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古爾岡里拉氛圍法意公寓式酒店的評價

5 out of 5
古爾岡里拉氛圍法意公寓式酒店
Ambience Island, DLF Phase 3, National Highway-8, Gurugram, Haryana

評價

8.8

優異

10 分評分，優異；576 則評價中有 377 則" "
8 分評分，不錯；576 則評價中有 109 則" "
6 分評分，一般；576 則評價中有 36 則" "
4 分評分，欠佳；576 則評價中有 25 則" "
2 分評分，很差；576 則評價中有 29 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Hotel airport car pick up and drop off service was bad and overcharge

10/10 優異

Ching-Fen (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel connected with mall. Good breakfast.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Janice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Ta Chun (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
高級奢華的凱賓斯基
雖然位於古爾岡和新德里的交界處, 外面道路塞車很嚴重, 但是飯店樓下就是大型購物中心, 地下室還有超市可以逛. 飯店餐廳高檔奢華, 房內擺設古典舒適, 是一個很棒的體驗經驗. 唯有房內空調太冷, 我入住時房內18度, 把空調關掉後, 睡到早上房內溫度是21度, 依然很冷.

8/10 不錯

Nap

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Vishal

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel and lived up to it’s name: hospitality, food and service were amazing
於 2024 年 4 月住了 3 晚

10/10 優異

Jun

商務旅客
讚好：整潔度、職員與服務和設施服務
good stay experience, all staff are nice!
於 2024 年 4 月住了 4 晚

2/10 很差

Manish

商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
There was too much noise from drilling. I could not sleep well. Instead of helping then and there they proposed upgrade next time. When I showed discontent they didn’t even bother to respond. Not the Leela I hoped for
於 2024 年 4 月住了 3 晚

10/10 優異

Neer (Martinsville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an unbelievably nice hotel in the heart of Gurgaon. The staff made our experience unforgettable and were always friendly, welcoming, and warm. They were friendly not because they had to be, but because they were happy to host us at their hotel. The hotel itself is beautiful and the rooms are spacious, clean, and well maintained. It's a very easy walk to the mall next door, so you can shop or grab a bite to eat without ever fighting the Delhi traffic. I can't recommend this hotel enough, and it's definitely on our list for our next trip to India.
於 2024 年 2 月住了 4 晚

10/10 優異

Deepak

於 2024 年 3 月住了 2 晚

10/10 優異

Jaya

讚好：整潔度、職員與服務、設施服務和住宿狀況
Customer service
於 2024 年 3 月住了 1 晚

10/10 優異

Gurdeesh

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was my first time staying here. The property is very nice and clean. The staff is very friendly and accommodating. The breakfast buffet has a lot of options and was good as well. The pool area and gym was very clean and nice as well!
於 2024 年 2 月住了 1 晚

10/10 優異

Madhulika

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

RAMAN (Pikesville)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Couteous staff. Great view.
於 2024 年 2 月住了 3 晚

8/10 不錯

Gurudas (ISELIN)

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an excellent property
於 2024 年 2 月住了 1 晚

10/10 優異

MOUSUMI (Prior Lake)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent buffet, and room was spectacular
於 2024 年 2 月住了 1 晚

10/10 優異

Shobhit (London)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Jaideep Anand 於 2024年2月7日的回應
Dear Guest,Thank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Raj

於 2024 年 1 月住了 1 晚

10/10 優異

Satraajeet

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic experience
於 2024 年 1 月住了 6 晚

10/10 優異

Manoj

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Aparna

於 2024 年 1 月住了 1 晚

10/10 優異

V JYOTI

於 2024 年 1 月住了 2 晚

4/10 欠佳

Rajan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The guest service was not up to standard for a 5 star hotel
於 2024 年 1 月住了 1 晚

6/10 一般

christina

於 2023 年 12 月住了 2 晚

10/10 優異

Indra

於 2023 年 12 月住了 7 晚

8/10 不錯

Himanshu

讚好：整潔度、職員與服務和住宿狀況
Good stay
於 2023 年 12 月住了 1 晚

10/10 優異

Harsh

讚好：整潔度、職員與服務和住宿狀況
Jaideep Anand 於 2024年2月7日的回應
Dear Guest,Thank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

8/10 不錯

Deepak

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean property. Overall, good experience. Reception staff; Jayant was courteous with my check out and extending by an hr. Also, Ashok Kumar, the elevator security person was very pleasant and always greeted with a smile - also ensured the safety all the time during my stay. One item I need to point out that is on my last day of stay, at the breakfast, as I was still having my breakfast and left my table to get food, a guest sat on my table across from me. This guest was earlier sitting on an adjacent table. I told him that I’m still having breakfast on this table and he totally ignored me. I did inform the hostess at the Spectra restaurant, as the staff should be paying attention w.r.t. the seating.
於 2023 年 11 月住了 2 晚

10/10 優異

Nitesh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonder full experience.
於 2023 年 11 月住了 2 晚

