室外泳池;泳池傘、躺椅

新德里瑪玉爾豪爾諾伊達皇冠假日酒店 - IHG 酒店的評價

5 out of 5
新德里瑪玉爾豪爾諾伊達皇冠假日酒店 - IHG 酒店
13B Mayur Vihar, District Centre, New Delhi, Delhi N.C.R

評價

8.6

優異

10 分評分,優異;191 則評價中有 104 則" "
8 分評分,不錯;191 則評價中有 54 則" "
6 分評分,一般;191 則評價中有 13 則" "
4 分評分,欠佳;191 則評價中有 13 則" "
2 分評分,很差;191 則評價中有 7 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Kung Chieh

於 2023 年 11 月住了 1 晚
Pankaj Gupta 於 2023年11月23日的回應
Dear Kung Chieh,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Once again, Thank you for choosing Crowne Plaza Mayur. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Sincerely,Pankaj GuptaGeneral Manager

10/10 優異

CHI HSUAN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 7 晚
General Manager 於 2020年2月19日的回應
Dear Guest, Greetings! We would like to extend our sincere thanks for rating our hotel and we believe that the services were up to your satisfaction. We are looking forward to welcome you once again. Warm Regards, Nivedita Avasthi General Manager

8/10 不錯

Jason

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
室內舒服的飯店
飯店的設施(游泳池、健身房)、服務都很好,尤其是床非常舒服。但是外頭的環境就是一貫的印度風格,很臭很髒,距離大型的Mall有一點距離。不知道是不是早餐還是有點問題,前兩天沒吃早餐都沒拉肚子,最後一天吃過早餐後,不到中午就開始拉肚子,因此有點懷疑是早餐的問題。
於 2018 年 9 月住了 3 晚
General Manager 於 2019年11月26日的回應
Dear Guest, Greetings from Crowne Plaza New Delhi Mayur Vihar Noida It was wonderful to have you stay at our hotel and it has always been our endeavour to offer a memorable experience to all our guests. I am extremely concerned to note the inconvenience caused to you at the hotel. We’re normally known for our exceptional attention to detail, and we regret that we missed it this time. I, on behalf of the entire team at Crowne Plaza I apologize for the disappointment and inconvenience this caused you. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Warm Regards Nivedita Avasthi General Manager

10/10 優異

Yu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚
General Manager 於 2019年11月26日的回應
Dear Guest, Greetings! We would like to extend our sincere thanks for sharing your kind feedback and we believe that the services were up to your satisfaction. We are looking forward to welcome you once again. Warm Regards, Nivedita Avasthi General Manager

8/10 不錯

Jagger

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚
General Manager 於 2019年11月26日的回應
Dear Guest, Greetings! We would like to extend our sincere thanks for sharing your kind feedback and we believe that the services were up to your satisfaction. We are looking forward to welcome you once again. Warm Regards, Nivedita Avasthi General Manager

8/10 不錯

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
在印度來說算好的 , 不要拿歐洲國家來做比較
於 2017 年 6 月住了 7 晚
General Manager 於 2019年11月26日的回應
Dear Guest, Greetings! We would like to extend our sincere thanks for sharing your kind feedback and we believe that the services were up to your satisfaction. We are looking forward to welcome you once again. Warm Regards, Nivedita Avasthi General Manager

8/10 不錯

Tiffany (Wong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
餐廳食物良好,員工禮貌體貼親切
員工的細心是會記得你的需要,我曾提及想吃的菜色,第一天沒有點,第二天再去時,員工問及是否要我上次想吃的那道菜,很窩心。
General Manager 於 2019年11月2日的回應
Dear Guest, Greetings! We would like to extend our sincere thanks for rating our hotel and we believe that the services were up to your satisfaction. We are looking forward to welcome you once again. Warm Regards, Nivedita Avasthi General Manager

8/10 不錯

Sheng Hsien (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Very clean
Holiday Inn Mayur Vihar 於 2016年1月30日的回應
Dear Sheng Greetings from Crowne Plaza Hotel Mayur Vihar Noida ! We are delighted to receive your wonderful comments with regards to cleanliness at our hotel during your recent stay with us. Your positive feedback is a source of great motivation for the team. I and my team, look forward to welcoming you back to our Hotel, in the not too distant future Warm Regards, Vikas Oswal General Manager

