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謝爾瓦尼尼赫魯廣場酒店的評價

3.5 out of 5
謝爾瓦尼尼赫魯廣場酒店
B-20, Chirag enclave, New Delhi, Delhi N.C.R

評價

7.8

不錯

10 分評分，優異；107 則評價中有 26 則" "
8 分評分，不錯；107 則評價中有 50 則" "
6 分評分，一般；107 則評價中有 20 則" "
4 分評分，欠佳；107 則評價中有 9 則" "
2 分評分，很差；107 則評價中有 2 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

6.6/10 

設施服務

7.8/10 

住宿狀況

6.0/10 

環保程度

評價

8/10 不錯

Chihyu

讚好：職員與服務、住宿狀況和客房舒適度
service is good, breakfast is ok. good location.
於 2018 年 5 月住了 2 晚
Revenue Manager 於 2018年6月1日的回應
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

8/10 不錯

Toby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
nice hotel, clean and safe.
GM 於 2014年3月29日的回應
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we always try to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip . Regards, GM - UNIT

8/10 不錯

Nishant

商務旅客
讚好：整潔度、設施服務和住宿狀況
Nice stay
於 2024 年 4 月住了 1 晚

4/10 欠佳

Vijay

於 2024 年 3 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
The location of the hotel is a sure winner, close access to the Metro making travel to any part of Delhi easy. Close to Epicure which offers enough eating variety. The property must ensure that the basic finish is improved, cleanliness needs to improve significantly. Staff are very courteous. Adding a few more female employees shall probably change the service quality standards and customer experience.
於 2024 年 2 月住了 4 晚

6/10 一般

Jyoti

While this property has a 4 star rating I would classify it is a 3 star hotel. It lacked a standard of cleanliness and upkeep I need to feel truly relaxed in a space. The doors were very heavy to the rooms also and people made noise at all hours of the night. It was a so-so place. Service was great but the included breakfast—the indian food—was not up to standard.
於 2024 年 2 月住了 3 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
The staff are very friendly.
於 2023 年 12 月住了 1 晚

10/10 優異

Onju

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, Excellent staff, Great Value
I was very impressed with the cleanliness and professionalism of the staff at this hotel. My family referred me to this hotel and it exceeded my expectations. I stayed here two separate times for 6 days in October’23. Both rooms I had were super clean, nice bedding and comfortable bed, and quiet rooms. Great breakfast with lots of options. The staff is very kind and professional. Overall the quality of this place reflects the excellent management. Will definitely be staying here again in the future.
於 2023 年 10 月住了 3 晚

10/10 優異

Onju

於 2023 年 10 月住了 2 晚

10/10 優異

Ankit

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good value for money property - decent food
於 2023 年 10 月住了 1 晚

8/10 不錯

Sayed

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚

6/10 一般

Shalendra

商務旅客
於 2023 年 5 月住了 1 晚

2/10 很差

Annthadine

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Property isn’t what it looks like online. Don’t waste your money or time. The staff are great and the location is great but everything else is terrible.
於 2023 年 2 月住了 4 晚

8/10 不錯

Vivek

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and friendly staff.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
夜中の騒音
もう何回も滞在しているお気に入りのホテルです。前々回と今回は夜中に突然屋上の機械から大きな音が１時間以上続きました。騒音と言っても問題ないレベルの音でした。３階のホテルでしたので４階にある機械から直接振動と騒音が来ています。次回は１階もしくは２階の部屋に滞在します。
於 2020 年 2 月住了 1 晚

6/10 一般

FK (NYC )

伴侶同遊, 商務旅客
讚好：整潔度和職員與服務
We were there for 2 nights in their club room. Delhi was experiencing historically cold temperatures at night. My central heating didn’t work at all. They brought in an electric portable heater to my room for us to use. Totally unacceptable! Also, why would this hotel turn off hot water in the night? The Shervani hotel needed to provide hot water 24/7 given the price of the room that we were paying. We could not bathe late night after 1am or early morning at 5:30am. Truly disappointing!
於 2020 年 1 月住了 2 晚

4/10 欠佳

Nishalini

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Disappointing stay
To begin with, the Wi-Fi connection was extremely bad. The staff tried to fix it but it was not good enough. Upon arriving to our room, we found stains on the toilet seat. I had to call housekeeping at 10pm at night to clean it. Heater was not working in room. Called reception multiple times and they sent staff to assist. However, heater would only work for 30 minutes maximum. For the price paid which is almost 100 USD per night, this hotel is not worthy. Friends told me I could have stayed in a rated 5-star hotel for the price paid. Only good thing is the breskfast.
於 2020 年 1 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great food, location. Clean but can be better. Staff excellent
於 2019 年 9 月住了 2 晚

8/10 不錯

MASAKATSU

於 2019 年 9 月住了 3 晚
General Manager 於 2019年9月21日的回應
Thank you for high rating. We wish to see you soon.

