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迪納利烏鴉巢小屋酒店的評價

3 out of 5
迪納利烏鴉巢小屋酒店
238.5 George Parks Hwy, Denali National Park, AK

評價

8.0

很好

10 分評分，優異；270 則評價中有 110 則" "
8 分評分，不錯；270 則評價中有 84 則" "
6 分評分，一般；270 則評價中有 39 則" "
4 分評分，欠佳；270 則評價中有 23 則" "
2 分評分，很差；270 則評價中有 14 則" "

8.2/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Jennifer

家人同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Free shuttle service to/from Denali National Park railroad stop. Cozy cabin, ice chest outside for drinks with gratis ice available in reception. Tasty 49th State beer for sale. Clean sheets and towels, carpet well used. nice dark out shades, TV mounted, but didn't turn it on. Shower no tub. Lots of steps to climb, but close to other nearby food and shops. The Overlook is excellent place to dine $$. Jan was attentive server. Only a couple miles to Denali National Park via pathways. Bonus bicycles on site that a member of our party was able to ride. Responsive staff, but also a lot going on at registration when we stayed.
於 2023 年 8 月住了 2 晚

8/10 不錯

Rachel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Denali Crows Nest Team 於 2023年8月27日的回應
We appreciate the rating; we hope you enjoyed your stayed with us.

8/10 不錯

Roberta

伴侶同遊
Contesto e camera
於 2023 年 8 月住了 2 晚
Denali Crows Nest Team 於 2023年8月27日的回應
We appreciate the rating; we hope you enjoyed your stayed with us.

10/10 優異

Daryl

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Like staying in a mountainside treehouse. Excellent views!
於 2023 年 8 月住了 2 晚
Denali Crows Nest Team 於 2023年8月27日的回應
We appreciate your comment Mrs. Bowel; we hope you enjoyed your stayed with us.

10/10 優異

Alex (Nutley)

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent property with ease to Denali National Park.
於 2023 年 8 月住了 1 晚
Denali Crows Nest Team 於 2023年8月27日的回應
We are glad you enjoyed your stayed with us Mr. Ricardo.

4/10 欠佳

melissa

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
At check in the girl couldn’t answer any of my questions and she was way too focused on pushing wine on me. Also didn’t like having to walk up the steep hill carrying my luggage. No golf cart or anyone around to help me.
於 2023 年 8 月住了 1 晚
General Manager - Denali Crows Nest Cabins 於 2023年8月27日的回應
Thank you for your feedback, Mrs. Marty, we already provide proper feedback to the team in order to avoid this mistake on the future, I'm sorry you had to go through this, but we ensure based on this mistake, will help us improve for future guests.

4/10 欠佳

hope

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The road up to the lodging was is disastrous and too steep. Road was poor condition with loose soil and big loose soil bumps. Stairs were dangerous, room was dark.
於 2023 年 8 月住了 1 晚

6/10 一般

Barbara

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No service
There was zero maid sevice. The bed had plastic sheeting on it that crinkled when you slept, leading to terrible sleep. The manager said they inspected the maids work when we first arrived the toilet looked like it had not been cleaned in a month. Nowhere is it noted that you have to climb a mountain to get to your room
於 2023 年 8 月住了 3 晚

6/10 一般

Amber (Houston)

家人同遊
讚好：住宿狀況
不滿：職員與服務
When we checked in we asked if we would be able to leave our luggage with the front desk or bellhop since check out was at 11:00 and our train didn't leave until 4:00. First we were told it was fine then the "manager" came over and said it would be $10 to hold the bags and then she changed it to $10/bag. We told her absolutely not and started to walk out and then she yelled to come back and this one time she would wave the fee. It just seemed as though she profiled us to see if should could get extra money from us. The bathroom was not clean and looked like the corners had not been cleaned in a long time. The shower had mold in it. The whole hotel seems to be sliding down the hill. In the room you can tell that there is a large downward slope and it's really weird. You have to walk up a "hill" in the room. I dropped a small round container on the floor and I couldn't believe how fast it rolled all the way to the door and it hit hard. Also, keep in mind that this hotel is on a large hill and is nearly impossible to walk from the hotel to the "boardwalk" so you have to wait on the shuttle which only makes trips once per hour even though it's literally only a 2 min drive. Personally I wouldn't recommend this hotel and would stay somewhere else next time.
於 2023 年 8 月住了 1 晚

