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峇里庫塔日落大道溫德姆華美達酒店的評價

4 out of 5
峇里庫塔日落大道溫德姆華美達酒店
Jl. Sunset Road no. 9, Denpasar, Bali

評價

7.4

不錯

10 分評分，優異；136 則評價中有 33 則" "
8 分評分，不錯；136 則評價中有 50 則" "
6 分評分，一般；136 則評價中有 31 則" "
4 分評分，欠佳；136 則評價中有 10 則" "
2 分評分，很差；136 則評價中有 12 則" "

7.6/10 

整潔度

7.8/10 

職員與服務

6.4/10 

設施服務

7.6/10 

住宿狀況

6.4/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
基本上房間可以，付近有便利商店，走出飯店左手邊有超市，大約步行十分鐘！
早餐人太多東西供應的慢，團體與個人在同一個地方用餐，有些失去用餐的氣氛！
於 2019 年 9 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
环境好价格便宜很不错的酒店
人多用水的时间 没有热水 洗澡很冷啊

8/10 不錯

sandy (Hong Kong )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
這家酒店這樣的價錢很棒
酒店整體都好好，職員各個都好好，係早餐有帶改善.酒店對面有一家酒樓，食物好好食好便宜酒店直行一分鐘值得推介。。。。。

4/10 欠佳

Leo, Taiwan

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
不會再來的旅館
來巴里島N次了，這是最不佳的旅館。因為是新開沒多久，又離這次要拜訪的供應商很近，網上照片又挺吸引人的，就訂了4個晚上。入住後才發現這個hotel有很多暗房，房間內又有異味，要求換房後，才勉強找到異味少一點的房間！房內或Lobby的wifi訊號也差，房間內也一堆毛髪未清，早餐也不佳，如果每天都有人接送（每日都有內地團客）地點就不是問題，如果是來自助旅行，同樣價格，巴里島有更多的選擇。雖然服務人員大多仍帶著巴里島人民的微笑，但這間連鎖旅館的管理實在太差了！

8/10 不錯

sixandthree

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

JJ (MACAU)

讚好：整潔度和住宿狀況
不滿：職員與服務
酒店舒服，服务质素一般
酒店位置挺好的，開始覺得不錯，後來因為房間沒有WIFI需要工作人員幫忙，可是等了很久都沒有回應，再打回去工作人員給的解釋沒有很清楚就說經常斷網。并沒有幫我們解決問題

10/10 優異

Seyidali

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 8 晚

8/10 不錯

Severino

家人同遊
讚好：職員與服務和住宿狀況
The place close to airport
於 2024 年 4 月住了 3 晚

2/10 很差

Zaahir

家人同遊
不滿：整潔度、設施服務和住宿狀況
Dirty

6/10 一般

Michael

讚好：職員與服務
The room was small and a bit dated.
於 2022 年 8 月住了 1 晚

6/10 一般

Bryan

讚好：客房舒適度
不滿：整潔度
Ok
The hotel is rather rundown, the bed was comfortable but the room could have been cleaner. I did like the breakfast. Also there is a rooftop pool which offers excellent views of the surrounding area.
於 2021 年 6 月住了 1 晚
Sofyan - Director of Sales 於 2021年6月23日的回應
Dear Mr. Bryan, Thank you for your feedback. It was a pleasure assisting you and glad that you're enjoy staying with us. We're very appreciated of your review and we'll assurance for improving the room quality immediately. Hopefully you'll be happy to return again with us and hope to serve you more better at your next visit. Always stay safe and healthy, see you soon. Best Regards

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the breakfast is great the staff are very friendly and helpful the pool could do with a renovation but overall the place is nice
於 2020 年 2 月住了 1 晚
Sofyan - Director of Sales 於 2020年3月11日的回應
Thank you for your feedback & staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm so glad to know that you're enjoying during stay with us. We hope to see you again near the future & Have a pleasant day

