We stayed there for three nights right after the peak of Chinese New Year, and the followings were our experience.
The hotel was a bit odd road, but that was the idea of having some peace and relaxation. Just make sure you know how to call transportation would be fine (GRAB is totally ok).
Our room was at the highest floor and facing the sea and pools direct. The view was supreme, the best is you can see the subset there, suggest to set a camera and record the magic moment.
Most of the tourists are from Korea, somehow they spoke loud and perhaps not so polite (e.g. dun expect apology if they bumped into you), if you want some quiet time, just request a table away from them.
Breakfast buffet was nice and neat, they had a reasonable of choices especially coffee. Food refill quick, Staff were friendly.
Other facilities like pools,gym room and kids club were all cool. They have daily hotel activities provided and we tired the Vietnamese lesson.
One more important thing: hotel is directly link to the beach, so it’s perfect for someone who are unable to cross a road which the vehicles won’t stop for anyone.
In sum, our experience at Vinpearl was perfect and it with worth the price. Certainly will recommend to friends!