8/10 不錯

Shivam

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Pankaj Gupta 於 2024年5月7日的回應
Dear Shivam,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur Vihar. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaGeneral Manager

10/10 優異

Hardeep

於 2024 年 4 月住了 1 晚
Pankaj Gupta 於 2024年5月7日的回應
Dear Hardeep,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur Vihar. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaGeneral Manager

2/10 很差

Rajesh

於 2024 年 3 月住了 1 晚
Pankaj Gupta 於 2024年4月1日的回應
Dear Rajesh,Greetings!Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Warm Regards,Pankaj GuptaGeneral Manager

10/10 優異

dai

讚好:整潔度、職員與服務和住宿狀況
空港からの迎車を事前予約したが、ホテルから受諾.確約の連絡が当日までなかったのだけ残念。それ以外の現地サービスは大変満足、英語もわかりやすい。郊外なので静か、食事はとても美味しい、バスタブもあったので夜ゆっくり。喫煙室あり、マッチ提供あり。
於 2024 年 2 月住了 2 晚
Pankaj Gupta 於 2024年2月27日的回應
Dear Dai,Thank you for choosing Crowne Plaza Mayur Vihar and taking the time to share your valuable feedback. We appreciate your input, and we're delighted to hear that you were generally satisfied with our services.We apologize for any inconvenience regarding the shuttle confirmation and understand the importance of timely communication. Rest assured, we are addressing this to ensure a smoother experience for our future guests.It's wonderful to know that you enjoyed our local services and found our English-speaking staff accommodating. We take pride in providing a peaceful suburban atmosphere, and we're thrilled that you found our food delicious and the amenities, such as the bathtub, conducive to relaxation.Your mention of the smoking room and complimentary matches is duly noted, and we're pleased that it added to your comfort during your stay.We look forward to welcoming you back in the future and assure you of our commitment to continuous improvement.Warm regards,Pankaj GuptaGeneral Manager

10/10 優異

Taro

多人同遊
讚好:職員與服務和住宿狀況
食事も美味しくスタッフも親切 お風呂のお湯の温度がもう少し熱くなったな嬉しい。 郊外に位置しているので歩いて中心地散歩は出来ないが駅も近くだし、Uber、タクシー、リキシャでもお安く動けるので立地はそんなに気にならない。
於 2024 年 2 月住了 2 晚
Pankaj Gupta 於 2024年2月26日的回應
Dear Taro,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaGeneral Manager

10/10 優異

Anand

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable stay, good food. Friendly staff
於 2024 年 2 月住了 2 晚
Pankaj Gupta 於 2024年2月18日的回應
Dear Guest,Greetings from Crowne Plaza Mayur Vihar Noida!Thank you for your feedback. We are glad that you enjoyed your experience with us. It is something our team members take great pride in. We look forward to welcoming you back.Best regards,Pankaj GuptaGeneral Manager

10/10 優異

Sumitra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We did not explore the surroundings of the hotel,
於 2024 年 2 月住了 5 晚
Pankaj Gupta 於 2024年2月12日的回應
Dear Sumitra,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaGeneral Manager

8/10 不錯

Zhibin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room and service are great. Surrounding area is poor.
於 2024 年 1 月住了 3 晚
Pankaj Gupta 於 2024年2月1日的回應
Dear Zhibin,Thank you for taking the time to share your feedback on your recent stay at Crowne Plaza Mayur Vihar. We are delighted to hear that you found our rooms and service to be great. Your kind words inspire and motivate our team to continue delivering exceptional experiences.We also appreciate your honest observation about the surrounding area. We understand that the external environment plays a role in our guests' overall experience, and your feedback is valuable in our ongoing efforts to enhance our offerings.Please rest assured that we continuously strive to improve and create a more harmonious experience for our guests. Your insights are instrumental in this process.Thank you once again for choosing Crowne Plaza Mayur Vihar. We look forward to the pleasure of welcoming you back and exceeding your expectations in the future.Warm Regards,Pankaj GuptaGeneral Manager

10/10 優異

MARTYN

於 2023 年 12 月住了 4 晚
Pankaj Gupta 於 2024年1月10日的回應
Dear MARTYN,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaGeneral Manager

