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海馬青年旅舍及酒吧 - HAVI 酒店的評價

2 out of 5
海馬青年旅舍及酒吧 - HAVI 酒店
07 Nguyen Thai Hoc, Hai Chau District, Da Nang

評價

9.0

卓越

10 分評分，優異；39 則評價中有 24 則" "
8 分評分，不錯；39 則評價中有 12 則" "
6 分評分，一般；39 則評價中有 2 則" "
4 分評分，欠佳；39 則評價中有 0 則" "
2 分評分，很差；39 則評價中有 1 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

6/10 一般

WANLING

不滿：職員與服務
服務要再加強
房間備有微波爐、電磁爐碗盤可以自己準備食材料理。房間可以看到瀚江。1、2樓是咖啡廳。 櫃檯服務不是很好，14：00可以入住但我們16：00 才check in房間竟然還沒整理。理由是我們未告知入住時間。（ 正常時間還要告知入住時間有點無法理解。錯了就錯有這麼難嗎？）我們是訂兩房只有一間可，另間竟然還有人住裡面。入住款項早就繳清。
於 2019 年 6 月住了 1 晚

8/10 不錯

kevin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and very clean hotel.
於 2024 年 4 月住了 1 晚

10/10 優異

Daniel (Spokane Valley)

於 2023 年 12 月住了 2 晚
Team Seahorse 於 2024年3月25日的回應
We sincerely appreciate your assessment. We are delighted to have you stay with us at Seahorse this time. We hope to see you again here soon. Best regards to you. Team Seahorse

8/10 不錯

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 優異

Christopher (Brooklyn)

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a small boutique hotel in Central location. Very helpful stuff good breakfast free work and Wi-Fi. They have both private room and hostel style bed I highly recommend.
於 2023 年 10 月住了 3 晚
Team Seahorse 於 2023年10月25日的回應
We sincerely appreciate your assessment. We are delighted to have you stay with us at Seahorse this time. We hope to see you again here soon. Best regards to you. Team Seahorse

10/10 優異

Daisuke

讚好：整潔度、職員與服務和住宿狀況
香港で言うところのブティックホテルのクオリティを備えたハイクオリティなホテルと思います。ダナンで他にも同価格同評価のホテルに泊まりましたが、設備、立地、環境はまあこれがベトナムなんだろうなと言う感じでした。次回、ダナンに来る時は必ずここにします。
於 2023 年 6 月住了 1 晚
Team Seahorse 於 2023年6月7日的回應
Thank you for staying with us, Mr. Daisuke. We hope to welcome you next time. Take care!

10/10 優異

Ji hyung

於 2023 年 5 月住了 1 晚
Hotel Management 於 2023年6月2日的回應
We sincerely appreciate your assessment. We are delighted to have you stay with us at Seahorse this time. We hope to see you again here soon. Best regards to you. Team Seahorse

10/10 優異

Nguyen

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Nhân viên nhiệt tình, dễ thương, sẵn sàng nâng hạng phòng free để tăng trải nghiệm khách, mình cảm thấy mình được phục vụ rất chu đáo khi ở đây, bữa ăn sáng đầy đủ và đa dạng. Mình hay đi Đà Nẵng nên chắc chắn sẽ quay lại đây ạ
於 2023 年 5 月住了 1 晚
Hotel Management 於 2023年5月13日的回應
We sincerely appreciate your assessment. We are delighted to have you stay with us at Seahorse this time. We hope to see you again here soon. Best regards to you. Team Seahorse

10/10 優異

Craig

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Great, clean, comfortable space. Plus, Huy (the receptionist) was incredibly helpful when one of our tour guides never showed up. We stayed in multiple places while traveling through Vietnam and this one was one of our favorites! Would definitely stay again.
於 2023 年 4 月住了 2 晚
Hotel Management 於 2023年4月25日的回應
Thank you so much for your review, Craig. Wish you all the best and we hope to welcome you again at Seahorse .

10/10 優異

Nguyen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Địa điểm vô cùng tuyệt vời, ngay chợ Hàn và chỉ vài bước để đi bộ ra sông Hàn. Nhân viên cực kỳ thân thiện, hỗ trợ mình rất nhiều. Thật bất ngờ khi có cả buffet sáng với chi phí bỏ ra quá rẻ. Tôi sẽ quay lại
於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年4月25日的回應
Thank you so much for your review, Tien. Wish you all the best and we hope to welcome you again at Seahorse.