8/10 不錯

Scott

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

8/10 不錯

Angela

家人同遊
讚好：整潔度和職員與服務
We chose the cabins in lieu of a hotel and the location and staff were terrific. We were just up the hill from the shops and food "walkway" so we ventured out whenever we wanted. I would have liked a roomier and updated bathroom as it was very tiny and there were quite a few insects and spiders.

6/10 一般

Scott

家人同遊
讚好：職員與服務
While there are not a ton of choices in and around Denali, the place was satisfactory, but very expensive.
於 2023 年 7 月住了 2 晚

8/10 不錯

Kim (Santa Rosa)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
internet was spotty but overall a great stay
於 2023 年 7 月住了 3 晚

10/10 優異

Leah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

4/10 欠佳

lisa (Factoryville)

不滿：整潔度、職員與服務和住宿狀況
it's a crappy little hole in the wall with no amenities and poor service. we got there at 5 pm and the rooms were not clean. there is a plastic cover on the bed under the top sheet, I guess in case we pee the bed, really not comfortable. These people get away with this crap cause they make out like its a comfy little cabin in the woods when in reality its a poorly built shack, one on top of the next. NOT recommended.
於 2023 年 7 月住了 1 晚

10/10 優異

Jasey

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The place was great- the restaurant was amazing! The only issue we had was no wifi-which is not too big of a deal but we like to listen to the news when we get ready for bed and we couldn't get the tv, phone or laptop to have enough signal to watch the news. But it was not really a big deal!
於 2023 年 7 月住了 1 晚

8/10 不錯

Chad

讚好：整潔度
Quaint motel
Convenient transportation from hotel to train station. The hotel is about 800 feet up a steep hill from the main road. You need to be in shape to climb to/from the main road to the hotel.
於 2023 年 7 月住了 1 晚

6/10 一般

Jessica

讚好：住宿狀況
不滿：整潔度
於 2023 年 6 月住了 3 晚

8/10 不錯

Varsha

讚好：整潔度
於 2023 年 7 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和職員與服務
於 2023 年 6 月住了 3 晚

10/10 優異

Karin

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Unusual to have no housekeeping for four days but whatever we needed er got immediately from the staff at site. As the hotel wasn’t still fully booked it was very calm and comfortable for us. Our room in the ‚fifth floor‘ had an amazing view to the mountains. If we will ever come back to Denali we will stay here again.
於 2023 年 6 月住了 4 晚

2/10 很差

Elizabeth

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Expedia and Denali Crow’s Nest Cabins management were able to pas the buck back and forth, continually leading me to believe that I would be getting a refund for a visit that I had to cancel, for FIVE months. The inhospitable policy of no refund after booking, even if the cancellation is five months in advance is so shockingly rigid that I let myself be strung along by the two management teams instead of working with my credit card company to cancel payment. Now I have unwillingly made a “donation” of over $1200 to the Denali Crow’s Nest Cabins. I hope it helps their business and their employees.
於 2023 年 6 月住了 3 晚

4/10 欠佳

Vijay

I have requested for a refund for our stay, as we had a couple problems during the stay. Firstly, on multiple occasions during our stay, hot water didn’t work. To the extent that we had to switch our rooms. Also, in the morning of last day of our stay, there was no water for many hours due to a pipe burst in their facility. And lastly, on multiple occasions, we had asked for cleaning the rooms (clean the trash , and change the towels) but they just forgot to do so.
於 2023 年 6 月住了 3 晚

6/10 一般

Kristine

親子同遊
讚好：整潔度
不滿：住宿狀況
The property is in definite need of some repairs. Was a fine stay for a couple nights but expected more for the price. Paying for the convenience of a couple minute drive to the park entrance
於 2023 年 6 月住了 2 晚

