Quite new hotel, very clean and full equipped. Good a lay over or catching early flight...staffs are new so it took a bit longer time for checking in and also the breakfast is a bit light. In general, it is good.
Kam Shing
於 2019 年 11 月住了 1 晚
10/10 優異
Alan
2024年4月12日
讚好:整潔度、職員與服務和住宿狀況
Alan
於 2024 年 2 月住了 1 晚
4/10 欠佳
Chad
家人同遊
2024年4月12日
讚好:設施服務和住宿狀況
不滿:職員與服務
The good: The property was nice and updated. It had plenty of amenities including a nice gym and socializing area. The shuttle service was great and the 2 drivers we interacted with were fantastic.
The bad: We showed up the night before the eclipse and expected the property to be packed and busy. Surprisingly we were quickly helped. That’s when we found out some unfortunate news. I gave the front desk my name and they told me that my reservation had been cancelled and they could not tell me by whom. It wasn’t by me. Thankfully, 10 minutes prior to our arrival, there was another cancellation which kept us from being homeless that night since most hotels were booked in the area. Even though we weren’t homeless, unfortunately this meant that we wouldn’t get the room we paid for, which turned out to be smaller.
I figured we chalk up the night to a “things could always be worse” and decided to just be grateful to have a bed to sleep in. the room was found it to be poorly stocked. The night guy hooked us up.
The second day and night was a blur due to traveling for the eclipse. We got back late and noticed the room had not been cleaned. Oh well
Day 3: No room cleaning. I asked about it and was told that it should have been done and would be done the next day.
Day 4: they finally did the room at some point in the afternoon which I reminded them to do. They took our extra pillows!!
Overall the staff acted bothered by any concerns and grossly unapologetic. Food was basic.
Chad
於 2024 年 4 月住了 4 晚
8/10 不錯
James (Lake Havasu City)
伴侶同遊
2024年4月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice if a small room. Cleverly designed, stove and big fridge. Our only complaint was the breakfast was cold. But suspect that is not the norm
James
於 2024 年 4 月住了 1 晚
10/10 優異
Patricia Schubert
家人同遊
2024年4月8日
讚好:整潔度、職員與服務和住宿狀況
Adrianna was so helpful with our return of our rental car and the shuttle ride back to the hotel. Very pleasant lady. Loved her attitude and friendliness.
Patricia Schubert
於 2024 年 4 月住了 1 晚
10/10 優異
Erick
伴侶同遊
2024年4月8日
讚好:住宿狀況
Un hotel, que funciona perfectamente si estas de transito por Tokyo! Limpio, buen desayuno y ah 10 minutos del aeropuerto
Erick
於 2024 年 4 月住了 1 晚
8/10 不錯
Barbara
家人同遊
2024年4月7日
讚好:整潔度、職員與服務和住宿狀況
Great for us because we arrived late and were leaving early the next morning. But not much around except other hotels so probably not the best for a longer term stay. Staff was fabulous and the room was clean and comfortable. Towels and toilet paper were both pretty thin!
Barbara
於 2024 年 4 月住了 1 晚
10/10 優異
Lyle
伴侶同遊
2024年4月6日
讚好:職員與服務和住宿狀況
Clean and quiet
Lyle
於 2024 年 4 月住了 1 晚
10/10 優異
Jessica Kree
家人同遊
2024年4月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to DFW. We had a late night flight followed by an early morning connection. We were able to have a great breakfast and ride the shuttle back to the airport.