Staff members can assist elderly people on transportation bookings
kumarappan
於 2025 年 5 月住了 1 晚
8/10
Good staff, good service but old pluming.
Daniel
於 2025 年 4 月住了 7 晚
6/10
The hotel used to be fabulous, I am sure. But that must have been at least 30 years ago, and now it appears as a faded star :) It has its charm, but it is definitely not a 5 star hotel. The service is good, but the rooms are old and not the cleanest, and the restaurants in the hotel are not very good. The breakfast is nice though, but dont expect fast service, as they get overwhelmed if there are more than 10 customers here at the same time! The hotel is based in the relatively safe embassy-area. But expect to walk a bit if you need any shops or other restaurants than the hotel has to offer!
真實旅客
於 2025 年 4 月住了 1 晚
10/10
Abhaya Kumar
於 2025 年 3 月住了 2 晚
2/10
hilde
於 2025 年 4 月住了 1 晚
10/10
hilde
於 2025 年 4 月住了 1 晚
8/10
Perfect location for US Embassy business.
真實旅客
於 2025 年 4 月住了 1 晚
2/10
We chose this hotel for proximity to elite shopping.
At checkin there were 5 staff people at the desk & they were very distracted & & it took them almost 1/2 hour for them to check us in.
Blasting music from 10 pm to 5 am is not suitable for sleep. We had to change our room at midnight as we could no longer take the noise.
Vasudevan
於 2025 年 4 月住了 2 晚
8/10
The hotel is in a very good location and it is extremely safe. The breakfast was excellent--freshly made items, lots of variety and good service. But for a 5-star hotel, the wifi was incredibly bad. The connection was unstable during my entire stay. The wi-fi would cut out literally every few minutes. Despite multiple complaints, it did not get better. The other issue was noise. The hotel staff would often gather in the hallways and chat loudly or shout at each other across the hallway, even late in the night.
Chandrima
於 2025 年 3 月住了 5 晚
10/10
Avinash
於 2025 年 3 月住了 1 晚
6/10
kuldeep
於 2025 年 3 月住了 1 晚
10/10
Chhakchhuak
於 2025 年 3 月住了 3 晚
10/10
ANGELA
於 2025 年 3 月住了 1 晚
4/10
Service requires major improvement.
Harsh
於 2025 年 3 月住了 4 晚
4/10
Prof. Sandeep K.
於 2025 年 3 月住了 2 晚
4/10
Sumit
於 2025 年 2 月住了 1 晚
6/10
Seems old school and outside noise
Isha
於 2025 年 2 月住了 1 晚
10/10
Balbir
於 2025 年 2 月住了 2 晚
2/10
We stayed for 5 nights at the ashok in room 423 the executive suite. It was a sleepless experience.
The bedroom window did not close and was directly above the banquet hall and outdoor dancing. The lounge room balcony door did not close properly and was directly above a night club. For 5 nights we endured very loud indian music that did not stop until approx 2 am. On the fifth night I rang reception at 11.45pm to ask when it will stop. Was informed at 1.00am. Waited until 1.47am and rang again nothing changed despite promises. Went down to reception at 3.15am to complain. Music was turned down. I rang reception 5 times that night. They promised to stop the music but did not.
This hotel is aware that all rooms above the banquet hall will endure noise all night from their functions and do nothing about it.
It is not a hotel that ensures that guests who pay alot of money to stay, can rest and sleep, instead it puts ahead profits in its entertaining. Only after complaits to the manger were made that were we changed to the the "quiet" area. Management knows and does nothing. Horrible experience in a run down hotel. The bathroom had a window into the bedroom and the lights in the bathroom coud not be turned off except by the pulling out the key at the door. Definitely not 5*
Worse still our inital complaints had not been escalated and the day shift staff apparently knew nothing.