10/10 優異

Lee

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with friendly staff, Cleaning room and great location. Would highly recommend
於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年4月20日的回應
Thank you for staying at Seahorse. Wish you all the best and we hope to see you again

10/10 優異

Le

讚好：整潔度、職員與服務、設施服務和住宿狀況
The place is very clean. Staff was there during the day anytime I needed them. extremely beautiful nice and nice locations Overall, it was a great stay, for a great price.
於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年4月14日的回應
Thank you so much for your review, Le. Wish you all the best and we hope to welcome you again at Seahorse.

10/10 優異

Jimmy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable bed and great shower. Breakfast is really delicious. All the staff are friendly and helpful. Highly recommend this hostel.
Hotel Management 於 2023年4月14日的回應
Thank you so much for your review, Jimmy. Wish you all the best and we hope to see you again .

10/10 優異

Ashley

讚好：整潔度、職員與服務、設施服務和住宿狀況
One of, if not the cleanest hostel I've stayed in. The cafe downstairs is very nice and staff are great. Reception offers a variety of activities and will help with any questions about the neighborhood.
Hotel Management 於 2023年3月6日的回應
Thank you so much for your review, Ashley. Wish you all the best and we hope to see you again.

10/10 優異

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing private room with a great view of the river, decoration and cleanliness were both fantastic. Staying above the coffee shop was also great!
於 2023 年 2 月住了 2 晚
Hotel Management 於 2023年3月6日的回應
Thank you so much for your review, Joseph. Wish you all the best and we hope to see you again.

10/10 優異

Steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay. The staff were super nice! Bed was great and great location.
於 2023 年 1 月住了 5 晚
Hotel Management 於 2023年2月11日的回應
Thank you for your feedback, Steven. Wish you all the best and we hope to see you again.

10/10 優異

Pawel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hostel in front of the market, so easy to grab food or drink, eventually clothes. There was a parking for motorbikes and guy nearby who was making sure nothing is happening to then. Hostel was clean, not too far from the airport.
於 2022 年 9 月住了 1 晚
Hotel Management 於 2023年2月11日的回應
Thank you for your feedback, Pawel. Wish you all the best and we hope to see you again.

10/10 優異

Suna

讚好：整潔度、職員與服務、設施服務和住宿狀況
한시장 옆, 좋아요!! 다음에도 또 놀러 오려고요.
於 2022 年 11 月住了 2 晚
Team Seahorse 於 2023年10月24日的回應
We sincerely appreciate your assessment. We are delighted to have you stay with us at Seahorse this time. We hope to see you again here soon. Best regards to you. Team Seahorse

8/10 不錯

Jie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly Recommended.
Great location, decent stay. All the rooms have nice views, and staffs are friendly. Just wish the common area is not separated from 1st + 2nd floor and 5th floor.
於 2020 年 2 月住了 3 晚

8/10 不錯

Grant

讚好：職員與服務、住宿狀況和客房舒適度
GREAT LOCATION !
Good Hostel and GREAT LOCATION ! Right on the river front and across the street from the market. Common room on the fifth floor looked over the river and nice coffee shop at the entrance to the hostel.
於 2020 年 1 月住了 4 晚

