希尔斯伯勒戴利湖附近酒店

“Very nice”

“組合式的浴室小到讓人懷疑是置身日本！”

“It is expectations that set the stage for a pleasant stay. My expectations were for a room with a properly functioning HVAC system, and a swimming pool to relax in after (8) hours on the road. Neither of those expectations were met. The room was warm upon arrival, which was reported to the attendant, who assured me she would address this situation. The pool, was marked “closed for season”. After waiting 90 minutes I returned to the attendant and questioned the HVAC situation, only to be told……

“Our stay at this hotel was a major disappointment from start to finish. The property is clearly old and neglected—the hallway had a persistent, unpleasant smell, the carpet in the room looked decades old, and the towels and bed cover carried a musty odor. To make matters worse, the microwave didn’t work, the TV had only a handful of channels, and the online photos bore little resemblance to the tired, worn-down reality we walked into. We would not stay here again unless absolutely forced to, and……

“They are doing active construction now, messy and garbage all over, it smells too, the rooms are getting renovated, I found water on the floor in the room, the bathroom shower and tub were rusty, the toilet pan was small and misfit with wrong toilet seat. The soap and shampoo were not fitted on the wall. I have pictures of all these if you need. the overall experience was horrible. I tried talking to the staff but they could not help. I would really like a refund for this stay.”

“Great staff always helpful”