in recpetion area which my room was directly above with no corridor doors so didnt slepp great. Room was pleasant enough and pool was ok. Wouldnt recommend breakfast.
2018 年 10 月入住 2 晚

6/10 一般

真实旅客

不满意：住宿条件和设施
오로지 씻고 잠
일정이 빡빡하신분들에게 추천합니다. 오로지 자기만 하면 되면은ㅎㅎㅎ 기대도 안해서 괜찮습니다. 화장실에 물이 안빠져서...ㅜ 다행히 욕조 안에는 빠져서 거기서 씻구 했습니다. 따뜻한 물나오고요 물주기가 영 시원하게 나오지 않아요...ㅋㅋ 서비스는 이용을 안해봐서 모르겠어요.
2018 年 8 月入住 2 晚

10/10 超赞

CHAE HEE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
좋아요
가격대비 괜찮아요
2018 年 8 月入住 1 晚

8/10 还可以

真实旅客

Good if you don't have a wall view
We booked the room with city view but we had wall view. The day after we asked to change our room because there is no natural light in the room (because of the wall), we said we booked city view, but according to the hotel we didn't book it. But there were great and accepted to change our room. The second room was really great with a view and natural light. Pool is great and the hotel is close to the old city. Our stay was pleasant.
2018 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
A bit old but overall still not bad. Pool was great
2018 年 8 月入住 4 晚

10/10 超赞

kkk，大阪

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
バイクを借りて行ったのですが、場所もわかりやすいです。 ただ看板が地味なんで見逃しやすいかなって思いました。 ビーチもホイヤン中心街もとても行きやすかった プール、綺麗で気持ちよかった 朝食、美味しかった 値段は安いと思いました
2018 年 6 月入住 1 晚

10/10 超赞

ChuckGriswald，Melbourne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel in good location
this hotel is well placed if you want a bit of peace and quiet.....it is just near the edge of the old town, but it is easily accessible (would recommend you hire bikes for your stay - the pace of this town is so much slower. it is also only a 5 min taxi to the beach.
2018 年 7 月入住 5 晚

8/10 还可以

Dajana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommend this hotel
We really enjoyed our stay here. The hotel is only about a ten minute walk from the old town. There are two beaches a few km away and the hotel has bikes for rent. There is a nice, large pool. The staff was very friendly and helpful, for example when it came to booking train tickets. Our room was a standard room, clean with relatively fast wi-fi. The breakfast was ok. We would certainly stay here again.
2018 年 6 月入住 3 晚

8/10 还可以

真实旅客

满意：客房舒适度，员工和服务
5월중순에 하루 숙박했는데 문은 열쇠로이용하는거라 불안했지만 문제없었구요 처음에방에 들어가자마자 냄새가 좀 많이나서 공기가 봏지않았어요 습하고 에어컨?구린내?그런게 심하더라구요 방에잇을때 화장실 환풍기를 켜놧더니 처음보다는 냄새는 많이빠졌구요 지역이그런건지 다낭엔 모기가없엇는데 여기는 모기가 많더라구요 젖은 수건이나 젖은거에 개미?같은벌레가 모여든다는거 참고하시면좋을거같구요 조식은 안먹어서 모르겠지만 시설은 나쁘지않고 적당해요 서양인들이 많이묶는호텔인거같구 직원분이 너무친절하시고 웃으며 잘대해주셔서 좋앗어요
2018 年 5 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
2018 年 5 月入住 2 晚

10/10 超赞

Patricia ，Sydney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stayed for 2 weeks and loved it. The staff are always great and attentive . Location is great about a nice 10 minute stroll to old town. Pool was great and towels were provided. Our room was cleaned daily & the tv was also great. Beds were big nice and comfy. Overall great stay. Only downfall was brekfast was expensive for what it was, but there’s lots of nice breakfast places nearby.
2018 年 4 月入住 14 晚

10/10 超赞

Liza

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel had really friendly staff. Staff were very helpful. Breakfast was good, especially the freshly made omelettes. The hotel is so close to the old market and lots of eating places. Old property but had character.
2018 年 4 月入住 5 晚

8/10 还可以

YUKO

满意：客房舒适度，员工和服务
コスパ良し！
色々と設備の古さは見受けられますが、総合的に良いホテル。 旧市街からやや離れた所にある為、観光するには15分ほど歩かなければならないのですがあんまり気になりませんでした。周辺には食事ができる店やカフェ、ミニマートも多いので不便さは感じませんでした。 自転車も20000ドンで借りられるので、それなりの距離はありますが海にも行こうと思えば行けます。 小さいけれどプールあり。 部屋のカギが簡素でセーフティボックスが無いのは気になる所。ケトルもありません。 朝10時頃にはチェックインさせてくれたので助かりました。数日滞在される方にオススメです。

8/10 还可以

Kyla

满意：员工和服务
Would recommend.
We booked this place for the pool, had been traveling through Vietnam for a while and wanted some chill time. In that respect the hotel didn’t disappoint, it was an oasis of calm by the pool in bustling Hoi An town. Unfortunately we had room 128 which was ground floor pool side. Lovely until both nights people came back at 2 am, shouting, drinking and jumping in the pool. I called reception but there was no answer. Asked the people to chill as they were sat on a table right outside our room and they did move to be fair. Just felt the hotel could deal with this better, perhaps ask people to sit away from the bedroom windows at night. The hotel booked our onward travel including train which was really helpful. Comfy bed and an actual bath with shower over rather than wet room which is popular here. Overall would recommend, but ask for a room at the back, not ground floor.

6/10 一般

Myeongseon

不满意：清洁度
위치가 좋았습니다. 올드타운까지 도보 15분 정도. 포슈아도 도보가능.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice rooms and staff
Great stay, very friendly staff, very nice room, big buffet breakfast

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

racemic INOUE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
安い！速い！上手い！
安いのにやたら豪華な宿。プールは日焼けしたがりのたまり場、ホイアンはバックパッカーの踊り場。 受付の人はおてんば、レンタサイクルの穴場、海の近場、ランタン祭りビバ！サンバ！ ホテルは総じてグッド、ハイ イェン ホテルを見つけた君は運がいい！今すぐ予約しろ！
2018 年 3 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would recommend
Good location. Very friendly staff. Free water available. Great selection at breakfast.
2018 年 2 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Seamus

满意：客房舒适度，清洁度
Great location. Had an issue with WiFi but got sorted. Pool is lovely.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Prima hotel.
Het is een prima hotel, het is ongeveer 10 minuten lopen naar het oude centrum.
2018 年 2 月入住 6 晚

8/10 还可以

Yohan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 1 月入住 1 晚

10/10 超赞

tg，fi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great stay, great location
super satisfied
2018 年 1 月入住 7 晚

6/10 一般

Jimin

满意：员工和服务
不满意：住宿条件和设施
싼맛에 이용가능
사실 숙박을 목적으로 머문곳이 아니라 갑자기 아파서 쉴곳이 필요해서 급하게 머물었는데 편안히 잘 쉬다 가요. 방음은 잘 안되는것같아요. 그리고 건물이 오래돼서 그렇게 깔끔하진 않아요. 화장실 변기가 물이 잘 안내려가요. 샤워기는 안써봐서 모르겠네요. 사람들은 정말 친절합니다~
2017 年 12 月入住 1 晚