2/10 很差

j mark

讚好：客房舒適度
不滿：整潔度和職員與服務
ANTS and chanting
As soon as we got in the room we noticed at least 100 tiny ants on bathroom vanity, shelf and floor and more on kitchen counter top. Staff did not seem concerned but sprayed a little in bathroom. Next morning still ants. i asked for spray can and sprayed very heavy in bathroom. staff said they would clean everything again. next morning, still ants. staff not at all concerned. only said they would clean again. which the cleaning job was terrible . Toilet paper not refilled. Floor was dirty and ants. wastebasket not emptied. Complained about everything but fell on deaf ears.Told them that the 3 other hotels we stayed at in VN was nothing like this. Loud chanting started about 0445 every morning. Construction hammering and sawing started at 0515 .Only good thing was bed was comfortable but had to fight off ants.
於 2019 年 11 月住了 5 晚
Khanh Nguyen 於 2019年12月6日的回應
Hi Mark, Thank you so much for your feedback for your stay at our place. Firstly, we're sorry if the ant coming the room and bother you because of the raining season. Our staff tried our best to support as soon as you require by checking and spray the corners that the ant sneak in and only left the room when everything is good. Regarding the cleaning job, a meeting was organized for your case among the leader and the cleaning team. We have the cleaning procedure and checklist for every room so the cleaning team won't miss. After the cleaning, the team will check again to make sure everything is checked. So we believe the cleaning meet the standard and we're sorry if it's still not satisfied your requirement. There's a spa coming in near our place. However, they're only allowed by law to start doing their work from 8:00AM, not 4:45 or 5:15. We also provided earplug for each room for light sleeper guests. At Seahorse, guest's experience is our top priority, the team willing to assist as much as they could. The effort shown on the every review. So we feel very bad if you didn't satisfy with what we offer. Again, thank you for staying with us and hope you will be able to find the suitable hotel that can host you better in the future. Kind regards,

10/10 優異

Monika

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great choice
Great location, very helpful staff. Cozy and clean room. Best value for money
於 2019 年 11 月住了 2 晚
Khanh Nguyen 於 2019年12月6日的回應
Thank you so much for your lovely review, Monika. We hope you enjoy your stay here with us. We wish you all the best and do hope to see you again :) Kind regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
굳굳
2인실 사용했습니다. 직원들이 매우 친절하셨고, 체크아웃 이후 짐보관도 잠시 할 수 있었습니다. 룸 컨디션은 매우 좋은편이며, 8층 한강뷰라면 꽤 괜찮은 뷰를 즐기실 수 있습니다. 한가지 아쉬웠던 점은....저희는 여행첫날부터 비가 많이 왔는데요, 비가 그 치던 날 아침, 방안에서 개미 행렬을 발견했습니다....방 상태가 무슨 벌레등등이 나올만큼 더러운게 아니라 진짜진짜 깨끗한데, 문 밖에서 작은개미들이 열을 지어 오고가고 있더라구요.(8층인데,,,,,) 룸 컨디션도 좋았고, 저희도 방을 깨끗이 썼기 때문에 이 개미들의 발생원인은 날씨 때문인것 같은데....정확한 이유는 모르겠습니다... 그리고 근처에 해피브레드....진짜 꼭 가세요...두번 가세요....존맛탱.....
於 2019 年 10 月住了 3 晚
Team Seahorse 於 2019年11月5日的回應
Hi 굳굳 Thank you so much for your review and we're happy that you like the room and our service standard. Regarding the ant, due to the heavy rain to some of them climb up to find a dry place. We hope it would not cause much inconvenience for you. We wish you all the best. Thank you and hope to see you again. Kind regards,

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice little Hotel at the Center of DaNang City where every thing happening. Very convenient location for shopping and walking around Han riverside.
於 2019 年 10 月住了 5 晚
Seahorse Hostel & Bar by HAVI 於 2019年10月24日的回應
Thank you so much for your review. Hope to host you here in the future. Cheers,

10/10 優異

KYUNG HO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
Seahorse Team 於 2019年10月19日的回應
Thank you so much for staying with us Kyung Ho. You're awesome guest. Thank you for your feedback and we hope to see you again.

10/10 優異

KYUNG HO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great and great and great
Best hostel ever!! Must stay here^^
於 2019 年 9 月住了 1 晚
Seahorse Team 於 2019年10月19日的回應
Best guest ever :D

8/10 不錯

こてつ

讚好：住宿狀況
ドミトリーとしては標準的だが、カーテンで個室のようになるので、そこは高評価。立地はハン市場の前の繁華街でとても便利。コスパは非常に良い。
於 2019 年 9 月住了 1 晚
Seahorse Team 於 2019年10月19日的回應
Thank you for your feedback こてつ. We wish you had a great time at our place. Wish you all the best and we hope to see you again.

