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羅克蘭酒店 - C R 公園的評價

3 out of 5
羅克蘭酒店 - C R 公園
B-207, C.R. Park, Outer RIng Road, New Delhi, Delhi N.C.R

評價

7.6

不錯

10 分評分，優異；87 則評價中有 17 則" "
8 分評分，不錯；87 則評價中有 44 則" "
6 分評分，一般；87 則評價中有 16 則" "
4 分評分，欠佳；87 則評價中有 6 則" "
2 分評分，很差；87 則評價中有 4 則" "

7.8/10 

整潔度

7.8/10 

職員與服務

7.8/10 

設施服務

7.4/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

Lung-Jieh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

RAVINDER

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
於 2024 年 2 月住了 6 晚

8/10 不錯

Joseph

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were super nice. Really accommodating. A lot of the rooms are really noisy with some ventilation equipment and kind of smelly. But it got all sorted out and it was nice. The pool on the roof is tiny not like the photos hence the four stars not five. Everything was good, but I thought it was presented as a nicer place on the Internet that it really was but it’s definitely a pleasant hotel and well worth the stay especially if you got a good deal.
於 2023 年 11 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
ランドリーサービス利用時の支払いはご注意を
古いホテルでしたし値段も安かったので、空調の悪さや机が斜めな事などは笑って過ごしましたが、 温シャワーを浴びるのに毎回電話でお願いしいてボイラーをつけてもらう必要がありました。 その後トイレの天井から水漏れが始まり部屋の変更をお願いしました。雨が降るとこうなるんだと仰っていましたが「なのに客を通すのかぃ？」と思いました。ホテル側の都合で部屋変更を余儀なくされたのにボーイはチップを待つ仕草をしばらく続けていました。 最悪だったのは、ランドリーサービスのスタッフが支払い金をくすねようと試みた事です。 このホテルは都度現金払いだと言われ払ったのですが、未払いのまま処理されロビーで再度請求されました。 具体的なやりとりを説明したので事なきを得ましたが、せめて動画や写真を撮っておくべきだったと反省しました。 受付の方は良い方だったので残念です。
於 2023 年 9 月住了 3 晚

2/10 很差

ankit

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
They are liar with cost they mentioned, not friendly staff.

8/10 不錯

Abhijit

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Property Is Very Good.. Staff is also supportive.. Specially Mr Shafi Khan ...He helped us in all the way to plan our Visit in Delhi to all monuments. 1 IMP Thing.. This Property is Far from Railway station.. Remind 1 thing... Plan your travel to Get through train or Airport so that you can reach atleast 2 hrs before your schedule time. Traffic in Delhi is Horrible... We missed our Rajdhani on 1st Jane 23. Due to Heavy Traffic on roads.
於 2022 年 12 月住了 2 晚
Neeraj Raj 於 2023年1月19日的回應
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Beaumont Inn & Suites. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know

10/10 優異

Katherine

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service, good installations. It was not in a touristic area but I had tours with pick up booked so it didn't affected me. They don't exchange currency so that was inconvenient for me, for example to pay the taxi from the hotel. Also all currency exchange offices open after 10 am so a little restricted in that way.
於 2022 年 10 月住了 1 晚
Revenue Manager (Hotel Rockland, New Delhi) 於 2022年11月6日的回應
Dear Katherine,Greetings from “Rockland Hotels, New Delhi“. Thank you very much for your review of your recent stay at our hotel. We sincerely regret & apologize for the inconvenience faced by you. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please be rest assured that we are taking initiatives to improve the guest experience. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. We are sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon.Sincere Regards,Nidhi AnandRevenue ManagerRockland Hotels

8/10 不錯

Zane

A little disappointed
A little dated, but most importantly we were not given the room we booked. They would not change our room and gave no explanation as to why it was changed. Basement restaurant smelled really damp. Maybe new clean mood were needed
於 2020 年 2 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 2 晚
Susheel Kumar 於 2020年1月15日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon. Regards Susheel Kumar Revenue Manager