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Pankaj Gupta 於 2023年12月22日的回應
Dear John,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaGeneral Manager

8/10 不錯

Ajay (Alpharetta)

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was wonderful experience we enjoyed the courtesy from staff and the cooks it’s like coming home
於 2023 年 12 月住了 2 晚
Pankaj Gupta 於 2023年12月15日的回應
Dear Ajay, Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Once again, Thank you for choosing Crowne Plaza Mayur. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaGeneral Manager

4/10 欠佳

真實旅客

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Expected better courtesy
Horrible Experience with in-room dining.
於 2023 年 11 月住了 1 晚
Pankaj Gupta 於 2023年11月21日的回應
Dear Guest Greetings!Thank you for taking the time to share your feedback and for choosing Crowne Plaza Mayur Vihar for your recent stay. We appreciate your rating, although we're disappointed to see that your experience fell short of your expectations. We would have loved to hear more about your stay to better understand your concerns and work towards improvements. Your comfort and satisfaction are our top priorities, and your feedback plays a crucial role in helping us enhance our services. We would be grateful if you could share more details about your stay, as it would assist us in addressing any specific issues you may have encountered. Once again, thank you for staying with us, and we hope to have the opportunity to welcome you back and provide you with an exceptional experience in the future. Please feel free to contact our Room Division Manager on +918860605550 if there's anything we can do to make your next stay more enjoyable. Sincerely,Pankaj GuptaGeneral Manager

10/10 優異

Siomara

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Pankaj Gupta 於 2023年11月9日的回應
Dear SiomaraGreetings!Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Pankaj GuptaGeneral Manager

6/10 一般

JOEMAR

多人同遊
讚好:職員與服務
不滿:整潔度
Used condom under the bed
Prior to my arrival, I tried to get ahold of them to arrange for an airport pick up. I sent them a message through hotels.com but there was no response until probably a day prior to my arrival. I even tried calling them,using my own data just to reach their office but phone just kept on ringing. I was so upset , I sent them multiple messages about my frustration. They got back to me but even the day of my departure , they said “ they are still trying to make arrangement or still finding a car to pick me up “ at the airport . I was actually surprised because this is not a 2 or 3 star hotel. For them, to have issues in finding a car to pick me up at the airport seems unlikely. So, I finally arrived and gave us our room. I found it odd that despite the bed appeared made and seems clean, the carpet looked dirty. We just ignored it because we were tired from our flight everything was fine until my AirPod fell under the bed and I blind swiped it and as I pulled it towards me, I accidentally grabbed a condom as well and it was used! I told the manager about it! I took a picture of it and showed it to them . I’m not going to post the image here to save everyone’s sight of this grossness. They immediately changed our room and gave us free dinner at the restaurant. The damage is already done though . I mean , I would not dampen my whole review at this hotel with 1 or 2 incidents. The staff has been amazing and helpful inspite of. Shreya, the manager tried her best 2 accommodate us
於 2023 年 10 月住了 3 晚
Pankaj Gupta 於 2023年11月9日的回應
Dear JOEMARGreetings!Thank you for taking the time to share your detailed feedback regarding your recent stay at Crowne Plaza Mayur Vihar. We truly appreciate your input, as it helps us continually improve our services.We would like to sincerely apologize for the inconvenience you experienced with the airport pickup arrangements and the condition of your initial room. Rest assured, we have reviewed the issues you raised with our team, and steps are being taken to ensure such incidents do not recur in the future. Our primary goal is to provide a seamless and pleasant experience for all our guests, and we fell short in this instance.We are pleased to hear that our staff, especially Shreya, made efforts to accommodate you and address your concerns. Their dedication to providing exceptional service is a point of pride for us.We hope you'll consider giving us another opportunity to serve you and showcase the true standards of Crowne Plaza Mayur Vihar. Your feedback is invaluable in helping us improve, and we are committed to making your future stay with us a much more enjoyable one.Once again, thank you for choosing our hotel, and we look forward to welcoming you back.Sincerely,Pankaj GuptaGeneral Manager

