When I went into the room they gave me, the beds were stripped but not made, the bathroom hadn’t been cleaned, towels hadn’t been changed, a dirty towel was on the counter, and no one was in sight. I went to the front desk to report this, the receptionist wasn’t able to give me a different room and instead went up to make the beds herself. If I had had any other option, I would have stayed elsewhere. The staff I saw were kind but overwhelmed because the place is clearly understaffed. Plus the pool was closed for maintenance the whole time.
Kara
2025 年 7 月入住 1 晚
2/10 糟糕
Jean
2025 年 7 月 29 日
不满意:住宿条件和设施,清洁度
We stayed one night and were very disappointed with cleanliness of the rooms. When checking in, the staff said they had people the quit earlier in the day. When we checked into the room, the bathroom was disgusting, hair on the floor, toothpaste on the faucet and I am not sure when the bathtub was cleaned last. We had to wait until 10:30 to get towels. We didn't shower due to the scum build up in the tub.
Jean
2025 年 7 月入住 1 晚
2/10 糟糕
CASANDRA,SAUK RAPIDS
与家人及幼儿出行
2025 年 7 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was misslead with ammenities including but not limited to: no pool availability, broken ice machine, no additinal towels, pillows nor blankets when asked 3 time. Door would not shut with out pushing/kicking it and room smelt so bad like marijuana and cigarettes, I had to use bathroom spray I had with in the room. TV had roughly 5-10 channels otherwise we had to puchase a sport channel. Continential breakfast was cold cereal and toast/mcmuffins as pancake machine was down. Addiotnally no yogert or breakfast bars even offered. I would NEVER stay nor recommention hotel!
CASANDRA
2025 年 7 月入住 1 晚
2/10 糟糕
Brian
与家人出行
2025 年 7 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had to call and wake up staff to check in, the far door didn’t open for me, the room was disgusting. The filters in the climate control were plugged, the room smelled moldy, all of the amenities for the room were crammed in the drawers of the dressor. I will not shower here and the toulet? was gross. I will probably be gone before checkout because I feel like I need to go somewhere else to shower and feel clean. There was also no ice in the ice machine.
Brian
2025 年 7 月入住 1 晚
6/10 一般
Lisa
与家人出行
2025 年 7 月 28 日
满意:员工和服务
不满意:服务设施,清洁度
Dirty shower curtain, dirty mirror in bathroom, not enough towels, dirty coffee maker. Poor pillows (flat) very overpriced for the condition of the rooms. Breakfast ended at 9am should be 10 am on the weekends. Staff overworked and underpaid. Question who and what type of people are running the place. Seems uneasy and unsafe.
Lisa
2025 年 7 月入住 1 晚
6/10 一般
Wesley
2025 年 7 月 27 日
不满意:住宿条件和设施
Pool was not working, check in was a mess. Staff were nice and room was good.
Wesley
2025 年 7 月入住 2 晚
10/10 超赞
jonathan
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Like it
jonathan
2025 年 7 月入住 2 晚
2/10 糟糕
Chelsea
商务旅客
2025 年 7 月 25 日
不满意:清洁度、服务设施、住宿条件和设施
Door was locked when I showed up and I rang the door bell 3 times and no one came….. it’s a long story but I didn’t feel it was a safe place to stay and I wasn’t sure if there were random homeless people running this place because they were sleeping in rooms and one didn’t know what he was doing! I checked in saw my room and promptly left.
Chelsea
2025 年 7 月入住 3 晚
2/10 糟糕
Tracie
2025 年 7 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施
I was charged for my room that I preoao room key.
Tracie
2025 年 7 月入住 2 晚
2/10 糟糕
Karla
2025 年 7 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施
There was garbage under the bed, the sheets were dirty and threadbare (went a store and bought sheets to put on the bed), the bathroom counter had not been cleaned, there was dust in every corner and a hole in the bathroom wall and no water in the pool. We reserved two rooms and only used one the first night due to changes in plans. We booked a different hotel for the second night. The assistant at the desk stated that an investor had purchased the hotel two years ago, cut staff and there is no budget for supplies and upkeep.
