The bed sheets were not clean. When I slept in the bed soon after I checked in the hotel, my whole body became itchy. The itchiness stopped only after I requested change of the bed sheets.
My suitcase number lock was found broken and the key lock found open on the next evening when I returned to the hotel room!!
When I reported the case to the hotel staff, I did not get the impression that they cared about the incident. The attitude of the secuity head was terrible - he yelled over the phone on my first follow up of the investigation results. I insisted in getting more sensible investigation results. At the end, he only showed me a computer printout with the number of times and timing of their staff entering my room which made me more frustrated - the report showed many different staff entered into my room during one day not at my requests (excluding the one tidied up my room)?? They insisted their staff were trustworthy???
In no way, this is a 5 stars hotel!
jennifer
4/10 欠佳
Haryash
商務旅客
2024年6月6日
不滿:設施服務
Very bad services give me very dirty bad take one hour to change the room
Haryash
於 2024 年 6 月住了 1 晚
10/10 優異
Alan
2024年5月19日
Alan
於 2024 年 5 月住了 1 晚
10/10 優異
Dominique
2024年5月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was ther 2 times: 11 to 13 april and 16 to 17 april. I have enjoyed my stay.
I recommand this hotel
Dominique
於 2024 年 4 月住了 2 晚
2/10 很差
Bhavesh
2024年5月2日
Bhavesh
於 2024 年 5 月住了 1 晚
10/10 優異
Ajit
2024年5月1日
Ajit
於 2024 年 4 月住了 3 晚
10/10 優異
Ajit
2024年4月27日
讚好:整潔度、職員與服務和住宿狀況
Excellent experience
Ajit
於 2024 年 4 月住了 2 晚
8/10 不錯
ramakrishna
商務旅客
2024年4月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location. Patra restaurant in the hotel is an excellent choice. Clean hotel and close to everything