2/10 很差

AC

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Not clean, food was not good, staff is not aware of bookings and asked us to checkout a day before actual checkout. Do not hire their driver, he is too expensive.
於 2019 年 12 月住了 3 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
Location is rather far from the heart of Kuta - the surrounding area is rather drab. Hotel was simple and clean enough although the rooms had very thin walls so it could get quite noisy. In general, the hotel looks like it's seen better days. Staff were friendly otherwise.
於 2019 年 10 月住了 3 晚

8/10 不錯

Man

家人同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
AC leaked in kids room. Requested to be checked but no one came
於 2019 年 9 月住了 4 晚

4/10 欠佳

真實旅客

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Nach Kanal gestunken man hat Ratten gesehen im Speisesaal Frühstück war mau und nicht Apititlich
於 2019 年 10 月住了 6 晚

6/10 一般

真實旅客

於 2019 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The breakfast was amazing. A huge spread of food each morning with many different options. The breakfast staff was SO nice and helpful. They were immediately attentive and constantly refilling food. The hotel staff is incredibly friendly and helpful, very responsive. The hotel is close to the airport in a great location for shopping or catching a taxi to the beach. The gym is the best gym I've experienced in a hotel ever before. The pools are gorgeous. And the room service is delicious and very well priced. We ate room service nearly every single night. It's also 24/7 room service so if you work late or just need a midnight snack, they're always available. Overall, a fantastic hotel, especially for the price. I've never had so many great amenities at such a great price before!
於 2019 年 8 月住了 27 晚

6/10 一般

Kerim Omer

不滿：住宿狀況
Quite a run down hotel.
Quite a run down hotel.
於 2019 年 9 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 3 晚

10/10 優異

真實旅客

於 2019 年 9 月住了 3 晚

8/10 不錯

River

讚好：職員與服務和客房舒適度
於 2019 年 9 月住了 5 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All staff from different departments are really well trained professionly. Impressed with the service. Keep it up all.
於 2019 年 8 月住了 3 晚
Iqbal_Febian 於 2019年8月19日的回應
Dear Guest, Thank you for staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm so glad to know that you enjoy your stay with us. We hope to see you again near the future. Regards, Iqbal Febian Marcom Manager

10/10 優異

Rita

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Goed !!!
Goed Hotel voor zaken mensen ( come and go ), minder voor gezins vakantie!! Wel schoon en netheid! Te druk bijde hoofd ingang - tegen de straat aan !!!!
於 2019 年 7 月住了 2 晚

8/10 不錯

Dominic

Standard hotel
It's was okay, bathroom was smelling but the room service was availble whenever asked to spray freshener. Guest room ac was leeking. Rooms are spacious and clean.
於 2019 年 7 月住了 2 晚
Iqbal_Febian 於 2019年8月19日的回應
Hi Dominic, Thank for staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm personally sorry if your bathroom is smelly & the ac was leaking. I will take serious notes regarding this. We do hope to see you again next time you visit Bali. Regards, Iqbal Febian Marketing Communication Manager

8/10 不錯

真實旅客

於 2019 年 6 月住了 5 晚

8/10 不錯

真實旅客

於 2019 年 6 月住了 3 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度和住宿狀況
The property was in a good location easy to get to. Was unhappy with the service asked several times to get ac fixed in our room as it was leaking and safe was not in use. They were fixed after the fourth time asking.
於 2019 年 6 月住了 3 晚

2/10 很差

真實旅客

讚好：整潔度和住宿狀況
不滿：設施服務
A good poolside and a good rooftop breakfast but terrible location, nothing interesting nearby, traffic to head to nice things, and the air conditioning in the room almost doesn’t work - deal breaker for me! The room needs to be cool and comfortable and beautiful- that’s the real experience for a tourist! Bali is pretty hot in May so good air conditioning is important!
於 2019 年 5 月住了 2 晚

2/10 很差

Allan

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very bad
Do not choose this hotel because nothing is good about it.. The noise is to much, the staff are incompetent, the food is terrible, no working wifi etc. If you would like to stay there, try atleast 1 or 2 nights, do not take more as i did...
於 2019 年 4 月住了 14 晚

6/10 一般

真實旅客

於 2019 年 4 月住了 5 晚
Evan - Cluster E-commerce Manager 於 2019年4月23日的回應
Dear Value Customer we thank you for your review for us look forward to welcome you again in our hotel best regards