6/10 一般

Anil

讚好：整潔度
Average.. hotel
Hotel .com site mentioned gave an option to select smokng/ nonsmoking rooms. However, on checking in was informed that the hotel was a non smoking property. At check in was told that hot/ cold water is available however, no hot water was available... at checkout was informed that hot water is only available on request.
於 2019 年 12 月住了 1 晚
vishal 於 2020年1月7日的回應
Dear Guest, Greetings from “Rockland Hotels New Delhi” Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon

8/10 不錯

Saurabh

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2019 年 12 月住了 1 晚
Vishal 於 2019年12月31日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

Peter (Minneapolis MN )

商務旅客
讚好：職員與服務和設施服務
Noise from street. Windows by street don’t have sound proofing.
於 2019 年 11 月住了 2 晚
vishal 於 2019年11月22日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. we have noticed regarding the street sound and convey to management. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

Lucia

商務旅客
讚好：整潔度和職員與服務
Ok for short stay
The rooms are much better than what would be expected for the front office, but the desk is tiny, so not great option if you will need to work during your stay. The staff is courteous and helpful, very fast in-room service. Breakfast selection could be improve (real coffee would be a very welcome addition), but acceptable. Location is good, just make sure your room is not oriented to the outer ring, so you will get a quiet night
於 2019 年 11 月住了 2 晚
Vishal 於 2019年11月22日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

SAMIRA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Warm, Comfortable, Neat & Clean & Great Breakfast
This is the fourth time in four consecutive years that my parents have stayed at Rockland Hotel C.R. Park. Being seniors in their eighties, they enjoy the warmth, respect and cordiality with which the hotel Staff greet and treat them with. For them, Rockland is a very comfortable, neat and clean place to stay in for the first four or five nights upon arrival in India while they stock up on and restart their household in South Delhi. I would strongly recommend this Hotel Group to anyone coming in on work to the Nehru Place area or for a few days stay in New Delhi if they wish to live close to GK-1, GK-2, C.R Park, Pamposh Encalve, Panchsheel Enclave etc.
於 2019 年 7 月住了 4 晚
vishal 於 2019年7月29日的回應
Dear Guest, Greetings from “Rockland Hotels New Delhi” Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon. Regards Vishal Revenue Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Property, Great Service
Rockland is a value for money. The service, the staff, the cleanliness, the food the complimentary breakfast buffet, is very gratifying. The location in South Delhi makes it very easily accessible. Ideal for family stay.
於 2019 年 7 月住了 2 晚
Vishal 於 2019年7月23日的回應
Dear Guest, Greetings from “Rockland Hotels New Delhi” Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon. Regards Vishal Revenue Manager

8/10 不錯

dino

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful and helpful staff with a warm welcome. Excellent customer service. The only downside is hotel is in front of a busy main road but you dont hear any noise in your room
於 2019 年 7 月住了 1 晚
Vishal 於 2019年7月23日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon. Regards Vishal Revenue Manager

8/10 不錯

Nitin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean upscale hotel
Location: Walking distance from GM metro station (Magenta line). On Outer Ring Road. Cleanliness: Very nice family hotel. The rooms and bathrooms were upmarket and clean. Service: The staff is nice, especially towards families. Amenities: The breakfast buffet has many options like South Indian food, North Indian,Sandwiches and cereals- food is nice but there is scope for improvement. They also have a small pool at the rooftop which was a nice touch. There are a few parking spots. It’s great for families. I stayed with a friend and our stay was alright. I recommend it for families, not for friends travelling together.
於 2019 年 6 月住了 1 晚
Vishal 於 2019年7月4日的回應
Dear Guest, Greetings from “Rockland Hotels New Delhi” Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

Hendrik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was okay. Pleasant.
Rockland 於 2019年4月29日的回應
Dear Guest, Thanks for reviewing Our Hotel

