外觀

海洋旅館的評價

5 out of 5
海洋旅館
1540 Camino Del Mar, Del Mar, CA

評價

8.6

優異

10 分評分,優異;718 則評價中有 419 則" "
8 分評分,不錯;718 則評價中有 161 則" "
6 分評分,一般;718 則評價中有 76 則" "
4 分評分,欠佳;718 則評價中有 41 則" "
2 分評分,很差;718 則評價中有 21 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

SHUZHENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2017年1月11日的回應
Dear Shuzheng, Thank you for your review. I'm pleased to hear you enjoyed your recent stay with us at L'Auberge Del Mar. We look forward to welcoming you back soon. Warm Regards, Terry Buchholz General Manager

8/10 不錯

Jundan (Wenzhou)

讚好:整潔度、職員與服務和客房舒適度
值得短期入住
不错

8/10 不錯

Cynthia

讚好:整潔度和職員與服務
Nice property. Great location. Showing wear in many locations but overall a nice hotel.
於 2024 年 5 月住了 3 晚

6/10 一般

Matthew

親子同遊
讚好:整潔度
Older property, dressed up as new. Inflexible staff. Wife’s Bday, no one cared
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月13日的回應
Dear Matthew,Thank you for sharing your feedback. We apologize that your experience did not meet your expectations, especially on such a special occasion. We regret that our staff did not provide the flexibility and attention you deserved. We hope to have another opportunity to provide you with a more memorable and enjoyable stay in the future.Sincerely,The L'Auberge Del Mar Team

10/10 優異

Jeff

讚好:設施服務和住宿狀況
Excellent
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月1日的回應
Thank you for the feedback, Jeff! We are so happy that you enjoyed your time with us and we hope to welcome you back soon.

10/10 優異

Satinder

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay as always. The staff was amazing, the food was delicious and the views spectacular. Cant wait to return!
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年4月5日的回應
Dear Satinder,Thank you for sharing your wonderful experience with us. We are thrilled to hear that your stay was as delightful as always, highlighted by our amazing staff, delicious food, and spectacular views. Your eagerness to return is the highest compliment we could receive, and we can't wait to welcome you back for another memorable visit.

10/10 優異

Sonia

家人同遊
讚好:住宿狀況
This is our 2nd year in a row and I can wait to go back next year.
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年4月1日的回應
Thank you for the feedback, Sonia! We are delighted to hear that you have chosen to stay with us for the second year in a row and are already looking forward to your return next year. It is wonderful to know that our hotel has become a place you're excited to revisit. We can't wait to welcome you back for another memorable experience and thank you for your continued loyalty.

8/10 不錯

Alli and Win

讚好:整潔度、職員與服務和住宿狀況
Great location in Del Mar. solid 4 star. Elevator was broken which was a bit inconvenient. Bed was very comfortable. Staff very friendly.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月25日的回應
Dear Alli and Win,Thank you for sharing your feedback on your stay in Del Mar. We are pleased to hear that you enjoyed our great location and found our accommodations and service to be of a solid 4-star quality. We apologize for the inconvenience caused by the broken elevator and appreciate your understanding. It is wonderful to know that you found the bed very comfortable and our staff friendly. We look forward to welcoming you back for another pleasant stay.

10/10 優異

Linda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月13日的回應
Thank you for the feedback, Linda! We are so happy to hear that you enjoyed your time with us and we hope you can visit us again soon.

10/10 優異

Jackie (Fallbrook)

讚好:整潔度、職員與服務和住宿狀況
Great stay … daughters wedding absolutely stunning
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
Dear Jackie,We are thrilled to hear that your stay during your daughter's wedding was absolutely stunning. It is wonderful to know that everything went great and contributed to a memorable experience for such a special occasion. We hope the beauty and joy of the event will stay with you for years to come. Thank you for choosing us for this significant celebration. We look forward to welcoming you back for future memorable moments.

