2/10 很差
Hugh
家人同遊
2024年4月11日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Upon arrival we discovered the hotel had been closed by the Fire Marshal. We had to make other reservations on our own. I’m requesting refund from Expedia. I had to pay for the new accommodations.
I cancelled the return flight with Spirit Airlines because they cancelled our original direct flight from DFW to MSY and did not offer another direct flight.
The rental car pickup was at DAL instead of DFW and they did not offer shuttle service.
I’m requesting refund on hotel and return flight via Spirit Airlines.