6/10 一般

Maria Karla

Conveniente e agradável p. viajem profissional.
Tudo correu bem.
於 2018 年 2 月住了 6 晚
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Rockland C.R park hotel
Not to UK 3-4 star standards, rooms are very poor and need updating.Our rooms were changed after I complained but will never have paid the asking rate for the rooms as also in poor quality. Only stayed as we needed to be close to Family who lived close by.
於 2018 年 1 月住了 2 晚
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

10/10 優異

Luba (Tel Aviv)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Value for Money
Good hotel, location and otherwise. The prices are low but the cleanness and the service are excellent. Good WiFi too.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

Prashant travels. (Delhi)

讚好：整潔度和職員與服務
Small and Warm
Overall stay was good. Rooms were small. lighting in rooms should be better.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 一般

himanshu (HJ)

不滿：整潔度、職員與服務和客房舒適度
Its economy budget hotel descent for single person
Food is expensive Location quiet good Room service very slow Bed sheets and towels were not upto the mark
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

4/10 欠佳

Dr Tamarapalli

讚好：整潔度
Hotel changed after booking
While booking the hotel, the address was shown for CR Park property. But after reaching there, the hotel staff sends the guest to Panchsheel enclave property. In the Panchsheel enclave property the rooms were smaller and congested.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

6/10 一般

真實旅客

不滿：住宿狀況
This is the first time a hotel kept insisting on a photo ID with address; despite me handing them my PAN card and my office ID/visiting card. I travel quite a lot and have never come across such a situation. The female staff were courteous and professional; however, the male staff were not helpful. The older of the male staff was very rude and arrogant.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest Sorry For inconvineance, as per govt. rule valid photo id is mangatory for checkin in any hotel. Thanks for staying with us

4/10 欠佳

真實旅客

讚好：整潔度
Ok
Break fast was worst no fruits& only taste less preparation
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

8/10 不錯

Neha (New York, NY)

讚好：整潔度、職員與服務和客房舒適度
Great value for money!
I like the location of this hotel the most. Its close to the airport and shopping malls. Getting public commute is also easy which is important if you're visiting in April heat! Staff is friendly and helpful. I had some issues with internet connectivity this time but the staff worked to get it fixed. The food is excellent and room service is prompt and efficient. Overall great value for money!
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Over good hotel, value for money
Doors are not sound proof, food is good but foody people will not like it.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

2/10 很差

PRITHWIRAJ (Kolkata)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Poor House Keeping!!!!!1
very poor room maintenance and house keeping!!!
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

8/10 不錯

Amit A.

讚好：整潔度、職員與服務和客房舒適度
Business trip
Business trip- comfortable. Can serve breakfast little eralier.

6/10 一般

karan

讚好：整潔度和職員與服務
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

6/10 一般

Carmel (Brisbane)

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
not our first choice
Hotel was part of a tour package and not what we would select. The hotel is completely out of town and close to nothing. A walk around the area and it was impossible to find somewhere to even buy a drink. The hotel itself had a nice foyer and a nice rooftop ( if they cleaned it) Bathrooms had a lot of mould , One in particular ( we had three rooms) stank so badly it was impossible to enter without holding your breath. Staff arrived with a spray can of air freshner ( this did not help)All linen was grey and scary. Food ok but restaurant in basement and quite dank and gloomy. AS you can tell we would recommend this hotel.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
HORRIBLE HOTEL
The staff is very rude! Very expensive food, 5-star rates in food! Not worth it! No value for money!
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

10/10 優異

Rishi Khanduri

讚好：整潔度、職員與服務和客房舒適度
Best hotel in South Delhi
We wanted a hotel which is reasonably priced with is located near the US Embassy consulate as we wanted less commutation for Visa interviews.This hotel not only suffices that requirement,but as well as offers best hospitality right from the cordial staff to an excellent palatable breakfast options in the morning.Only, Achilles heel was the mobile network connectivity as whenever we went inside our rooms, the signals got jammed.But, overall the best in the Nehru place vicinity.Had been to this hotel twice & would recommend to someone who wanted to stay near South Delhi.

