Our air conditioner was not cooling properly. At first it was just hot. So eventually we called the front desk and someone came and worked on our air conditioner. It got a little better but not much. While I was at the front desk later, I hear another customer stating that their air conditioner was not cooling either. I did not sleep well at all because it was not cool in our room. Not what I expected at Embassy Suites. The parking was very difficult. You had to scan something then enter in all of this information by phone. I am not tech savvy and the front desk was no help at all. I don't see myself going back to Embassy Suites.
keith
2025 年 7 月入住 1 晚
2/10
Did not provide room service as requested.
Claretha
2025 年 7 月入住 3 晚
10/10
The hotel finishings were update, the hotel smelled and looked great. The hotel staff were friendly and accommodating. My only complaint is the evening reception was lacking compared to other receptions I have attended at Embassy Suites. All that was offered was aspicy trail mix, washabi trail mix, and fresh melon.
Stephanie
2025 年 7 月入住 1 晚
10/10
Darrell
2025 年 6 月入住 1 晚
10/10
Clean safe
Melanie
2025 年 6 月入住 2 晚
10/10
Charlotte
2025 年 6 月入住 1 晚
10/10
Property was nice and clean, the staff was friendly. The room was a bit cool couldn't adjust the temperature however overall would definitely stay again.
Uri
2025 年 6 月入住 3 晚
6/10
They had a great breakfast, but were slow in clearing dishes away so new people could sit. Unfortunately our room had several problems. Both phones didn’t work, shower had more water coming out of the tap part than the shower. Light flicker. Of all the floors in this hotel, only 2 ice machines worked. I had to go to the bar and get ice. They did contact me after our stay and they said they were working on fixing these problems.
It was close to all of our activities we did which was a plus.
Diana
2025 年 5 月入住 3 晚
10/10
Bruce
2025 年 6 月入住 3 晚
6/10
The staff are great except for the white woman with the long brown hair. I don't know what her problem is but she snatched paperwork out of hand not just at the check in but when I returned for the check out so it was not a one off instance. Other than that, the stay was comfortable we only needed one night before a early flight. We were pleasantly surprised at the beverage and snack happy hour. We picked this hotel for the airport parking and definitely would return.
Sabria
2025 年 5 月入住 1 晚
10/10
Was overall great experience, just wish their a hot tub. Besides that two thumbs up.
Brian
2025 年 6 月入住 2 晚
10/10
Cory
2025 年 6 月入住 1 晚
10/10
Crashonda
2025 年 6 月入住 1 晚
8/10
The employees were friendly and professional.
Opal
2025 年 5 月入住 3 晚
6/10
Gregory Duane
2025 年 6 月入住 2 晚
10/10
JESSICA
2025 年 5 月入住 1 晚
10/10
Clean
Yamilette
2025 年 2 月入住 2 晚
10/10
Clean, beautiful decor, food/ drinks very good
LYNN
2025 年 5 月入住 2 晚
8/10
Stay was ok. Need more food options. Conference took up entire lobby space.
Sarah
2025 年 5 月入住 1 晚
6/10
Water wasn’t working and it’s been difficult to get a late checkout- but everything else is great and I’ll keep staying here!