4/10 欠佳

Lauren

Room service was sparse. Over the top and beyond expensive. Food was creative in restaurants but almost never cooked right. Medium rare steak came out medium …..second time it came out medium decided not to send it back a third time lobster bisque came out cold sent it back. Most annoying thing was size of the bathroom is minuscule and the room service menu just was unacceptable. I would’ve liked a pot of coffee available or a pot of hot cocoa in the mornings .The coffee shop was almost always closed whether it was 10 in the morning or four in the afternoon. The valet service was superior. I had to ask five times where the ice machine was and finally called and she told me to go get it myself on the second or third floor. That was ridiculous. I would not come back. The prices are over the top and you’re not getting the value for the price. If you want the experience that’s fine but I’m not spending $5000 for four days for an experience where everything is priced four times what it should be.
於 2024 年 2 月住了 5 晚
Hotel Management 於 2024年2月21日的回應
Dear Lauren,We appreciate your feedback, though we are sorry to hear that your experience did not meet expectations, particularly with room service and dining. It is disappointing to learn that the food did not arrive as ordered and that the amenities, including the coffee shop's availability and the size of the bathroom, fell short of your needs. We take your comments seriously as we strive to improve our guest experience. We hope to have the opportunity to offer a more satisfying stay in the future.Sincerely,The L'Auberge Del Mar Team

8/10 不錯

Suresh

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚
Hotel Management 於 2024年1月30日的回應
Thank you for the feedback, Suresh! We are happy to hear you enjoyed your stay with us and we look forward to welcoming you back in the future.

6/10 一般

Jason

Tried room service three times, no one answered. Morning, afternoon and the evening. 😣
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年1月12日的回應
Dear Jason,We are truly sorry for the inconvenience caused by our room service not answering during your stay. This lapse in responsiveness is not reflective of our commitment to guest satisfaction, and we are taking immediate steps to ensure this does not recur. Your comfort and convenience are paramount to us, and we hope to have another opportunity to demonstrate our dedication to excellent service.

10/10 優異

Mike

讚好:整潔度、職員與服務和住宿狀況
A
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年1月8日的回應
Thank you for the feedback, Mike! We are happy to hear you enjoyed your stay and look forward to welcoming you back soon.

8/10 不錯

Saniya

於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年1月22日的回應
Thank you for the feedback, Saniya! We are so happy to hear that you enjoyed your stay with us and we hope we can welcome you back next time you are in San Diego.

8/10 不錯

Saniya

於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月19日的回應
Thank you for your feedback, Saniya! We are happy to hear you enjoyed your stay with us and we hope to welcome you back soon.

10/10 優異

MARSHALL

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月18日的回應
Thank you for the feedback, Marshall! We are glad you enjoyed your stay and hope to welcome you back soon.

4/10 欠佳

Jill

伴侶同遊
讚好:整潔度
不滿:住宿狀況
We were given the room right off the hotel's entrance/driveway. There is a lot of street noise, and no point to using the balcony. The air conditioning did not work, and we had to file a noise complaint due to the craziness of someone's kids upstairs. The restaurant was very nice for breakfast, and the property was quite nice. Just for that price point, I expected a little more.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年12月8日的回應
Dear Jill,We apologize for the challenges you faced during your stay, including the street noise, air conditioning issues, and disturbance from other guests. We are glad you enjoyed our restaurant and the property overall. Your feedback is important to us as we strive to improve our guest experience. We hope to welcome you back in the future for a more satisfying and enjoyable visit.Sincerely,The L'Auberge Del Mar Team

8/10 不錯

Alexander

讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 7 晚
Hotel Management 於 2023年12月6日的回應
Thank you for your feedback, Alexander! We are happy to hear you enjoyed your stay and hope we can welcome you back soon.

10/10 優異

Cory

於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年12月18日的回應
Thank you for taking the time to leave your feedback, Cory! We are thrilled to hear that you enjoyed your stay with us and hope we can welcome you back in the future.