10/10 優異

Rishi Khanduri

讚好：整潔度、職員與服務和客房舒適度
Awesome Location in South Delhi
We wanted a hotel which is reasonably priced with is located near the US Embassy consulate as we wanted less commutation for Visa interviews.This hotel not only suffices that requirement,but as well as offers best hospitality right from the cordial staff to an excellent palatable breakfast options in the morning.Only, Achilles heel was the mobile network connectivity as whenever we went inside our rooms, the signals got jammed.But, overall the best in the Nehru place vicinity.Had been to this hotel twice & would recommend to someone who wanted to stay near South Delhi.
Adarsh 於 2019年7月23日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

ville

讚好：整潔度、住宿狀況和客房舒適度
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 一般

ravi (Mumbai)

讚好：客房舒適度
Billing Issue at Rockland delhi
Overall an avarage place however confusion created in billing by the manager he came running to collect the cash after paying the remaining cash as per the invice given by them. Was real ambarassing situation for me in front of my friends on the middle of the road cz of their billing mistake.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

4/10 欠佳

Sanju (Chandigarh)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Rockland is for business travellers only
1. The bed was very uncomfortable 2. The room was just 10ft by 10ft. Room number 123 (ground floor) 3. TV was not working 4. Buffet breakfast was cold and lacked variety 5. Washroom did not have basic amenities and the staff had to be called for everything
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

8/10 不錯

PROSUN (Stockholm)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rockland-- a comfort at CR Park!
Bra hotel i ett bostadsområde nära till allt- vänner, släktingar och bekanta!
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

10/10 優異

Anurag (Delhi)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel with Courteous staff
Nice place. Clean. Decent food. Parking limited. Had many of my relatives come over and stay.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay for the value, will stay again
For the price, the hotel offers high quality and great service. We arrived very late night from our destination/international flight and they had someone wait up to check us in (around 2 AM). Location is between CR Park and GK 2 and is a short auto ride to the metro. I have stayed at many more expensive hotels in this price range and they don't compare to the quality of service at Rockland. In addition, the breakfast buffet is nice and the food from the kitchen is top quality.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

ville

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

ARajaseharan (Chennai)

讚好：整潔度、職員與服務和客房舒適度
Great location ; good service ; Clean rooms
Clean , easy access.But TV did not work though the hotel staff tried very many times to get it going.Breakfast was just ok
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very good
was satisfying. had good food and accessibility.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

2/10 很差

Mahfuz (Calgary, Canada)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible hotel, close to good locality.
Very bad linen and towels. Electrical switches are near door, from the bed, one cannot operate any light or fan.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

8/10 不錯

Nayyar (Doha)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and cozy.Valvue for money.
We had a plesant stay at the hotel.Good service at hotel for hiring a car for sightseeing.Since the car is owned by the hotel, the service was professional and good. The hotel was clean and all the hotel employees very forthcomming.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 一般

Som (Kolkata)

讚好：客房舒適度
Cosy hotel in an upscale locality.
Stayed for 2 nights in June, got a city facing room on 2nd floor as requested. Found used duvet on bed, but they got a fresh one when pointed out. Also at check-in, they asked for ID which I showed (PAN card). But they also wanted address proof which is ridiculous and not mentioned anywhere. First meal of butter naan and daal tadka was good, so were evening snacks of veg cutlet, malai tikka chicken. But other items subsequently were disappointing. For e.g. egg curry meant boil 2 eggs and throw them into chicken curry gravy !
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 一般

sk (del)

讚好：整潔度和住宿狀況
Good Budget Hotel
Stay was comfortable. Staff are helpful. Rooms clean but small. Overall good for business trip. Family stay can be avoided.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

SC (Hyderabad)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel at economic price
Good hotel at economic price, has all that is required to stay comfortably on a business trip
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 不錯

Sraban (Vadodara)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfy beds
nice one.
Hotel Rockland 於 2019年4月29日的回應
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.