10/10 優異

Abdul

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Exellent stay always
於 2019 年 7 月住了 3 晚
GM 於 2019年9月5日的回應
Thank you for rating us excellent

10/10 優異

vinod

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
small hotel and rooms were big but excellent place to stay for work and service was very good with full service
於 2019 年 7 月住了 4 晚
GM 於 2019年9月5日的回應
Thank you for rating us excellent

4/10 欠佳

真實旅客

於 2019 年 7 月住了 8 晚

10/10 優異

JULIAN ALONSO

讚好：整潔度和職員與服務
Great Area
Rooms are little small and they can improve the cleanest the area was great
於 2019 年 7 月住了 8 晚
GM 於 2019年9月5日的回應
Thank you for rating us excellent

6/10 一般

muralidharan

於 2019 年 5 月住了 3 晚

8/10 不錯

真實旅客

於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 3 月住了 3 晚

6/10 一般

Ashwini

讚好：整潔度和客房舒適度
不滿：職員與服務
於 2019 年 3 月住了 2 晚

4/10 欠佳

真實旅客

商務旅客
讚好：整潔度
不滿：住宿狀況
Before check in I requested a quiet room as I am a very light sleeper. Soon after checking in I realised there was a persistently loud vibration sound coming through my air ventilation duct. I asked to move room and was told somebody would come up to help me move: this didn't happen. I had to request a further two times, before I was moved, and the hotel insisted on removing me immediately while I was about to take a Skype meeting. This was frustrating. I would not consider this hotel to be 4 star. While the rooms were clean, I had further issues with noise from loud staff using the staff stairwell at early hours and with my bed. The bed was meant to be a double, but was two singles pushed together and this kept "splitting" while I slept. The room service food at the hotel was delicious, although the inclusive breakfast was poor: food was often cold and not to a good standard.
於 2019 年 3 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent service, front desk was very helpful, rooms are clean and tidy but are starting to show there age now, overall good stay for the price
於 2019 年 2 月住了 3 晚

6/10 一般

Mia

多人同遊
讚好：職員與服務和住宿狀況
不滿：設施服務
Rooms were spacious and included a fridge and hot water pot. Sheets and towels had stains that looked like blood. My daughter and I got food poisoning from bad papaya served at the continental breakfast.
於 2019 年 2 月住了 6 晚

8/10 不錯

Najeeb

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good. wifi was very bad.
於 2019 年 2 月住了 2 晚

10/10 優異

Kalyan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚
General Manager 於 2019年1月15日的回應
Thanks for your valuable time

8/10 不錯

PREMLATA (PATNA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Every thing is good
Every thing is good But improve your Restaurant menu Add south India cuisine Chinese cuisine Tandoori and Mughlai cuisine I hope you will improve your restaurant menu Good luck
於 2018 年 8 月住了 3 晚

6/10 一般

Joseph

讚好：整潔度和住宿狀況
AC not working
The AC was not working properly. In spite of repeated attempts to correct it, the outcome was bad.
於 2018 年 8 月住了 1 晚

2/10 很差

Vishal (Washington DC)

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
My wife was in Delhi for her Visa interview with my Mom. My Wife was the Primary and she had her Address proof with her since she was there for her Visa interview. They really gave a hard time to my mother asking for her Address proof wheres in the instructions it clearly stated that they would need ID Proof( She was carrying her PAN CArd) . On top of that the lady at the reception wanted me to cancel my booking after the Check in time had already started. This was such a traumatic and painful experience for me my wife and my mother. She asked them to go and stay somewhere else. Since my Dad works in the Central Government and has a lot of contacts he was able to sort this issue out but it took more than 1.5 hrs of people constantly on the phone. Not to mention me being up from 3A,- 5 Am in the US. Never booking again with these guys. Completely Unprofessional and Rude.
於 2018 年 7 月住了 2 晚

