季節性室外泳池

東丹佛頂級貝斯特韋斯特普拉斯酒店的評價

3.5 out of 5

評價

8.4

很好

10 分評分,優異;1102 則評價中有 620 則" "
8 分評分,不錯;1102 則評價中有 246 則" "
6 分評分,一般;1102 則評價中有 104 則" "
4 分評分,欠佳;1102 則評價中有 50 則" "
2 分評分,很差;1102 則評價中有 82 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Maria

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this property! When cleaning they need to work on places that people touch a lot because I had to clean around the toilet paper, roll the door frames where pants, touch and light switches etc. They were all very dirty and you could see handprints and those are the important things to keep clean. Everything else was very clean and the rooms are very nice. Weekends this place is fun, so if you're not into fun, you don't want to come here. If you're into quiet, go to a spa. Very family friendly and they have a new Cafe in there that is really good. Make sure you tip those workers well they work hard.
於 2024 年 5 月住了 1 晚

10/10 優異

Juan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice staff
於 2024 年 5 月住了 1 晚

10/10 優異

Roy (Utuado)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Best Western Premier Staff 於 2024年5月19日的回應
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again next time

6/10 一般

SABATA

讚好:職員與服務
They gave me the wrong room when I checkacting then when they corrected the room they gave me was dirty the balcony was dirty the pillows was dirty and the couch had stains in it
於 2024 年 5 月住了 3 晚
Best Western Premier Staff 於 2024年5月19日的回應
Thank you for taking the time to provide your feedback. We apologize for the issues you experienced during your stay. We will get this passed onto management to have these problems resolved

10/10 優異

Kelly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was super friendly. It was clean and quiet and restful
於 2024 年 5 月住了 1 晚
Best Western Premier Staff 於 2024年5月13日的回應
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again next time

10/10 優異

Paulette

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Miss the complimentary breakfast, it was such a good breakfast. Now it’s a cafe.
於 2024 年 5 月住了 1 晚
Best Western Premier Staff 於 2024年5月8日的回應
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to seeing you again next time

10/10 優異

Jason

家人同遊
Good
於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年5月8日的回應
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again

10/10 優異

Alvin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I will definitely use Best Western Premier again for future trips.
於 2024 年 4 月住了 2 晚
Best Western Premier Staff 於 2024年5月1日的回應
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again

10/10 優異

Paola

於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年5月1日的回應
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

6/10 一般

danny

伴侶同遊, 商務旅客
不滿:職員與服務
The staff was unfriendly
於 2024 年 2 月住了 1 晚
Best Western Premier Staff 於 2024年5月1日的回應
Thank you for taking the time to provide us with your feedback. We apologize for the unfriendly experience with the staff. We will be looking into this

8/10 不錯

Thomas

於 2024 年 4 月住了 2 晚

6/10 一般

Caleb

家人同遊, 多人同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
Full disclosure my friend that we were meeting had a terrible experience with the night manager the night before we got there. When we arrived the receptionist asked for my drivers license and my wife’s as well. I’ve never had a hotel ask for more than the person on the reservations ID. I don’t like it cause everything you need to steal an identity is on a drivers license. It definitely raised my hackles. We got to the room and it was clean but the shower stall leaked at the bottom. There were two spots in the ceiling where they cut into the drywall and patched without mudding and finishing. There was also two spots in the wall that were cut and drywall replaced without being muddied. All in all a budget price for a trash experience. I will not stay again and if I was best western I’d be embarrassed to have my name attached to this place.
於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年4月29日的回應
Thank you for taking the time to provide your feedback. Not only is it corporate policy, but most all Denver area hotels request ID of anyone over the age of 18 to ensure safety for all of our guests that only the people we have on file are allowed key access to your room.

