2/10 很差
Tara L. (Helotes, TX)
2024年5月24日
Never got the code to get in
Unfortunately we were unable to stay on the property because the owner never sent the door code to get in. After trying to call several times, text and message through the app, we ended up getting a hotel room instead. We got to the house late and I thought he come just be in my email confirmation but it wasn’t and we didn’t have time to wait to hear back from the owner.
VBRO was good about refunding our stay so that was the positive part of the situation. Although I don’t blame the owner completely, I’d suggest they have the code sent the morning of the reservation to make things easier for everyone.
Tara L.
於 2024 年 5 月住了 2 晚