The place location was horrible and the hotel is sealed. Have to book a new hotel on the go with lot of difficulties
Praveen
於 2023 年 10 月住了 2 晚
2/10 很差
bindhi
2022年6月24日
bindhi
於 2022 年 6 月住了 1 晚
10/10 優異
Angel
2022年4月24日
Angel
於 2022 年 4 月住了 1 晚
2/10 很差
Taranjot Singh
2022年4月19日
Taranjot Singh
於 2022 年 4 月住了 1 晚
10/10 優異
Rojayan
伴侶同遊, 商務旅客
2022年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was up to the mark, from food to cleanliness and even service, great stay
Rojayan
於 2022 年 4 月住了 1 晚
4/10 欠佳
Ali (Orlando FL)
2020年2月28日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The room was unclean, smelled bad and there were bugs in the room even on the bed
Ali
於 2020 年 2 月住了 1 晚
2/10 很差
Rithy
家人同遊
2020年2月13日
不滿:職員與服務
Don't let them move you to Hotel Smart Plaza
We arrived later than schedule at Hotel Smart Palace, they told us they weren't able to hold our rooms though we got there within the time frame of checking in. We were supposed to have two rooms with two queen beds. The owner was friendly and the bellhop helped with our luggage to their nearby hotel, Hotel Smart Plaza. What a major difference in service quality and rooms. The staff at Hotel Smart Plaza were rude, the bellhops kept asking for tip. They were stingy on toilet paper and extra blankets since it was freezing in the rooms. The rooms was not what we booked. It was dirty and there was only a mattress on the floor as opposed to two queen beds in each room. I prepaid the hotel for a big cab the night we arrived for the next morning to the airport. The cab arrived 25mins late and the hotel staff said the first cab was too small and he had to order another cab (van instead of a car). There were 5 of us with 5 luggages. The hotel staff said he would get a big cab, his words, not mine. It was obvious he was trying extort us because we had agreed on the cab size and amount the night before. I had to pay extra so we could leave that terrible hotel and get to the airport on time. The only good thing about the hotel was the decent breakfast and waiter.