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关于德拉凡湖度假村的点评

3 out of 5
德拉凡湖度假村
1505 S Shore Dr, Delavan, WI

点评

8.8

超赞

10 分 - 超赞。178 条好评，共有 314 条点评" "
8 分 - 还可以。87 条好评，共有 314 条点评" "
6 分 - 一般。30 条好评，共有 314 条点评" "
4 分 - 很差。16 条好评，共有 314 条点评" "
2 分 - 糟糕。3 条好评，共有 314 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Eric

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The resort has been updated since I last went some years back. Our room (109) was updated with nice decor and very spacious. Really had a wonderful time.
2024 年 4 月入住 1 晚
Management 于 2024年04月30日 的回复
We are so happy that you had a great time with us at Delavan Lake Resort and were able to enjoy our new updates and renovations. We hope that you come to visit again soon!

10/10 超赞

Waldo，Glenview

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
2024 年 4 月入住 1 晚
Management 于 2024年04月30日 的回复
Thank you from the staff at Delavan Lake Resort!

2/10 糟糕

Vishnu

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
Really high priced and overrated for the service. They dont serve breakfast. They have complimentary coffee in the morning but that is not of good quality. They didnt do house cleaning during our stay after our first night. I tried to call for house cleaning but the phone in the room did not work. We went to the front desk at 9:30 AM, no one was there. The only good thing is the spacious room size.
2024 年 3 月入住 2 晚

10/10 超赞

Kristin

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. The two bedroom suite was a great size and loved having the kitchenette too. The resort looked recently remodeled too. Very nice, clean and modern looking. Great view of the lake too.
2024 年 3 月入住 3 晚
Management 于 2024年03月29日 的回复
We are delighted that you enjoyed your stay with us and that you appreciate all of the updates we continue to make for the comfort of all of our guests.

10/10 超赞

Diana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great resorts for family
2024 年 3 月入住 2 晚
Management 于 2024年03月18日 的回复
We are thrilled to hear that your family enjoyed your time with us! The staff here strives to make each guest stay memorable. We hope to see you again soon.

10/10 超赞

Bogdan

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
Management 于 2024年02月20日 的回复
We are delighted you had an amazing stay with us at Delavan Lake Resort! Thank you for continuing to choose us for your travel getaways.

8/10 还可以

Robert

与家人出行
满意：员工和服务，清洁度
Would stay again, maybe in season
Never found a remote for the tv in the living space. Pull out was in poor condition. The high back chair had broken spindles. Curtain rods were not properly installed. It was not straight. Great layout and views. Actual beds were comfortable. Pack and play was offered for baby. Pool and gameroom were nice. For the price, atleast a continental breakfast would've been nice.
2024 年 2 月入住 1 晚
Todd Griffin - General Manager 于 2024年02月5日 的回复
Thank you for the feedback, Robert. We will be quickly investigating these guest room items to ensure swift correction. While unfortunately we do not have a food outlet at our resort, there are a number of local destinations that I know would satisfy any breakfast craving. Make sure to let me know when you plan on coming back to the lake and allow me to share some of my favorites!

10/10 超赞

Hope，Milwaukee

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Chad Markovich - Executive Director of Operations 于 2024年02月5日 的回复
Thank you so much for the perfect score Hope! We will be sure to share this high five with our team today. See you soon!

10/10 超赞

Wilson

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Management 于 2024年01月30日 的回复
Thank you for your positive review. The staff at Delavan Lake Resort looks forward to hosting you again soon!

10/10 超赞

Christine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Spacious, clean, complete amenities, a lot of things to do.
2023 年 12 月入住 2 晚
Management 于 2024年01月26日 的回复
Thank you for a wonderful review. We are delighted you had an amazing stay with us at Delavan Lake Resort. Our entire team appreciates your kind words. We look forward to seeing you again!

10/10 超赞

Meghan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay! Room was really well updated, clean and comfortable! Perfect for our overnight stay
2024 年 1 月入住 1 晚
Management 于 2024年01月8日 的回复
Thank you for a wonderful review. We are delighted you had an amazing stay with us at Delavan Lake Resort. Our entire team appreciates your kind words. We look forward to seeing you again soon.

8/10 还可以

Gary

团体旅客
满意：服务设施
Clean and friendly
2023 年 12 月入住 1 晚
Management 于 2024年01月8日 的回复
Thank you for your positive feedback! The staff here strives to make each guest stay memorable. We hope you visit again soon.

10/10 超赞

Marissa

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Management 于 2023年12月29日 的回复
Thank you for a wonderful review. We are delighted you had an amazing stay with us at Delavan Lake Resort. Our entire team appreciates your kind words. We look forward to seeing you again.

10/10 超赞

June

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
Best place we have ever been. We will be back in the summer!
2023 年 10 月入住 1 晚
Management 于 2023年12月29日 的回复
Thank you for the kind words. We are thrilled to hear your group went extremely well with us. The staff here strives to make each guest stay memorable. We hope to see you again soon.

