住宿正面

拱形酒店的評價

3.5 out of 5
拱形酒店
A-74, Road No. 4, Near IGI Airport, Mahipalpur, New Delhi

評價

7.4

不錯

10 分評分,優異;32 則評價中有 9 則" "
8 分評分,不錯;32 則評價中有 9 則" "
6 分評分,一般;32 則評價中有 10 則" "
4 分評分,欠佳;32 則評價中有 3 則" "
2 分評分,很差;32 則評價中有 1 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

7.4/10 

設施服務

7.4/10 

住宿狀況

6.4/10 

環保程度

評價

8/10 不錯

Sanjesh

讚好:整潔度、職員與服務和住宿狀況
Good location near airport and hotel transportation
於 2024 年 4 月住了 1 晚

10/10 優異

Neeraj

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Value for money, nice ,clean and comfortable. Very friendly staff.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Karan

於 2023 年 11 月住了 1 晚
Anoop Modi 於 2023年11月23日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young, dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Hotel Arch (Team)

6/10 一般

Sigvald A.

於 2023 年 10 月住了 1 晚
Anoop Modi 於 2023年11月4日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young, dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Hotel Arch (Team)

10/10 優異

Sunny

於 2023 年 9 月住了 2 晚
Anoop Modi 於 2023年10月16日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young, dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Hotel Arch (Team)

6/10 一般

Rajaram

商務旅客
讚好:職員與服務和住宿狀況
door handle not working; Poor accessibility;
於 2023 年 8 月住了 1 晚
Hotel Manager 於 2023年8月29日的回應
Dear Guest, Thank You for Dear taking out the time to write us . It is with the utmost regret we note that you did not have a satisfactory experience here at the hotel and we could not meet your expectations on multiple levels. We sincerely apologize for this. We would like to discuss further on the same and make amends for what will hopefully be a future visit. We have take a quick action to take care of on your genuine reviews, now we have appointed a team of professional which guaranteed you a delicious food. Please be kind enough to make contact on We would request you to treat this incident in isolation and we hope that you will give us another chance to treat you to the superior hospitality that Hotel Arch, New Delhi is so well known for. Warm Regards, (Hotel Arch, Delhi)

10/10 優異

NACHIMUTHU

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good
於 2023 年 6 月住了 1 晚
Anoop Modi 於 2023年6月12日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young, dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Hotel Arch (Team)

8/10 不錯

Aditi

於 2022 年 12 月住了 2 晚
Anoop Modi 於 2022年12月16日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Team Hotel Arch

10/10 優異

Pimpan

於 2022 年 11 月住了 2 晚

10/10 優異

Megha

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location..close to airport..clean and properly sanitized
於 2021 年 10 月住了 2 晚
Anoop Kumar 於 2021年10月25日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Team Hotel Arch

10/10 優異

Gopi Krishna

於 2021 年 10 月住了 2 晚
Sunil 於 2021年10月9日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Team Hotel Arch

6/10 一般

Sakthikumar

於 2021 年 7 月住了 1 晚
Anoop Kumar 於 2021年10月23日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Team Hotel Arch

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Considering the amount we paid, it is pretty good. Close to Airport. The foods are also delicious.
於 2021 年 3 月住了 1 晚
Anoop Kumar 於 2021年4月3日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Team Hotel Arch

6/10 一般

Sandeep

於 2021 年 1 月住了 4 晚
Sunil 於 2021年2月4日的回應
Dear Guest, Thank You for Dear taking out the time to write us . It is with the utmost regret we note that you did not have a satisfactory experience here at the hotel and we could not meet your expectations on multiple levels. We sincerely apologize for this. We would like to discuss further on the same and make amends for what will hopefully be a future visit. We have take a quick action to take care of on your genuine reviews, now we have appointed a team of professional which guaranteed you a delicious food. Please be kind enough to make contact on We would request you to treat this incident in isolation and we hope that you will give us another chance to treat you to the superior hospitality that Hotel Arch , New Delhi is so well known for. Warm Regards, (Hotel Arch, Delhi)

8/10 不錯

Mirwais

於 2020 年 2 月住了 2 晚
Anoop Modi 於 2023年11月23日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young, dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Hotel Arch (Team)

10/10 優異

John

於 2020 年 2 月住了 2 晚
Anoop Modi 於 2023年11月23日的回應
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young, dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch New Delhi. Warm regards, Hotel Arch (Team)

8/10 不錯

Dave

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚
Anoop Kumar 於 2020年2月16日的回應
Dear valued guest, thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch new Delhi. Warm regards, Hotel Arch (team)

6/10 一般

真實旅客

讚好:整潔度和住宿狀況
於 2020 年 1 月住了 3 晚
Anoop kumar 於 2020年2月8日的回應
Dear valued guest, thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch new Delhi. Warm regards, Hotel Arch (team)

4/10 欠佳

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was really noisy during all the night. Very difficult to sleep
於 2020 年 1 月住了 1 晚
Anoop Kumar 於 2020年1月17日的回應
Dear Guest, Greetings of the day! Thank you for your valued feedback. We sincerely regret the inconvenience caused to you during your recent stay with us. We have initiated corrective measures to prevent the re-occurrence of such lapses in future. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving the customer experience Hope you will have a better experience in your next visit. Look forward to welcome you back. Warm regards, Hotel Arch