4/10 欠佳

STEPHEN

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
Overpriced; rude & incompetent staff; room condition not on par with what was charged
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月10日的回應
Dear Stephen,We are truly sorry to hear about your recent experience at L'Auberge Del Mar. It is disheartening to learn that our service and room conditions did not meet your expectations, especially considering the value we strive to provide. We take your feedback seriously as it helps us identify areas for improvement. We hope to have the opportunity to regain your trust and provide you with the high standard of service we are known for.Sincerely,The L'Auberge Del Mar Team

10/10 優異

Geoffrey

讚好:整潔度
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年11月1日的回應
Thank you for your feedback, Geoffrey! We are thrilled to hear that you enjoyed your stay with us, and we hope to welcome you back again soon.

10/10 優異

Jennifer

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay!
於 2023 年 9 月住了 2 晚
Hotel Management 於 2023年10月2日的回應
Dear Jennifer,Thank you for your kind words! We are delighted to hear that you enjoyed your stay. Our team strives to provide an exceptional experience for our guests, and it is heartening to know we met your expectations. We look forward to welcoming you back in the future.

8/10 不錯

umesh

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Hotel Management 於 2023年9月27日的回應
Dear umesh,Thank you for your feedback. We are happy to hear you enjoyed your stay with us and we hope to welcome you back again soon for another peaceful stay.

10/10 優異

Laurie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic in every way. Magnificent
於 2023 年 8 月住了 7 晚
Hotel Management 於 2023年9月6日的回應
Dear Laurie,We are absolutely thrilled to hear that your experience was fantastic in every way. Your description of your stay as "magnificent" truly warms our hearts and affirms the efforts we put into ensuring each guest has an exceptional visit. Thank you for taking the time to share your glowing feedback. We look forward to the pleasure of welcoming you back for another magnificent experience.

10/10 優異

Sharon (Ladera Ranch)

於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年9月25日的回應
Thank you for your feedback, Sharon! We are so happy to hear that you enjoyed your stay and we look forward to welcoming you back in the future.

10/10 優異

Eric

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Hotel Management 於 2023年8月28日的回應
Dear Eric,We are thrilled to hear that you had an exceptional experience at L'Auberge Del Mar. Your satisfaction is our greatest reward, and we look forward to the opportunity to exceed your expectations again in the near future.

8/10 不錯

Lena (San Francisco)

於 2023 年 8 月住了 1 晚
Hotel Management 於 2023年9月11日的回應
Thank you for your review, Lena! We are happy you enjoyed your stay and hope to welcome you back in the future.

8/10 不錯

John

讚好:整潔度、職員與服務和住宿狀況
Great hotel.
於 2023 年 8 月住了 2 晚
Hotel Management 於 2023年8月18日的回應
Dear John,Thank you for your feedback! We are so glad you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 優異

Richard

於 2023 年 7 月住了 3 晚
Hotel Management 於 2023年9月5日的回應
Thank you for your feedback, Richard! It makes us so happy to hear that you enjoyed your stay. We hope we can welcome you back next time you visit San Diego.

10/10 優異

Sherry

於 2023 年 8 月住了 2 晚
Hotel Management 於 2023年9月5日的回應
Thank you for the feedback, Sherry! We are happy to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 優異

Herb

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very sceni
於 2023 年 8 月住了 1 晚
Hotel Management 於 2023年8月7日的回應
Dear Herb,Thank you for the review! We are happy that you enjoyed the views and local area that we are proud to call home. We hope you come back and visit us soon.

10/10 優異

Grace

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Valet men were hardworking and very efficient! Vibrant lobby/ bar scene. Always exciting. This review could’ve been over the top. However. We had drinks at the bar around 9:30pm in a sat night and the short bartending staff was overwhelmed and 2 mix drinks was a almost a 30 min wait. Although the manager comped the drinks. As a management of the hotel, you could’ve doubled your revenue in that 30 mins if properly staffed. Overall, it was a lovely hotel and stay.
於 2023 年 7 月住了 2 晚
L'Auberge Del Mar 於 2023年8月4日的回應
Thank you for sharing your experience. We are delighted to hear that you enjoyed our vibrant lobby and found our valet team to be hardworking. We apologize for the wait you experienced at the bar and appreciate your understanding. Your feedback is invaluable, and we will work towards improving staffing during peak times. We are thrilled that you had a lovely stay and look forward to welcoming you back soon.