8/10 不錯

John (Holly Springs)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚

8/10 不錯

jann

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚

6/10 一般

Heather

家人同遊
讚好：職員與服務
Adequate for a single night only
I’m glad I had only booked a one night stay here. It was adequate for a single night, but I would not recommend to a friend. Rooms are dated, and the whole cabin was more rustic than pictured in photographs. The bathroom was small and the only toiletry provided was a single bar of soap. We booked a king bed with pull out sofa and there was a problem with the sofa so they were going to put a roll out bed in the room and we said fine. Then he switched us to a room he said was a Queen and double bed, and we said fine. When we got to the room it was 2 doubles.
於 2023 年 5 月住了 1 晚

10/10 優異

Lidia

於 2023 年 5 月住了 1 晚

10/10 優異

Arlene

讚好：整潔度、職員與服務和住宿狀況
Only stairs available to carry your baggages to your rooms
於 2023 年 5 月住了 2 晚

10/10 優異

Gina

讚好：整潔度、職員與服務和住宿狀況
Owners were very nice and welcoming. Clean room and beautiful scenery!
於 2023 年 5 月住了 1 晚
Denali Crows Nest Team 於 2023年6月13日的回應
Hi Mrs. Salvatori, it was a pleasure having you as guest on the property.

6/10 一般

Tom

家人同遊, 多人同遊
讚好：整潔度
不滿：職員與服務
The property and cabins are ok nothing special. Had a problem with my Expedia reservations on the properties end and it took a day to resolve it and was offered breakfast to make up for the inconvenience. When arriving after difficulty finding it the clerk stated that breakfast would be $18.00 each and that their restaurant was closed and there would be boxed breakfast in the lobby. The $18.00 breakfast was 2 mini muffins, an apple, small yogurt and granola bar not hardly worth $18.00. Very disappointing across the board.
於 2023 年 5 月住了 1 晚

6/10 一般

Joshua

於 2023 年 5 月住了 2 晚

10/10 優異

Darrell D

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent place to stay
Overall I could not ask for better place to stay. The view is breathless !!
於 2023 年 5 月住了 1 晚
Denali Crows Nest Team 於 2023年6月13日的回應
Hi Mrs. Doudt, thank you so much for your comment, we are thrilled that you had a unique experience with us.

8/10 不錯

Sam

讚好：整潔度和住宿狀況
Nice spot overall.
於 2022 年 9 月住了 2 晚

10/10 優異

Julie

讚好：整潔度和住宿狀況
Exceeded my expectations! The cabins were adorable with lots of privacy, clean rooms, comfortable beds and amazing views! The management and staff were excellent and went above and beyond! They booked my excursions, helped with luggage transport, shuttled us to and from the train station, provided coffees and waters in the rooms, happy hour in the evening and recommended local restaurants. Looking forward to returning next summer and extending my stay!
於 2022 年 9 月住了 2 晚
MB 於 2022年9月17日的回應
Hi Julie,We are thrilled to hear how much you enjoyed your stay, and that our staff enhanced your experience! I will share your praise with the staff. We look forward to hosting you again in the future!

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
One of Denali's best
The view wss amazing! Room was clean, bed comfortable. The many steps to our room was too much for us, but they were gracious enough to pick us up from the parking lot in a golf cart. Very kind staff.
於 2022 年 9 月住了 3 晚
MB 於 2022年9月17日的回應
Hello,We are glad to hear that you enjoyed your stay, and that the staff could ease your concerns. I will share your positive praise with our staff. We hope to have you back again someday!

10/10 優異

jennifer

讚好：整潔度和客房舒適度
Fun
Fun to stay in our own cabin. Few hiccups with the plumbing since its the end of the season but we got hang of it. Short walk down to the boardwalk where restaurants/shops are. Easy van into park. We came from thevtrain and they were waiting for us. No need for a car. Front desk was very helpful with tips on park
於 2022 年 8 月住了 3 晚
MB 於 2022年9月9日的回應
Hi Jennifer,Thank you for your review! We are sorry to hear that you experienced some difficulties, but glad to hear that it was quickly resolved. We are happy to hear that you enjoyed our amenities, and will share your praise with our staff!

