I spent five hours at the hotel with my kids after arriving from a late flight, feeling completely exhausted. We decided to go to the restaurant where some cakes were displayed in the fridge. My son saw one and was very eager to have a slice.
When I asked the server for just a slice, he checked with another staff member, and I was told they don’t serve slices — only full cakes. What was even more disappointing was that they seemed to be discussing the price among themselves in their own language, seemingly deciding on a quote arbitrarily.
All the while, my son was crying and struggling, and despite seeing this, the staff showed no concern or effort to assist. I left feeling incredibly disappointed and frustrated.
This experience was far from family-friendly, and I would not recommend this hotel to families with kids. The lack of empathy and poor service was unacceptable.
Chokey
2025 年 4 月入住 1 晚
8/10
Hotel was good! Beds were confy and hotel staff was great! Just the surroundings looked a bit sketchy but it was safe once we walked around
Edwin
2025 年 3 月入住 2 晚
4/10
Sathananthan
2025 年 3 月入住 3 晚
8/10
As they had pictures of swimming pool in their gallery at online platforms, they didn't have it actually at the property itself. They said it has been converted into a lawn a few months ago..So that was kinda misleading..otherwise everything was perfectly fine.
Bhavishya
2025 年 3 月入住 1 晚
10/10
Yoshino
2025 年 3 月入住 1 晚
10/10
The room was clean, comfortable, and quite large. Staff were very helpful and responsive.
The breakfast was great with lots of options, including fresh fruit. The staff in the restaurant were exceptionally helpful and attentive. They made sure I had everything I needed.
They also offered a really wonderful dinner.
I was a little nervous arriving late at night, but they have great security and I felt quite safe.
Patricia
2025 年 3 月入住 3 晚
10/10
This hotel was great, service good food OK .It was as presented on the website a 4-5 star hotel not something I can say about all hotels in India.It was an excellent stay wish I had booked for longer
John
2025 年 3 月入住 1 晚
8/10
Alexander
2025 年 3 月入住 1 晚
10/10
Close to the airport
GANESH
2025 年 2 月入住 1 晚
8/10
Stayed for long stop over in Delhi. Good enough. No red flags.
Lisa
2024 年 11 月入住 1 晚
6/10
The beds were not clean. Bed covers looked dirty. The mangament did change the bed sheets.
The carpet between the beds were not clean. Looked like has not been cleaned for days.
Sujay
2025 年 2 月入住 1 晚
10/10
Ashish
2025 年 2 月入住 1 晚
10/10
Easy checkin and they were so helpful bringing up our bags and setting up an extra bed for our daughter on short notice.
Heather
2025 年 2 月入住 1 晚
10/10
pro: clean,gated, desk staff very amicable a especially considering a 1am check in
con : not nearby IGA aeroport as advertised. 30 min taxi cost around 25$
Gary
2025 年 2 月入住 1 晚
10/10
Good service but ok hotel.
Pavlina
2025 年 1 月入住 1 晚
2/10
Arinder
2025 年 1 月入住 1 晚
10/10
ARTURO AGUIRRE
2024 年 12 月入住 1 晚
10/10
Sumit
2024 年 11 月入住 1 晚
6/10
Rajni
2024 年 12 月入住 1 晚
10/10
This was the first time, I stayed at this hotel and I must say, overall a good and clean property with the right staff, eager to take the hospitality to its next level. The hotel’s support staff and the Dining staff were equally courteous. This Hotel is no where near Aerocity. Due to Traffic You must leave one hour early to get to Airport on time.
Ashu
2024 年 11 月入住 1 晚
10/10
I left my gold chain at their hotel. The housekeeping staff returned it to the front desk and they kept it safely. When I called them, they confirmed that it had been found. The honesty is much appreciated! I will always b grateful for it!
Neha
2024 年 11 月入住 1 晚
2/10
Jeongeun
2024 年 11 月入住 1 晚
10/10
I was pleasantly surprised by the level of service at the Debenture. The food was sumptuous and freshly prepared. The staff was quick, responsive and efficient. Overall, an excellent hotel with excellent services.