「非常差!
首先:我是幫朋友訂房已付清全額已經打電話詢問過可否出示非本人證件了,此飯店電話是hotel.com的電話客服回覆我說「你已經付清了當然可以」,所以安心下定。
當天check in 卻說要我本人證件正本(不就還好我在附近)我們是從別的城鎮過來如果我沒到就無法入住了。 櫃檯態度也非常差!
過了一夜大家出去玩半夜要回飯店發現「房卡失效」完全無法開門!已經累的半死所有東西都在房裡卻進不去!此時打飯店電話完全沒人接(根本無人值班)只好睡車上(還好車鑰匙在身上),直到早上八班點半櫃檯有人了,卻只願意補償讓我們晚兩小時check out ! 這種掃興的事在旅途中真是非常糟。」
「非常差!
首先:我是幫朋友訂房已付清全額已經打電話詢問過可否出示非本人證件了,此飯店電話是hotel.com的電話客服回覆我說「你已經付清了當然可以」,所以安心下定。
當天check in 卻說要我本人證件正本(不就還好我在附近)我們是從別的城鎮過來如果我沒到就無法入住了。 櫃檯態度也非常差!
過了一夜大家出去玩半夜要回飯店發現「房卡失效」完全無法開門!已經累的半死所有東西都在房裡卻進不去!此時打飯店電話完全沒人接(根本無人值班)只好睡車上(還好車鑰匙在身上),直到早上八班點半櫃檯有人了,卻只願意補償讓我們晚兩小時check out ! 這種掃興的事在旅途中真是非常糟。」
Very nice and helpful staff. Clean and spacious.
The bathe and hand towel are very clean. Bed and all other facilities are comfortable. All bath gel , hand wash and shampoo are provided. You can ask from the reception when you want any other accessories. I have some problem for the connection of the wifi. The staffs are very pleasant and can solve the problem immediately. Therefore, the wifi is very good. There are free bottle of water and coke in the fridge. There is convenience store...
Very nice and helpful staff. Clean and spacious.
The bathe and hand towel are very clean. Bed and all other facilities are comfortable. All bath gel , hand wash and shampoo are provided. You can ask from the reception when you want any other accessories. I have some problem for the connection of the wifi. The staffs are very pleasant and can solve the problem immediately. Therefore, the wifi is very good. There are free bottle of water and coke in the fridge. There is convenience store...