10/10 優異

Kelly

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚
L'Auberge Del Mar 於 2023年7月31日的回應
Thank you for your feedback! We are so happy to hear that you enjoyed your visit. We are all looking forward to welcoming you back soon.

10/10 優異

Henry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property and remarkable service
於 2023 年 7 月住了 6 晚
Hotel Management 於 2023年7月26日的回應
Dear Henry,Thank you for your kind words. We are thrilled that you appreciated our property and found our service to be remarkable. It is always gratifying to know that we have been able to meet our guests' expectations. We look forward to welcoming you back to L'Auberge Del Mar for another enjoyable stay.

6/10 一般

Dimitri

讚好:整潔度
於 2023 年 7 月住了 2 晚
Hotel Management 於 2023年7月24日的回應
Dear Dimitri,Thank you for your feedback. We are sorry to hear that your stay did not meet all your expectations. Please reach out to us directly so we can better understand your experience with us, regain your trust, and welcome you back for another visit.

10/10 優異

Satinder

讚好:整潔度、職員與服務和住宿狀況
We thoroughly enjoyed our stay at L’auberge. The staff is very friendly and accommodating and the restaurant on site was delicious!!. My only negative comment is that the rooms are a little dated for a resort of this caliber. We plan to come back in the future!
於 2023 年 7 月住了 5 晚
Hotel Management 於 2023年7月21日的回應
Dear Satinder,We sincerely appreciate your kind words about your stay, our friendly staff, and the delicious food at our restaurant. We value your feedback regarding the decor of our rooms and want to assure you that we continuously strive to enhance our guests' experience. We take note of your comments as they will certainly assist in our ongoing efforts for improvement. We are delighted that you plan to return in the future, and we look forward to welcoming you back to L'Auberge Del Mar.

10/10 優異

Richard Denise

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful property and location. Excellent staff, delicious food, magnificent views.
於 2023 年 7 月住了 1 晚
Hotel Management 於 2023年7月17日的回應
Dear Richard,Thank you for your kind and appreciative words. We are thrilled to know that you enjoyed the beauty of our property, the excellence of our staff, the deliciousness of our food, and our magnificent views. Your compliments inspire us to continue delivering exceptional service and unforgettable experiences. We look forward to welcoming you back in the near future.

10/10 優異

Victoria

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
A fabulous location with warm hospitality. We will return.
於 2023 年 7 月住了 3 晚
Hotel Management 於 2023年7月14日的回應
Dear Victoria,Thank you so much for your review! We are so happy to hear that you enjoyed your stay with us and received the hospitality that we strive to offer. We hope you can come back and visit us soon.

8/10 不錯

Patricia

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Loved our experience. One note, hostess at restaurant was not that accommodating. Said restaurant was finished seating at 8:45, when it stated on site it closed at 9. we were a party of 2. Was not friendly or wanting to help. Had to ask a manager and they finally seated us.
於 2023 年 6 月住了 1 晚
Hotel Management 於 2023年7月12日的回應
Dear Patricia,Thank you for sharing your experience with us. We're glad to hear that you loved your overall stay at L'Auberge Del Mar. However, we sincerely apologize for the misunderstanding and inconvenience you experienced at our restaurant. We strive for complete guest satisfaction and clearly, we fell short of our goal in this instance. Rest assured, we'll address this issue with our team to prevent such an occurrence in the future. We appreciate your understanding and look forward to serving you better during your next visit.

6/10 一般

Edward

讚好:整潔度
於 2023 年 7 月住了 1 晚
Hotel Management 於 2023年7月12日的回應
Thank you for your feedback, Edward. We hope we can welcome you back in the future to provide you with a better experience.