2/10 很差

真實旅客

伴侶同遊
讚好：整潔度
不滿：職員與服務和設施服務
One of the maids or housekeeping staff broke the glass to the balcony while I was away to an island on Lombok and right when I’m checking out - late to my flight by the way they said I had to pay because it was guest liability. Because I was going miss my flight I paid it but will definitely complain to the hotel management.
於 2019 年 3 月住了 10 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 5 晚
Evan - Cluster Ecommerce 於 2019年4月2日的回應
Dear Value Guest We Thank you for your review for us look forward to welcome you again in the future

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was fantastic! The rooms were amazing! The pools and restaurants were great as well. Great service!
於 2019 年 3 月住了 2 晚
Anastasia Damayanti 於 2019年3月26日的回應
Hi Guest, Warmest greeting from the heart of Kuta. Thank you for taking your time and give us some great review. I'm pleased to know that our facilities & services meeting your expectation. I hope to see you again in your next visit to Bali at Ramada by Wyndham Bali Sunset Road Kuta. Regards, Anastasia Damayanti General Manager

6/10 一般

真實旅客

家人同遊
不滿：整潔度
the staff at the front desk were very helpful and friendly. our room was not clean the whole time we were there. the faucet n shower n toilet were not clean everyday . only replaced the towels and made the beds.
於 2019 年 2 月住了 4 晚
Iqbal Febian Tirtowiguno 於 2019年2月14日的回應
Dear Guest, Greeting from the heart of Kuta. Thank you to taking your time for give us some feedback and complimenting our staff. we are sorry that you have to experience such thing on your holiday. We have noted your feedback seriously that we will review for improvement. We hope to see you again next time you visit Bali. Best regards, Iqbal Febian Tirtowiguno Asst. Marcom Manager

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Staff was very unprofessional, they just let sit there waiting and I have to asked if the room is ready also there were no staff offered to help with your luggage. AC inside the room was leaking and water dropping from the ceiling! It looks like the hotel has not been maintained properly and left the next morning ASAP!!!! Terrible!! DO NOT stay at this hotel!!!
於 2019 年 2 月住了 3 晚
Evan E-Commerce Manager 於 2019年3月13日的回應
Dear Our Valued Customer we do apologize for your bad experience you have during your stay with us. we'll improve our service and it will not happen again in the future and we'll look forward to welcomed you again

4/10 欠佳

Anders

不滿：職員與服務和客房舒適度
於 2019 年 2 月住了 2 晚
Evan E-Commerce Manager 於 2019年3月13日的回應
Dear Valued customer we do apologize for your bad experience during your stay with us. we'll improve our service and it will not happen again in the future. and we look forward to welcomed you again

6/10 一般

Tracey

不滿：整潔度、住宿狀況和客房舒適度
Not a 4 star hotel
The hotel needs to be condemned. It is a disgrace. On a positive note, the staff were lovely.
於 2018 年 12 月住了 15 晚
Iqbal Febian 於 2019年2月12日的回應
Dear Tracey, I am so proud to be able to work with such passionate people who come to work with a smile on their face aiming to always deliver an excellent service for any of our guests. Regarding the hotel condition, we will take this into management attention and look for ways to improve it. Best Regards, Iqbal Febian Tirtowiguno Asst. Marketing communication Manager

8/10 不錯

Laly

讚好：職員與服務、住宿狀況和客房舒適度
Nice hotel. Didn’t spend a lot of time in there due to sight seeing and exploring the island. Breakfast is lovely and lots to choose from. Rooms were clean on arrival, however safe didn’t work and staff never came to check after we asked. Fresh bottled water in room given every day which was lovely. Stayed at Christmas time so very busy which means the hotel being a slight further walk than the main hotels near Kuta Beach was more beneficial when needing a taxi to different places as less traffic! Spa massage was lovely. Pool area was clean and nice. Staff polite and friendly
於 2018 年 12 月住了 7 晚
Iqbal Febian Tirtowiguno 於 2019年2月14日的回應
Dear Laly, Greeting from the heart of Kuta. Thank you for your review and for staying with us in Ramada. We are glad to know that you are happy with our breakfast , rooms, pools & the hotel services. We really appreciate your great review & we look forward to welcoming you back at Ramada by Wyndham Bali Sunset Road Kuta when you travelling back to Bali. With best regards, Iqbal Febian Tirtowiguno Asst. Marcom Manager

