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新德里香格里拉的評價

5 out of 5
新德里香格里拉
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R

評價

9.2

卓越

10 分評分，優異；1000 則評價中有 688 則" "
8 分評分，不錯；1000 則評價中有 212 則" "
6 分評分，一般；1000 則評價中有 53 則" "
4 分評分，欠佳；1000 則評價中有 26 則" "
2 分評分，很差；1000 則評價中有 21 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務親切 專業
於 2024 年 1 月住了 3 晚
Team Shangri-La Eros New Delhi 於 2024年1月30日的回應
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

8/10 不錯

WANG

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 4 晚
Team Shangri-La’s – Eros Hotel, New Delhi 於 2020年1月23日的回應
Thank you for sharing such a wonderful rating. We are glad to learn that you enjoyed a pleasant experience with us. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

10/10 優異

Michael

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great buffet. great bed. great location. safe area.
於 2019 年 7 月住了 2 晚
Team Shangri-La's - Eros Hotel, New Delhi 於 2019年8月3日的回應
Thank you for taking the time to review us. We are happy to know that you enjoyed the service and found the property centrally located in the heart of the city. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

10/10 優異

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很讚的地點, 吃飯及SHOPPING都很方便
於 2019 年 7 月住了 3 晚

10/10 優異

CHUNHAO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
軟硬體都很棒的飯店，唯一缺點是晚上有人會來敲門問需不需要room service
於 2019 年 5 月住了 5 晚
Team Shangri-La's - Eros Hotel, New Delhi 於 2019年6月19日的回應
感谢您对我们的评价完美！ 我们期待再次欢迎您，并提供非凡的体验。 最好的祝福， 香格里拉大酒店 - 新德里爱神酒店

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good hotel safe next time will stay again. Nice environment
於 2019 年 2 月住了 2 晚
Shangri-La Team 於 2019年3月4日的回應
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚
Team Shangri-La 於 2018年12月21日的回應
Dear Sir / Ma'am, Thank you for rating your experience with us. We look forward to welcoming you again on your next visit. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
1. Nice location of hotel 2. Friendly staff 3. Many choice for the breakfast
於 2018 年 10 月住了 4 晚
Team Shangri-La 於 2018年10月22日的回應
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

YE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店很舒适，条件非常好
於 2018 年 9 月住了 6 晚
Shangri-La Team 於 2018年10月1日的回應
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

Tao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 11 晚
Shangri-La Team 於 2018年8月25日的回應
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 6 晚
Shangri-La Team 於 2018年8月6日的回應
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得推薦的飯店
良好且舒適的住宿體驗，地理位置也非常棒。
於 2018 年 5 月住了 1 晚
Shangri-La Team 於 2018年6月4日的回應
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

Xiaolong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 5 晚
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

hueiling

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 2 晚
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

Steven (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel Great Location
Excellent hotel in the centre of New Delhi, convenient to everything
於 2017 年 9 月住了 1 晚
Shangri-La Team 於 2017年9月20日的回應
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

jun tao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2017年3月8日的回應
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 優異

emily

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely stay, beautiful hotel
於 2024 年 4 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年4月28日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 不錯

Pooja

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The cx at the buffet
於 2024 年 4 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年4月25日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

JAEHUN

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place!
於 2024 年 4 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年4月23日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

4/10 欠佳

Shankar

伴侶同遊
讚好：職員與服務和住宿狀況
The food option for Indians were not great. If you want European breakfast and American breakfast it’s great. Tons of options. However, we leave the US for Delhi to have Indian food. The buffet is $20 plus tax per person. We hardly ate cause we wanted more veg Indian food. Staff was great! The hotel itself is great very pleasing to the eye.
於 2024 年 4 月住了 1 晚
Shangri-La Eros New Delhi 於 2024年4月22日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Branka

讚好：住宿狀況
於 2024 年 4 月住了 4 晚
Team Shangri-La Eros New Delhi 於 2024年4月22日的回應
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 優異

Nancy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Just beautiful
於 2024 年 4 月住了 1 晚
Shangri-La Eros New Delhi 於 2024年4月15日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Ugyen (Thimphu)

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 3 月住了 3 晚
Team Shangri-La Eros New Delhi 於 2024年4月13日的回應
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 優異

Jagjit

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年4月8日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Dirk

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is one of the best hotel properties we have stayed so far. Friendliness and Service of the hotel staff as well as the food and wine quality were outstanding.
於 2024 年 3 月住了 7 晚
Shangri-La Eros New Delhi 於 2024年3月25日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Tarsem

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Hotel with great helpful staff, and facilities
於 2024 年 3 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年3月22日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Sukhbinder

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fabulous hotel the staff really do after you!
於 2024 年 3 月住了 1 晚
Shangri-La Eros New Delhi 於 2024年3月22日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Lisa

於 2024 年 3 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年4月8日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 一般

Todd

於 2024 年 3 月住了 5 晚
Shangri-La Eros New Delhi 於 2024年4月4日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

2/10 很差

Jing

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
We have been always a fan of Shangri-la, but this experience at Delhi completely changed that, we will never stay at a Shangri-la again. We arrived almost 11pm, exhausted, the front door staff “ordered” us to scan our luggage, it felt that we are passing an airport security check, then at the front desk, we were told that our executive suite (for which we paid for USD $500 per night and on Ecpedia site advertised “Sleep 5”) can only have two adults; they surcharged us our 18 year old child, when we showed to them what Expedia site said, they blamed on Expedia for false advertisement. I subsequently asked them to write a letter so that we can show to Expedia, they then backed out from their story. Also when one of our friend questioned the need to scan every passport including the minors, the front desk manager threatened not giving us any room (leaving us to the street)
於 2024 年 2 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年3月1日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