8/10 不錯

jee eun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
한시장 코 앞, 깔끔한 숙소
한시장 코 앞이라 쇼핑하기에 최고! 1층 카페, 2층 리셉션 새벽에 도착했는데 사방이 깜깜한데다 1층 카페도 깜깜해서 당황. 2층에서 직원 내려와서 맞이해줘서 안심.직원분들은 다 친절하나 호텔같은 서비스를 원한다면 실망할 수 있음. 방 깨끗. 문 열자마자 코 앞에 침대! 싱크대 있으나 배수는 시원찮음. 레지던스룸 같다고 생각하면 됨. 투숙객에게 카페 20% 할인쿠폰 줌. (아마 하루에 1장인 듯) 조식 없지만 카페 맛있음. (단 한 메뉴당 쿠폰 하나 적용) 가족보다는 친구랑 쇼핑하러 오면 좋은 곳.
於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
새벽 비행기가 1시간 이상 연착 됐는데 레이트체크인 가능했고 친절했습니다 독실 사용했는데 시설 깨끗하고 좋았어요 위치도 한시장 바로 앞이라서 편했습니다
於 2019 年 7 月住了 1 晚
Team Seahorse 於 2023年10月24日的回應
We sincerely appreciate your assessment. We are delighted to have you stay with us at Seahorse this time. We hope to see you again here soon. Best regards to you. Team Seahorse

10/10 優異

BOKYUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
위치갑.친절한스텝
한시장 바로 코앞 위치좋고, 새벽도착 출국시에도 스텝들이 친절하게 기다려줌.청소상태굿~!! 바디제품과 샴푸는 모두 도브제품. 다음 다낭 여행때 또이용할예정임. 단점, 수압이 약함.
於 2019 年 7 月住了 3 晚
Team Seahorse 於 2023年10月24日的回應
We sincerely appreciate your assessment. We are delighted to have you stay with us at Seahorse this time. We hope to see you again here soon. Best regards to you. Team Seahorse

8/10 不錯

Bando (Osaka Japan)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
洗濯物を毎日出したが、洗濯していない、そのままの日が2日間ありました。ランドリー籠の蓋を開けておくと、洗濯してくれます。閉じたままだと気が付かなかったのでしょう。大きな問題ではありません。
於 2019 年 7 月住了 9 晚

10/10 優異

Wendy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚

8/10 不錯

Poh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Booked the queen studio room. Room is quite big & spacious. Cleanliness is top notch. Pillows & bed is comfy. Water pressure is good. Drinks in the fridge are reasonably priced. Their cafe & bar have nice atmosphere too. Overall great stay.
於 2019 年 6 月住了 2 晚

6/10 一般

JINKYU

讚好：整潔度和住宿狀況
일반적임
위치는 좋아요. 신건물이여서 깨끗한편. 아쉬운건 공간 협소, 출입시 1,2층 커피샵을 항상 지나가야함. 편의시설(물,커피포트,휴식공간)없음. 가격대비는 일반적. ㅎ
於 2019 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 2 晚

10/10 優異

TARUN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 2 晚
Team Seahorse 於 2023年10月24日的回應
We sincerely appreciate your assessment. We are delighted to have you stay with us at Seahorse this time. We hope to see you again here soon. Best regards to you. Team Seahorse

8/10 不錯

JAEHUM

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I had a nice stay there. The hostel is new and all things are good. The staffs are all friendly and try to help visitors anytime. Especially the one lady who works in day time is so lovely and kind to all the customers.There is a cafe on the first floor and you can enjoy beverage with 50% discount. I hope to comeback and stay there again.
於 2019 年 3 月住了 2 晚

8/10 不錯

Eunjeong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
좋습니다
굉장히 깔끔하고 침대도 편하고 위치면에서도 좋았습니다 하지만 예약을 숙박업쪽에서 확인을 하지않아 제가 예약한방이 아니어서 기분이 안좋았으나 직원이 친절하여 그나마 기분이 풀렸네요~~방은 깔끔하고 좋아요
於 2019 年 1 月住了 1 晚

10/10 優異

Yin Tung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The location is really nice, near Han market and city center The room is very clear and beautiful
於 2019 年 1 月住了 2 晚
Team Seahorse 於 2023年10月24日的回應
We sincerely appreciate your assessment. We are delighted to have you stay with us at Seahorse this time. We hope to see you again here soon. Best regards to you. Team Seahorse