2/10 很差

Vivek

於 2023 年 10 月住了 1 晚
Pankaj Gupta 於 2023年11月9日的回應
Dear VivekGreetings!Thank you for taking the time to share your feedback and for choosing Crowne Plaza Mayur Vihar for your recent stay.We appreciate your rating, although we're disappointed to see that your experience fell short of your expectations. We would have loved to hear more about your stay to better understand your concerns and work towards improvements.Your comfort and satisfaction are our top priorities, and your feedback plays a crucial role in helping us enhance our services. We would be grateful if you could share more details about your stay, as it would assist us in addressing any specific issues you may have encountered.Once again, thank you for staying with us, and we hope to have the opportunity to welcome you back and provide you with an exceptional experience in the future. Please feel free to contact our Room Division Manager on +918860605550 if there's anything we can do to make your next stay more enjoyable.Sincerely,Pankaj GuptaGeneral Manager

4/10 欠佳

Seulgi

商務旅客
讚好:整潔度、職員與服務和住宿狀況
주변 환경으로 인해 방을 나가면 냄새가 너무 심하게납니다
於 2023 年 10 月住了 3 晚
Pankaj Gupta 於 2023年11月9日的回應
Dear SeulgiGreetings!Thank you for taking the time to share your feedback regarding your recent stay at Crowne Plaza Mayur Vihar. We truly appreciate your input, as it helps us continually improve our services.We're delighted to hear that you chose our hotel for your stay, and we regret any inconvenience caused by the surrounding environment. Your comfort and satisfaction are of utmost importance to us, and we take your comments seriously.Rest assured, we have taken note of your concerns regarding the strong smell outside the room. Our team is actively addressing this issue to ensure a more pleasant and comfortable experience for all our guests. Your feedback is invaluable in helping us make the necessary improvements.Once again, thank you for choosing Crowne Plaza Mayur Vihar, and we hope you'll give us another opportunity to provide you with an even better experience during your next visit. Please feel free to reach out to me personally if there's anything more we can do to make your stay exceptional.Sincerely,Pankaj GuptaGeneral Manager

10/10 優異

Yamuna

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
Overall had an excellent stay. The location is amazing. Close to a lot of landmarks. Service is outstanding with very helpful and attentive personal. We enjoyed the pool area and the spa. Just a suggestion to keep the pool area open longer than 10pm. It is a great place to unwind at the end of the day so would be great if it could be open till late.
於 2023 年 9 月住了 4 晚
Pankaj Gupta 於 2023年10月6日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the more special.It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

8/10 不錯

Haryash

於 2023 年 9 月住了 1 晚
Pankaj Gupta 於 2023年9月20日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all special. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

8/10 不錯

Ganesh

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 7 晚
Pankaj Gupta 於 2023年9月15日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all special. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

JUNGWOO

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 6 晚
Pankaj Gupta 於 2023年9月15日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all special. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

Eliezer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Pankaj Gupta 於 2023年9月15日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all special. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

Gobinath

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Service was very good!
於 2023 年 7 月住了 3 晚
Pankaj Gupta 於 2023年7月20日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all special. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

Philip

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Worth the trip
The staff could not be more polite and professional The breakfast each day was perfect Staff are ultra friendly and easy to talk to The fitness center is top notch Outside patio is nice too The pool area is well prepared Location is great Rooms are clean Great sofa area in the rooms
於 2023 年 5 月住了 8 晚
Pankaj Gupta 於 2023年7月20日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all special. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

Rastislav

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Pankaj Gupta 於 2023年7月20日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all special. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

graham

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All sraff were very freindly. The staff in the restuarant at all times were exeptional and very attentive and explained about different indian dishes and even brought thjngs to our table to taste.
於 2023 年 5 月住了 4 晚

10/10 優異

Minjun

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Every worker in the hotel welcome me and helped me a lot so that makes me feel they have high-quality mind of service.
於 2023 年 5 月住了 3 晚

10/10 優異

Vivek

於 2023 年 5 月住了 1 晚

8/10 不錯

vipul

商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 11 晚

10/10 優異

Nitasha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sehr gutes Hotel. Freundliches Personal, beste Service. Alles war top. Empfehlenswert
於 2023 年 4 月住了 2 晚
Pankaj Gupta 於 2023年4月13日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