10/10 優異

TAKAAKI

商務旅客
讚好：整潔度、職員與服務和住宿狀況
It's very nice
於 2023 年 11 月住了 1 晚

2/10 很差

Malvinder

於 2023 年 10 月住了 1 晚

8/10 不錯

Ahuja

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 6 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. AhujaThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Stephen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super hotel.
於 2023 年 10 月住了 10 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. StephanThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Stephanie

讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a wonderful week here! Every detail was looked after with professionalism. Wonderful hospitable staff
於 2023 年 10 月住了 7 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. StephanThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

INSOO

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Jaideep Anand 於 2023年10月31日的回應
Dear GuestThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

8/10 不錯

Ashish

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 4 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. AshishThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Siri

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. SiriThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

8/10 不錯

Fumie

讚好：職員與服務和設施服務
空港送迎のリクエストを忘れていたりとフロントの対応はよくありませんが、ベルデスクの方はお願いしなくても、私の仕草から察して荷物の重さを計ってくれたり、トイレまで案内してくれたりと対応が非常に良かったです。 朝食レストランは和、洋、中、インドと種類が豊富で、スタッフも良く気がついてくれて、食事を楽しめました。 施設は5つ星にしては壁紙が剥がれていたり、カーペット、床の汚れが目立ち、メンテナンスに問題があります。が機能は問題ありません。 モールに直結しており、出発前の買い物をするにはとても良いです。
於 2023 年 10 月住了 1 晚
Jaideep Anand 於 2023年10月31日的回應
Dear GuestThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

8/10 不錯

Troy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Love this place. Great gym. Amazing breakfast. Kind staff. Good food options. Right next to the mall. Decent spa. Clean in my experience. Nice rooms. Beautiful design. Peaceful lobby where I love to read and relax. Only complaint is the room wasn’t ready when I arrived. I was very hungry from traveling all day and had to wait around. But when I complained the jumped on it. Will definitely stay here again.
於 2023 年 10 月住了 1 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. TroyThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Abhinav

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Accessibility
於 2023 年 9 月住了 3 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. AbhinavThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Tamim

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel if you can afford it 🙂
They have the best swimming pool that I have seen in any 5 start hotel and their hospitality and cleanliness is also very good.
於 2023 年 9 月住了 4 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. TamimThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Toshifumi

於 2023 年 8 月住了 2 晚

10/10 優異

Charl

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚

4/10 欠佳

Tsz Ying

不滿：整潔度和職員與服務
.
於 2023 年 9 月住了 1 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. Tsz YingIt was indeed pleasure to have you stay at The Leela Ambience Gurgaon ,and thank you for sharing feedback of your experience .All of us at The Leela , endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. With these beliefs and culture, it pains us greatly to have even one guest leave the hotel with anything less than a positive impression.We extend our sincere apologies for falling short of your expectations during your recent stay at The Leela Ambience Gurgaon. Your feedback is highly valuable and we take your comments seriously as they help us improve our services and offerings.I request you to give us another opportunity to serve you and I am confident that you will have a marked improvement on your next stay with us.Please do write to me and I will be happy to oversee all arrangements of your stay personally. I look forward to hearing from you, until then I remain at your service.Thank you and best regardsJaideep AnandVice President and General Manager

8/10 不錯

Deepak

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nice property, very dissatisfied with the Diya restaurant after waiting 45mins for dinner to be served. Cheek of a manager saying that is a normal time to wait to be served. Walked out and found better service in cyber city.. restaurant was not even busy and had a celebrity chef working. They were to worried after complaints of dal not being cooked from a couple who we’re probably trying to get free food. Apart from that nice hotel, and lovely rooms.
於 2023 年 9 月住了 2 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. DeepakThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Lakshmi

家人同遊
讚好：設施服務和住宿狀況
Had an amazing stay, staff were all wonderful, Dining staff especially Rahul.
於 2023 年 9 月住了 4 晚
Jaideep Anand 於 2023年9月17日的回應
Dear Ms. LakshmiThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Prem

於 2023 年 8 月住了 1 晚
Jaideep Anand 於 2023年9月17日的回應
Dear Mr. PremThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 優異

Gurudas (ISELIN)

於 2023 年 8 月住了 2 晚
Jaideep Anand 於 2023年10月31日的回應
Dear Mr. GurudasThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

2/10 很差

Amal

不滿：整潔度、職員與服務和住宿狀況
Payment was conditional with Payu.in and do not accept cash
於 2023 年 8 月住了 3 晚
Jaideep Anand 於 2023年8月30日的回應
Dear Mr. AmalThank you for choosing to stay at The Leela Ambience Gurgaon Hotel & Residences, and for posting feedback of your experience on Expedia.We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. At The Leela, we are committed to exceed our guests expectations and your feedback will continue motivating us to strive harder.Thank you for so recommending The Leela Ambience Gurgaon Hotel & Residences.The team and I, will always look forward to welcoming you back again. We hope you will return soon.Thank you and Kind regards Jaideep AnandVice President & General ManagerThe Leela Ambience Gurgaon Hotel & Residences