10/10 優異

LeDonna

於 2023 年 7 月住了 3 晚
Hotel Management 於 2023年7月10日的回應
Thank you for your feedback, LeDonna! We are delighted to hear you enjoyed your stay and can not wait to welcome you back.

10/10 優異

Kira

讚好:整潔度、職員與服務和住宿狀況
Such a beautiful place in a great location.
Hotel Management 於 2023年7月10日的回應
Dear Kira,Thank you so much for your wonderful review. We are so happy to hear that you enjoyed your stay and were able to experience our prime location in Del Mar. We look forward to welcoming you back for another peaceful stay.

10/10 優異

Stephanie

家人同遊
讚好:住宿狀況
於 2023 年 7 月住了 4 晚
Hotel Management 於 2023年7月10日的回應
Thank you for your review, Stephanie! We are so glad that you had a great experience with us and we look forward to the next time you can visit us.

10/10 優異

Stavroula (Westford)

於 2023 年 7 月住了 1 晚
Hotel Management 於 2023年7月28日的回應
Thank you for your kind review, Stavroula! We are so pleased that you enjoyed your stay with us. We hope we can welcome you back for another enjoyable stay in the future!

8/10 不錯

Judy

Love the hotel and the staff at L'auberge are amazing! Enjoying our stay!
於 2023 年 7 月住了 1 晚
Hotel Management 於 2023年7月5日的回應
Dear Judy,It is fantastic to hear that you are enjoying your stay with us and finding our staff to be amazing. Your kind words mean a lot to us, and it is always our aim to ensure that our guests have the best possible experience. Thank you for taking the time to share your feedback, and we hope you continue to enjoy the remainder of your stay!

10/10 優異

Bela

家人同遊, 親子同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
I liked the resort, stuff, restaurant inside the resort Adelaida was amazing, pool area not to big but comfy, only thing was not so good a beach, there is beach but not private, but again 5-7minutes to walk , otherwise everything was amazing!
於 2023 年 7 月住了 1 晚
Hotel Management 於 2023年7月5日的回應
Dear Bela,Thank you for taking the time to review your stay. We're delighted that you enjoyed our resort, including our friendly staff and wonderful dining at Adelaida. We're also pleased that you found our pool area comfortable and convenient. Although we note your comment on the beach, we're glad it was just a short walk away for you. We appreciate your positive feedback and can't wait to welcome you back!

10/10 優異

Yumi

家人同遊
讚好:整潔度、職員與服務和住宿狀況
スタッフの方も親切でリゾートを楽しめます。周辺の素敵なレストランにも歩いて行ける距離でお気に入りのホテルです。ホテルの朝食も美味しくいただきました。以前のように屋外でいただきたかったです。
於 2023 年 6 月住了 1 晚
L'auberge Del Mal 於 2023年7月3日的回應
Thank you for the great review, Yumi! We hope to welcome you back in the near future for another relaxing stay.

10/10 優異

Geoffrey

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Hotel Management 於 2023年7月5日的回應
Thank you, Geoffrey! We truly appreciate your feedback and are so happy to hear that you enjoyed your stay. We look forward to the next time you can come visit us.

10/10 優異

Brooke

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
L'Auberge Del Mar is a wonderful getaway!! The staff was so welcoming & nice, which really set our babymoon off to a great start. The area is super walkable with a number of cute shops & restaurants. The hotel also has live music on weekends, which was a wonderful touch!
於 2023 年 6 月住了 2 晚
Hotel Management 於 2023年6月23日的回應
Dear Brooke,Your delightful review has made our day! We are thrilled to know that our welcoming staff helped to make your babymoon getaway so special. It is wonderful that you were able to explore and enjoy the walkable area, along with the local shops and restaurants. We are glad the weekend's live music added an extra sparkle to your stay. Thank you for your kind words, and we can not wait to welcome you back for more memorable experiences!