6/10 一般

真實旅客

於 2020 年 1 月住了 1 晚
Anoop Kumar 於 2020年1月14日的回應
Dear valued guest, thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch new Delhi. Warm regards, Hotel Arch (team)

8/10 不錯

Patrick

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Anoop Kumar 於 2019年12月5日的回應
Dear Patrick, Thank you for sharing your wonderful feedback with us. It was a real pleasure Reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you again at the Hotel soon. Warm Regards

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good property with spacious rooms and cleanliness is also good
於 2019 年 9 月住了 1 晚
Anoop Kumar 於 2019年9月29日的回應
Dear guest, namaste! Thank you for taking out time to review us. We look forward to welcoming you back soon.

6/10 一般

真實旅客

於 2019 年 2 月住了 1 晚
Manager 於 2019年4月1日的回應
Dear Guest Thanks for your valuable feedback. We will Consider your valuable feedback.

6/10 一般

真實旅客

伴侶同遊
讚好:整潔度和職員與服務
It was noisy with lots of talking and banging and crashing from the staff organiising the day. No tea and coffee making facilities in room. Hot water was only enough for one persons shower. Other than that was a adequate stay close to airport for the money.
於 2019 年 2 月住了 1 晚
Hotel Arch (Team) 於 2019年3月14日的回應
Dear Guest, Thanks for your kind words and the time you took to share them with us. We acknowledge your valuable feed back. Certainly, it is opportunity for us to improve our services toward pleasant stay of our guest. We wish that you will keep on patronizing us. we assure you for your pleasant stay with us in near future. All the best and see you soon! Thanks & Regards Hotel Arch (Team)

6/10 一般

真實旅客

讚好:整潔度和客房舒適度
Close to airport and reasonably clean. Wifi was OK
Room was functional and the location was very close to the airport, which made it convenient but otherwise not much else to write home about.Hotel is down a dingy side street.
於 2019 年 1 月住了 1 晚
Hotel Manager 於 2019年1月22日的回應
Dear Guest Thanks for your valuable feedback

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
Only issue is that it took the staff around 30mins to locate my hotels.com booking so the check in process was not pleasant.
於 2018 年 10 月住了 1 晚
Hotel Arch (Team) 於 2019年4月1日的回應
Dear Guest, Thanks for your kind words and the time you took to share them with us. We acknowledge your valuable feed back. Certainly, it is opportunity for us to improve our services toward pleasant stay of our guest. We wish that you will keep on patronizing us. we assure you for your pleasant stay with us in near future. All the best and see you soon! Thanks & Regards

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bon hôtel
Hôtel de bon rapport qualité prix. Propre et pratique
於 2018 年 7 月住了 1 晚
Hotel Arch (Team) 於 2019年4月1日的回應
Dear Guest Thanks for your valuable feedback

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Will stay again!
Decent hotel and good location to stay near airport . Attendants Service at the hotel is very nice. Shuttle is available to go to airport for Rs 300 one way.
於 2018 年 3 月住了 1 晚
Rohit Khari 於 2018年3月19日的回應
Dear Guest, Greetings of the day! We are delighted to learn about your wonderful experience at Hotel Arch. Your positive comments are a source of motivation for the team! Thank you for taking time out to share your feedback. We value your patronage and look forward to welcoming you back soon. Warm Regards, Team Hotel Arch

6/10 一般

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
LOUD
Loved the hotel, very classy and clean and comfy and the staff were great. The only challenge was the sound. Becuase they have a central area that opens to all the floors, it was very loud. I had earplugs so it worked, but would have been a drag if I hadn't as many folks come and go all times of the night.
於 2018 年 2 月住了 1 晚
Manager 於 2018年2月21日的回應
Thanks

4/10 欠佳

Mia

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Close to the airport, but bad breakfast
The room size was good and it looked clean, but actually it was not clean; I was unable to use the floor without sandals. the bed was good though. The breakfast was not at all the mark. I think they consider this breakfast free for the guests and hence don't care about the quality of it. Actually it is not free for the guests - this hotel should take the quality of the breakfast seriously.
於 2017 年 12 月住了 1 晚
Rohit Khari 於 2018年1月12日的回應
Dear Guest, Greetings of the day! Thank you for your valued feedback. We sincerely regret the inconvenience caused to you during your recent stay with us. We have initiated the corrective measures to prevent the re-occurrence of such lapses in future.We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience.We will take your feedback into account as we work toward improving the customer experience Hope you will have a better experience in your next visit. Look forward to welcome you back. Warm regards

8/10 不錯

Con

讚好:整潔度和職員與服務
於 2017 年 10 月住了 1 晚
Dear Guest Thank you very much choosing Hotel Arch My team and I are humbled to receive your heartening review titled ‘Exceeded our expectations in every possible way’ of Hotel Arch New Delhi. The ARCH is the most sought after gourmet destination in the city where each of its restaurants offers a unique dining experience. The entire team and I look forward to many more opportunities of welcoming you all back to your ‘ home’, away from home in the near future. With Best Regards, Chandan Dutta Business Development Manager