8/10 不錯

Elizabeth Anne

於 2022 年 9 月住了 3 晚

8/10 不錯

Lois

多人同遊
讚好：整潔度和住宿狀況
Charming! Lots of flowers and landscaping around the whole property. Wonderful restaurant, easy walk to the local 'boardwalk' of shops and eating places and easy drive to Denali NP. Very helpful and friendly staff. But it is on a hill. Lots of stairs and walking. Do not recommend for travelers with disabilities.
於 2022 年 7 月住了 3 晚
MB 於 2022年9月9日的回應
Hello Lois,Thank you for taking the time to write a review. We are glad to hear that you enjoyed our property and that our staff was able to enhance your stay.

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
於 2022 年 8 月住了 3 晚
MB 於 2022年9月2日的回應
Thank you for your response, we appreciate it and are happy to hear that you enjoyed your stay!

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
於 2022 年 8 月住了 1 晚
Ashley Threadingham, General Manager 於 2022年9月1日的回應
Thank you for your feedback; we're glad you enjoyed your stay!

10/10 優異

Elena

讚好：整潔度和客房舒適度
Honeymoon Adventure
We were on our honeymoon and it was perfect. We loved our room and how cute it was, we had amazing views, and it was a great location in Denali Village.
於 2022 年 6 月住了 2 晚
MB 於 2022年8月23日的回應
Hello Elena,We are delighted to hear that you and your spouse enjoyed your stay, and that we could be a part of a memorable honeymoon.

4/10 欠佳

Jeremy

商務旅客
不滿：整潔度和客房舒適度
於 2022 年 8 月住了 3 晚
Ashley Threadingham, General Manager 於 2022年8月18日的回應
Hi Jeremy, Thank you for providing feedback; however, these pictures are not from our property. Please consider revising your review and/or pictures to reflect your stay with us. Thanks so much; wishing you safe travels in the future!

2/10 很差

adrianne

不滿：整潔度和客房舒適度
Low to NO water flow; slanty floor; unclean surfaces
於 2022 年 8 月住了 1 晚
MB 於 2022年8月23日的回應
Hi Adrianne,Thank you for providing feedback. We will take your comments into consideration and make changes where we can. Wishing you safe travels in the future.

8/10 不錯

Don

伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Great location, friendly staff. Entrance from the road to property easy to miss!
於 2022 年 8 月住了 2 晚
Ashley Threadingham, General Manager 於 2022年8月17日的回應
Hi Don, Thank you so much for your kind feedback; we're glad you enjoyed your time in Denali and hope to see you soon!

8/10 不錯

Maria

於 2022 年 7 月住了 2 晚

10/10 優異

Carol

家人同遊
讚好：整潔度、設施服務和住宿狀況
Very nice view and quaint cabins
於 2022 年 8 月住了 2 晚
Ashley Threadingham, General Manager 於 2022年8月17日的回應
Hi Carol, Thank you so much for your kind feedback. Wishing you safe travels!

8/10 不錯

Marilyn

讚好：整潔度和客房舒適度
Eat here!
Totes adorbs little cabin. Fantastic view, and unbelievably great restaurant onsite. My only complaint, if you can call it that, was the price, which seemed pretty high for the size/appointments
於 2022 年 8 月住了 1 晚
Ashley Threadingham, General Manager 於 2022年8月17日的回應
Hi Marilyn, Thank you for the kind feedback. We're glad you enjoyed your time in Denali and wish you safe travels!

10/10 優異

Simone

於 2022 年 7 月住了 1 晚

10/10 優異

Angela

家人同遊
讚好：整潔度和客房舒適度
I like that they had coolers for use… and ice for them😊
於 2022 年 7 月住了 1 晚