8/10 还可以

Diane，Sleepy Hollow

满意：住宿条件和设施
I wish they had a restaurant. Everything else was fantastic
2023 年 10 月入住 3 晚

4/10 很差

Stacey

与家人出行
满意：员工和服务
不满意：清洁度
Upon arrival we noticed the garage had never been taken out from the previous guests. The ceiling tiles were old and had water stains. The vent on the ceiling had dirt all around it. The worst was the filthy carpeting. I was told they would come and get the garbage right away but they never did. I finally had to go to the front desk as the batteries in the tv remote did not work. The manager was at the desk. He was very friendly and explained that he wanted to ensure we woukd have a good stay. He then offered to upgrade us to a larger suite and reduce the price of our stay. Im not sure how the reduction of price works when paying through Travelocity though. The larger suite was bettee than the first but the carpet was still beyond acceptable. The rooms are outdated and lacking in simple maintenance. The resort has so much potential if they invested the updates needed and cleaned appropriately.
2023 年 10 月入住 1 晚

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We love this place! Amazing, quiet, comfortable and great views.
2023 年 10 月入住 2 晚

10/10 超赞

Denise

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Celeste

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

6/10 一般

Heather

满意：清洁度
不满意：员工和服务
The hotel receptionist was not approachable and rude at check in and especially when we checked out. The game rooms pool table had plastic eggs stuck in the pockets making it inoperable. We informed the rude hotel receptionist and her comment was its service is outsourced. No darts to play darts as well. Every floors vending machine was out of order. The hotel receptionists coment was you need to use cash. We tried that several times with no results. Her next comment was the machines are outsourced. Very unprofessional. On a good note, the room was nice and spacious with a side view of the lake. Overall rating 7.
2023 年 9 月入住 2 晚

10/10 超赞

Anette

Very nice
2023 年 9 月入住 2 晚

10/10 超赞

Monica

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The sunset view off the lake was spectacular!! The pool, property, unit and exterior was clean. I would definitely return!
2023 年 9 月入住 1 晚

8/10 还可以

Ruth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Suites 301 was top notch , suite 303 had a door lock problem , the door wouldn’t latch . Suites 301 and 303 were decorated perfectly, had toaster oven and grill which were perfect . Suite 327 was mediocre looking , the recliner was broken , no remote for the upstairs TV .
2023 年 9 月入住 2 晚

8/10 还可以

Nicole

与家人出行
不满意：员工和服务
Jets did not work in hot tub, staff had minimal to no customer service skills… but room itself was clean & quiet.
2023 年 9 月入住 2 晚

10/10 超赞

Deanna

2023 年 9 月入住 1 晚

10/10 超赞

Lucas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I am completely in love with this place!! Our condo was beautiful and it exceeded my expectations! I even went on to book another weekend here. I would recommend this property, hands down! A definite 5⭐️ resort!

10/10 超赞

Mark

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Impressed!
Gorgeous view of Lake Delavan. Two big pools one outside and one inside which were heated. Place is spotless and well taken care of.
2023 年 9 月入住 1 晚

10/10 超赞

Robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay as usual!
2023 年 9 月入住 3 晚

10/10 超赞

Caren

2023 年 9 月入住 2 晚

10/10 超赞

Gary

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

8/10 还可以

Karen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hot tub was broke
2023 年 8 月入住 2 晚

4/10 很差

Kerry

与家人出行
满意：客房舒适度，住宿条件和设施
不满意：员工和服务
2023 年 8 月入住 1 晚

10/10 超赞

IlANA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚

10/10 超赞

Laura

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice condo style room. Right on the Lake
2023 年 7 月入住 1 晚

10/10 超赞

Grigoriy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 3 晚

10/10 超赞

Marilyn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved staying at Delavan Lake Resort. The rooms were very spacious and the view was amazing. I willl definately be back.
2023 年 7 月入住 3 晚

10/10 超赞

Robert，Saint Charles

2023 年 7 月入住 2 晚

10/10 超赞

Terry，Antioch

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
A hidden gem. All what Wisconsin offer’s only closer.
2023 年 7 月入住 2 晚

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful lake views and friendly staff.
2023 年 7 月入住 2 晚

10/10 超赞

Allen

满意：清洁度、员工和服务、住宿条件和设施
We have stayed at this property before and didnt like the room much but we decided to give it another try and this room is gorgeous, very clean and have all the kitchen supplies we need
2023 年 7 月入住 1 晚

8/10 还可以

Marilyn

与配偶出行
满意：住宿条件和设施，员工和服务
the pool sounded like someone was running back and forth in the unit above us. this was all day and night.
2023 年 7 月入住 3 晚

8/10 还可以

Lori

与家人出行
满意：住宿条件和设施，员工和服务
It was very clean and staff was great! The only downside was our room was very dated, things were broken, bathroom towel rack was half out of wall, laminate tiles in kitchen were very dirty and need replacing. For the price, it was a little more expensive for what you got, if our room was updated, the price would’ve been fine
2023 年 7 月入住 2 晚

8/10 还可以

Kelly

与家人出行
满意：客房舒适度，清洁度
Cute resort but needs TLC
We overall loved the layout and space of the resort. Both pools were well maintained and we were happy the arcade was decent although pool table remained jammed with our coins. The location is close to Williams bay beach and Lake Geneva. It was nice to return to a quiet and quaint place after hustle n bustle. The kitchen and bathrooms were very clean. We were unhappy with the condition of the main sofa. Visible dirt/stains were there as well on the ancient carpet. We must've gotten an outdated room as we saw other units with gleaming hardwood floors and updated fixtures. Room 327 needs updates if the resort wishes to get consident good reviews. New sofa and flooring in main area is a must. I also would recommend more knives (3) and leaving guests a sponge/broom to tidy up. These improvements would make this place really shine.
2023 年 7 月入住 2 晚

8/10 还可以

Jeff

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚

10/10 超赞

Robert

与配偶出行
Everything was great. Only issue was w the TV in the room. It was very confusing to navigate.
2023 年 7 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 4 晚

10/10 超赞

Tonya M

2023 年 6 月入住 4 晚

10/10 超赞

Ashley

2023 年 6 月入住 3 晚

10/10 超赞

Jennifer

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

10/10 超赞

Mary

满意：清洁度、员工和服务、住宿条件和设施
Our first trip here for a family reunion - met all our expectations!
2023 年 6 月入住 1 晚