2/10 很差

Kevindrin

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Very disappointing both in service and quality of the food. Given the premium pricing, I would not recommend this hotel at all.
於 2023 年 12 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年2月26日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We would like to apologize for the inconvenience caused to you and request you to kindly provide us more details over the same. Kindly advice if you would like us to contact you with regards to the concern raised.We look forward to hear back from you.Warm RegardsShangri-La Eros New Delhi

6/10 一般

Kunal

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Pros: clean, amazing breakfast. Flexible and allowed us to reduce one night of our stay. Cons: staff is friendly but not competent. They sold us an upgrade only to realize a day later it wasn’t available for our entire stay and we had to change rooms in between. Hotels seems to think it is ok to run telemarketing campaigns for restaurant bookings. It was very annoying to get calls in the afternoon when our kids were sleeping.
於 2024 年 2 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年2月25日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

6/10 一般

Dylan

於 2024 年 2 月住了 3 晚
Shangri-La Eros New Delhi 於 2024年3月21日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

sunil

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 5 晚
Shangri-La Eros New Delhi 於 2024年3月21日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Kristin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exceptional service.
於 2024 年 2 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年2月11日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Shashank (San Francisco)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotels is very well maintained in a convenient neighborhood. The rooms are a bit small but we were aware of it. Gym has ample equipments too. I was bummed by the water in outdoor pool not being temperature controlled. I was really looking forward to it and it didn't mention anywhere in the property desc. that this was the case.
於 2024 年 1 月住了 3 晚
Shangri-La Eros New Delhi 於 2024年2月10日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 優異

debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed at the Shangi La Eros in Delhi for 3 nights. Everything was wonderful. Their breakfast buffet is delicious and varied. It's huge with a wide variety of food. We ate at the Italian restaurant 3 times and again, everything was wonderful. We dined at the Chinese restaurant once and it was also very good. A very elegant and lovely hotel.
於 2024 年 2 月住了 3 晚
Shangri-La Eros New Delhi 於 2024年2月10日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Nila

讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our time. Our room was very clean. We loved our experience there.
於 2023 年 12 月住了 1 晚
Shangri-La Eros New Delhi 於 2024年2月4日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Rob Hamish

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Shangri-La Eros New Delhi - An Indian Gem! 🇮🇳
My stay at Shangri-La Eros New Delhi was superb. I would usually stay at more budget friendly hotels when travelling, but considering this was a special trip, I decided to go for it as I had always wanted to experience the Shangri-La brand. I had a wonderful stay here - the hotel is centrally located in New Delhi, meaning it was convenient to get around, and had a private gated entrance for security. My room was bright, spacious and modern, with an extremely comfortable king size bed and subtle Asian inspired furnishings throughout. I particularly enjoyed the strength of the shower jet - after a tiring day exploring the madness of India it was much needed! The highlight of my stay was, however, the delicious buffet breakfast which was included in my room’s rate. Of all of the hotels I’ve stayed in before, this was by far the best breakfast offering, with an absolutely incredible spread of Indian, continental and Asian items to enjoy. The variety was simply outstanding - I ate like a king here and everything I tasted was mouthwatering. The staff at Shangri-La Eros New Delhi are an asset to the company - I was greeted warmly upon check in, and throughout the entirety of my stay, which made such a difference. I was particularly impressed with the housekeeping team - I often chatted with them in the mornings and they were so kind, doing a wonderful job with making up my room. I would highly recommend this hotel and will definitely be staying here again when I’m back in Delhi!
於 2023 年 12 月住了 8 晚
Shangri-La Eros New Delhi 於 2024年2月1日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Edelbert

於 2024 年 1 月住了 6 晚
Shangri-La Eros New Delhi 於 2024年3月21日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Shelina

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing service!
於 2024 年 1 月住了 4 晚
Shangri-La Eros New Delhi 於 2024年1月29日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Shangri-La Eros New Delhi 於 2024年1月24日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Shangri-La Eros New Delhi 於 2024年1月22日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 不錯

Akihito

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年1月22日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel, an Oasis.
The hotel is one of the more superior hotels in Delhi. Great food in all aspects. The diversity of options for breakfast is great. The Italian restaurant, specially the authenticity of the pizza napolitana was great. The service and simple cleanlines was excellent. Felt like an oasis.
於 2024 年 1 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年1月18日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

veronica

於 2024 年 1 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年1月16日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Nadia Dal

讚好：整潔度、職員與服務、設施服務和住宿狀況
great hotel with helpful friendly staff. shout out to Ajay (room services) for being kind and helpful. this is a great hotel plain and simple
於 2024 年 1 月住了 4 晚
Shangri-La Eros New Delhi 於 2024年1月12日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Ashita (Tinton Falls)

於 2024 年 1 月住了 3 晚
Shangri-La Eros New Delhi 於 2024年1月16日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 不錯

Peter

讚好：整潔度、職員與服務和客房舒適度
Solid hotel but not out of this world
於 2023 年 12 月住了 4 晚
Shangri-La Eros New Delhi 於 2024年1月10日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 一般

Yonguk

家人同遊
讚好：整潔度和客房舒適度
Is this hotel still a Shangri-la?
I requested the high floor but the receptionist offered me a room at the low floor. The room was not as much as I expected for Shangri-la but the bed and pillow were still very comfortable. I enjoyed the breakfast buffet the most during my stay. This is not a hotel if you're looking for a nice view.
於 2023 年 12 月住了 2 晚
Shangri-La Eros New Delhi 於 2024年1月8日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Eros New Delhi