6/10 一般

真實旅客

不滿：整潔度、職員與服務和住宿狀況
ゴキブリが二回出現。 ハンドタオルが補充されなかった。 部屋の呼鈴が故障。 エアコンの音がうるさい。
於 2018 年 12 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Value and Service
Great stay, very good service and amazing value considering our budget
於 2018 年 12 月住了 5 晚
Iqbal Febian Tirtowiguno 於 2019年2月14日的回應
Greeting from Ramada by Wyndham Bali Sunset Road Kuta. Thank you for taking your time to give us review. We are glad to know that you are happy staying with us. We look forward to welcoming you again at Ramada by Wyndham Bali Sunset Road Kuta whenever you visit Bali again. Best regards, Iqbal Febian Tirtowiguno Asst. Marcom Manager

6/10 一般

Deepak

讚好：職員與服務
不滿：整潔度
Try and avoid
The room was on ground floor and had a potent sewer smell, the AC was leaking and damaged some of my clothes. Room 1110. Once issue was reported nothing much was done. No room change. The safe was not reset and had to wait 1 hour for somebody to reset
於 2018 年 9 月住了 4 晚

4/10 欠佳

WONG (Hong Kong)

不滿：住宿狀況和客房舒適度
The room I stayed was very noisy as it is close to the reception area and the hotel is too close to the road where traffic is very busy. The room is also very dark as the balcony is covered. The price is good and the gym is great. One has to trade off between these factors when considering this hotel.
於 2018 年 7 月住了 3 晚

6/10 一般

Judith

Ok stay
The hotel was close to everything but located on a very busy street. To go somewhere took time due to traffic. The Room was clean but the air-con was broken. Ok stay but next time I would stay in a less touristy area.
於 2018 年 2 月住了 6 晚

8/10 不錯

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2017 年 12 月住了 2 晚

8/10 不錯

Gabgarote (Mexico)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and new hotel. Very nice staff
Everything is nice, but they could improve with the breakfast quality.
於 2017 年 12 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務和住宿狀況
not a good experience at all,
booked and payed through expedia well in advance. got to the hotel and they had no booking for us as we not in the system. after waiting for 45 minutes, it took me getting quite upset with the service desk attendant that they gave us a room.
於 2017 年 8 月住了 1 晚

8/10 不錯

david

讚好：客房舒適度
Comfortable hotel with a good gym for a hotel. Good roof top open air breakfast buffet. Air-conditioners in rooms leak water and create a puddle on the floor. Disappointingly the Wifi was very poor everywhere except the lobby. Room servicing was patchy - every day they'd forget something and it was impossible to get them to come back (One day I tried calling reception 4 times to get towels with no luck! ). Served as a good base for our first week in Bali but there is nothing in the local area so we needed to get a cab to sites and restaurants.
於 2017 年 6 月住了 7 晚

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
This hotel is a very big and modern facility. It's the polar opposite of the small little boutique hotels we stayed in in Bali. The hotel lobby, full of tourists checking in or checking out, reminded me of the bustle of casino hotels in Vegas, yet the staff was very friendly and attentive: which is a no small feat when you you consider how many guests they deal with every day. The two pools are beautiful. Our room was very comfortable. The laundry needed some attention as my partner's "fresh" bath towel had what looked like a food stain on it and there were makeup marks on our sheet (lipstick or blush...I couldn't tell for sure). Otherwise, the room was neat and tidy. Room service was prompt. The area immediately around the hotel is not particularly interesting, but a 30 minute stroll gets you to the beach. The airport shuttle which cost 150,000 rupiah or $11 US was easy to arrange and got us to the airport swiftly with a 30 minute drive time. Overall, this hotel was a very good value for the money and we were happy to have stayed there.
於 2017 年 7 月住了 1 晚