8/10 不錯

Ajay (Nairobi Kenya)

讚好：整潔度、職員與服務和客房舒適度
Been staying here for 5yrs plus. Nice hotel conveniently located if you have work in or around Nehru Place / Lajpat Nagar. A few issues with hot water in the shower and TV volume fluctuation. Handled and sorted out very promptly by a Great bunch of staff. My home in Delhi.
於 2018 年 7 月住了 4 晚
Manager 於 2018年8月1日的回應
Dear GUEST, Thank you for taking the time to review us on this platform.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close to shopping areas
Clean and great service by staff. Breakfast choices could have been better and more varied. Coffee/tea tray in rooms were clean and in working condition, so Thank you. Bed was very comfortable and we had great sleep esp after a day of shopping.
於 2018 年 3 月住了 2 晚
Manager Online 於 2018年3月31日的回應
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

10/10 優異

Karunakaran (Colombo )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Business class hotel
Overall a pleasant experience. Easy to reach from the airport.
於 2018 年 2 月住了 2 晚
Manager 於 2018年2月28日的回應
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

4/10 欠佳

Business travel (USA)

不滿：住宿狀況
Not a business hotel!
You get what you paid for! There was no internet during my stay so I missed important Skype meetings. Breakfast was disappointing. Hotel is right on a busy boulevard so if your room faces that side the noise will be terrible. And on checkout the credit machine did not work so I had to pay cash. Would NEVER book there again
於 2018 年 2 月住了 1 晚
Manager 於 2018年2月28日的回應
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your comments and definitely look into your concerns. we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
5 star equivalent In a small package
This one caught me by surprise... A pleasant one at that. I had 2 club rooms and can honestly say I saved a lot from other 5 stars near by. The rooms, the service the location was ideal. Breakfast was great and the staff went far beyond expectations. Budget travel shouldn't compromise quality and this was surely a Win!
於 2018 年 2 月住了 1 晚
Manager 於 2018年2月28日的回應
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
No issues with check in . Nice and very approachable staff . Fast food service . Food was good . It's expensive because of the location where it is located I guess.
於 2018 年 1 月住了 1 晚
Manager 於 2018年2月5日的回應
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

8/10 不錯

Paul Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
Relatively nice 2-day stay. Staff service, specifically of the front desk, needs improvement, while housekeeping and restaurant service was superb. One major comment though is to update ad and remove swimming pool as main amenity, to avoid misinforming potential clients.
於 2017 年 8 月住了 3 晚
GM 於 2017年8月12日的回應
Dear GUEST, Thank you for taking the time to review us ! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip. Regards..!! Team Shervani.

10/10 優異

Muntazir

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 4 晚
GM 於 2017年8月12日的回應
Dear GUEST, Thank you for taking the time to review us on this Platform.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip. Regards..!! Team Shervani.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall it was a good place to stay.... I wish they would have been okay with a delayed checkout time.

6/10 一般

Rachel

讚好：職員與服務和客房舒適度
Okay enough for a business traveler...
There was mold on/behind the soap holder in the shower. They advertise a pool, but it is completely boarded over & obviously hasn't been operable in quite some time. There is no top sheet on the bed, only the bottom sheet & duvet. A few of us ordered from food panda and wanted to eat in the lobby, but the staff made us leave stating that no outside food was allowed in the public spaces. And they weren't exactly courteous about it. Spend the extra $20 and stay at the Eros across the street.

8/10 不錯

Rakesh (Mumbai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel which close to my work area
A small yet nice & clean hotel, fully meeting the business requirement of travel to Delhi.

8/10 不錯

nazarulla

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value for money
Decent hotel for the price. Close to amenities

6/10 一般

Teresa

Hotel bueno en zona comercial
Estuve alijada por trabajo con lo cual si bien es una zona muy ruidosa me resultó positiva porque estaba cerca de mi ceentro de interés

8/10 不錯

MANOJ KISHIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great value hotel, centrally located
great value hotel for the price offered, fully included amenities, great room service and helpful staff!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
They don't have a swimming pool.
I booked a room in this hotel because it was mentioned in Expedia.com that there was a swimming pool. But this was not so. They don't have a swimming pool.