Karla
2025 年 7 月入住 2 晚
6/10 一般
Alan
与家人出行
2025 年 7 月 21 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The hotel was a bit rundown, and is very out dated. There was hair on the floor, counters and on the toilet... not sure it was cleaned. There was old coffee bags int the coffee maker, a crumbled up bed cover in the drawer., and a dirty tub mat I was a little disappointed in the overall condition of our room.
Alan
2025 年 7 月入住 2 晚
4/10 很差
Michelle
与配偶出行
2025 年 7 月 21 日
不满意:服务设施
We chose this property due to their reasonable pricing, pool and breakfast. We got no breakfast because the machines were broken, no pool or hot tub down due to maintenance and the room had a strange odor. To top it off the ice bucket had left over water in it and what looked like mold on the lid. Not impressed.
Michelle
2025 年 7 月入住 3 晚
2/10 糟糕
Jessica
与家人及幼儿出行
2025 年 7 月 21 日
不满意:服务设施
First of all we checked in and found out the pool was closed for maintenance. I was one of the reasons we stayed in this particular hotel. Maybe send out an email to let customers know the pool is going to be unavailable for certain dates. Then we found our two rooms both had the doors opened. One of the rooms had no toilet paper or Kleenex That evening I went to was my face to find out we had no washcloths in our room. It was after 10 and went to the front desk and asked to get some and the man said they were being washed and I could come back in 45 minutes to get some. Lastly the breakfast was terrible pancake machine was broken and nothing was restocked.
Jessica
2025 年 7 月入住 1 晚
6/10 一般
Nancy
与配偶出行
2025 年 7 月 20 日
不满意:服务设施
This is an old motel and could use a lot of updating. Some water leakage in the eating area that caused a musty smell. Our room was okay for the price. The two ladies that waited on me were very helpful and nice. Their continental breakfast was limited.
Nancy
2025 年 7 月入住 3 晚
2/10 糟糕
Kip
2025 年 7 月 20 日
不满意:住宿条件和设施,清洁度
Old and run down..... No upgrades ever. Would never recommend.
Kip
2025 年 7 月入住 1 晚
2/10 糟糕
David
商务旅客
2025 年 7 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
Booked a room with 2 double beds and ended up having to stay in a room with 1 King bed for 5 of us. Pool and hot tub didn’t work. Ice machine also didn’t work! Dirty rooms and the breakfast pancake maker didn’t work!
David
2025 年 7 月入住 1 晚
2/10 糟糕
Carmalita
2025 年 7 月 19 日
不满意:清洁度
This property should just be shut down. It was dirty
Carmalita
2025 年 7 月入住 2 晚
4/10 很差
Anthony,Hartford
2025 年 7 月 18 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Cold coffee no breakfast left at 730. Old pillows no real blanket. Mold in bathroom ceiling. Pool closed just run down. Have stayed several days other times. Just run down and crappy and staff is aware with no resolutions in sight
Anthony
2025 年 7 月入住 1 晚
2/10 糟糕
Vincent
与家人出行
2025 年 7 月 12 日
不满意:服务设施
First room refrigerator didn’t work second room, bathroom lights, showerhead hairdryer, and it was a little dirty as we got into the room
Vincent
2025 年 7 月入住 7 晚
6/10 一般
Rhonda
与家人出行
2025 年 7 月 11 日
不满意:服务设施
Convenience
Rhonda
2025 年 7 月入住 3 晚
2/10 糟糕
jane
与家人出行
2025 年 7 月 10 日
不满意:清洁度、服务设施、住宿条件和设施
The coffee pot in room was on and had a layer of burnt coffee in it. The shower had a glob of hair on the wall. The floor was in need of vacuuming. Gentleman at front desk said "thats alot of hair" when showed him the picture of the shower. No apology. Will not stay here again despite it being the most convenient place for us.
jane
2025 年 7 月入住 2 晚
6/10 一般
Joshua
2025 年 7 月 8 日
满意:员工和服务
不满意:清洁度
Front desk staff very nice. Bathroom wasn’t fully cleaned.
Joshua
2025 年 7 月入住 1 晚
6/10 一般
Wallace,Sun city west
2025 年 7 月 7 日
满意:住宿条件和设施
Wallace
2025 年 6 月入住 1 晚
8/10 还可以
Kathleen
与配偶出行
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
It was clean, quiet and staff friendly. Near to where we had to be so was convenient.