4/10 欠佳

Jaswinder

家人同遊, 商務旅客
不滿:職員與服務
於 2023 年 4 月住了 2 晚
Pankaj Gupta 於 2023年4月10日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar Noida It was wonderful to have you stay at our hotel and it has always been our endeavour to offer a memorable experience to all our guests. I am extremely concerned to note the inconvenience caused to you at the hotel. We’re normally known for our exceptional attention to detail, and we regret that we missed it this time. I, on behalf of the entire team at Crowne Plaza I apologize for the disappointment and inconvenience this caused you. Also, please note that our team would like to connect with you in order to get further details on your feedback so that we can work onto it and resolve it your expectations. Kindly share your contact details with us or else you can contact our Front Office Manager at 918860605550. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Warm Regards Pankaj Gupta General Manager

10/10 優異

Mariana

於 2023 年 3 月住了 1 晚
Pankaj 於 2023年4月10日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

Sahil

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Service
Excellent
於 2023 年 2 月住了 1 晚
Pankaj Gupta 於 2023年3月7日的回應
Dear Sahil,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

8/10 不錯

JAEHACK

於 2023 年 2 月住了 1 晚
Pankaj Gupta 於 2023年3月7日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

Craig

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel with very comfortable rooms, beautifully decorated and excellent service. Totally recommended.
於 2023 年 1 月住了 4 晚
Pankaj Gupta 於 2023年1月30日的回應
Dear Craig,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

8/10 不錯

Vladimir

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice if not going out. in breakfast will be nice if they telling about extra charge for stuff before bring to the table
於 2023 年 1 月住了 8 晚
Pankaj Gupta 於 2023年1月27日的回應
Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

Anand

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable stay of 10 days with family, including elderly parents. Everyone was well taken care of. Warm hospitality and personalized attention by all staff members was the highlight of our stay.
With the caring staff at breakfast buffet
Very sweet gesture by the staff at Infinity restaurant
於 2023 年 1 月住了 10 晚
Pankaj Gupta 於 2023年1月27日的回應
Dear Anand,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

8/10 不錯

Nidhi

10/10 優異

Kelli

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
Pankaj Gupta 於 2023年1月2日的回應
Dear Kelli,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

8/10 不錯

Viren

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Food variety
Pankaj Gupta 於 2022年12月30日的回應
Dear Viren,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

Abdul Khalil

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I am repeating same hotel I like and I happy
Friendly help full and good guide nice and keep it up
於 2022 年 10 月住了 3 晚
Pankaj Gupta 於 2022年11月3日的回應
Dear Abdul,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

10/10 優異

Pablo

讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was cleand and had a desk. The staff is friendly.
於 2022 年 10 月住了 2 晚
Pankaj Gupta 於 2022年10月25日的回應
Dear Pablo,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager

6/10 一般

Benjamin

商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Loud pool party
This is a clean and reasonably-priced hotel. Everything is slightly above average. Not amazing. But, above average. The service, the food, the rooms, etc. A 7.0 or 7.5 out of 10. My one (significant) complaint is that a loud party was planned on the pool deck with gigantic speakers less than 30m away, and pointed directly at the building. I called at 10pm and was informed that the party would last until midnight. To their credit, they significantly turned down the volume around 10:30 p.m. after I (and presumably every other guest) called to complain. Still, the experience leaves me wondering if the management is prioritizing profits over common sense. In what world is it ok to blast speakers outside of a hotel until midnight? Are they making bad decisions elsewhere? I had food poisoning at one point during my trip. I have no way of knowing whether it was from the hotel food or from something I ate off-site. The pool party debacle makes me wonder if other shortcuts are being taken behind the scenes.
於 2022 年 10 月住了 1 晚
Pankaj Gupta 於 2022年10月20日的回應
Dear Benjamin,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaIt was wonderful to have you stay at our hotel and it has always been our endeavour to offer a memorable experience to all our guests. I am extremely concerned to note the inconvenience caused to you at the hotel. We’re normally known for our exceptional attention to detail, and we regret that we missed it this time. I, on behalf of the entire team at Crowne Plaza I apologize for the disappointment and inconvenience this caused you. Also please note that all your concerns have been taken up with senior leadership team. Would request you to please take this case in isolation. Rest assured all your issues will be looked into. We value your comments and welcome the opportunity to serve you again.Warm RegardsPankaj GuptaGeneral Manager