6/10 一般

Allyson

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年4月29日的回應
Thank you for taking the time to fill out this survey. We appreciate your business. Please let us know if you had any issues we need to address

10/10 優異

Kenny

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lower level with a back patio area, very clean and comfortable
於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年4月29日的回應
Thank for your taking the time to provide your feedback. We appreciate your business and look forward to seeing you again

10/10 優異

Spencer

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean rooms super comfy beds awesome pool
於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年4月25日的回應
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again

6/10 一般

Sandra

讚好:整潔度和職員與服務
Electrical sockets were exposed
於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年4月25日的回應
Thank you for taking the time to provide us with your feedback. We apologize for the poor room conditions you experienced while staying with us. This has been dealt with and fixed. We do hope you will stay with us again for a chance to provide you with a better experience

10/10 優異

Lisseth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年4月25日的回應
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

10/10 優異

lesley

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Best Western Premier Staff 於 2024年4月25日的回應
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

8/10 不錯

Denise

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年4月25日的回應
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

4/10 欠佳

Joe

不滿:整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Best Western Premier Staff 於 2024年4月25日的回應
Thank you for taking the time to fill out this survey. We apologize for any issues you experienced during your stay.

6/10 一般

Angela

伴侶同遊
Check in was ok, staff wasn't quite sure how to deal with and accept a service dog. They wanted to charge us a fee for our service(ADA) dog. Had to explain the situation to them. Seems like a lot of service industry employees still need training in this seemingly common situation. Otherwise things went well and the propose nice!
於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年4月25日的回應
Thank you for taking the time to provide your feedback. We do apologize for the inconvenience with you service dog. Staff has been trying to find ways to approach those with service animals due to many people claiming their animal is a service dog/animal and the rooms end up being destroyed and making it difficult for those who do in fact have a service animal. We do appreciate your business and we hope to see you again next time for a chance to provide you with a better experience

8/10 不錯

Dan

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Place is very nice inside and is on the high end of clean and stylish. It’s near the airport and the surrounding area is Meh. Even though this is a best western you have to pay for coffee and breakfast. The breakfast is a little better than a normal fare but $3 to put the same tiny cups of cheap cream into my black drip coffee is a stretch for a Best Western. I understand having to pay for Lattes and Mochas and Espresso but I’ve never had to pay for drip at a hotel before. Oh well, not what I expect from a BW.
於 2024 年 4 月住了 1 晚
Best Western Premier Denver East 於 2024年4月15日的回應
Dan,Thank you so much for staying with us and for your review! We are so excited to have our coffee shop up and going and hope that you enjoyed. We hope you come stay with us again in the future!

10/10 優異

Anjelica

讚好:整潔度、職員與服務和設施服務
Loved the jet pool great for a perfect getaway
於 2024 年 3 月住了 1 晚
Best Western Premier Denver 於 2024年4月15日的回應
Anjelica,Thank you so much for staying with us and for your amazing review! We hope you come stay with us again in the future!

10/10 優異

Andrew

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice room. Clean, not much of that dank hotel smell, which was nice. Staff was pleasant. Over all very happy@
於 2024 年 4 月住了 1 晚
Best Western Premier Denver 於 2024年4月15日的回應
Andrew,Thank you so much for staying with us and for your amazing review! We hope you come stay with us again in the future!

8/10 不錯

Rong

於 2024 年 4 月住了 1 晚
Best Western Premier Staff 於 2024年4月29日的回應
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

8/10 不錯

Ryan

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2024 年 3 月住了 1 晚
Best Western Premier Staff 於 2024年4月5日的回應
Thank you taking the time to complete this survey. We appreciate your business and hope to see you again next time

8/10 不錯

Soliel

於 2024 年 3 月住了 1 晚
Best Western Premier Staff 於 2024年4月25日的回應
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

4/10 欠佳

timmy

家人同遊, 伴侶同遊
不滿:職員與服務和住宿狀況
Then jacuzzi tub was nicd after we cleaned it.. and was miss lead to believe for the cost breakfest was included. Not an additional fee..
於 2024 年 3 月住了 1 晚
Best Western Premier Staff 於 2024年3月29日的回應
Thank you for providing your feedback. We will make sure this gets passed onto our housekeeping management. We apologize for the misunderstanding with the breakfast. It has been additional charge for over a year now.

10/10 優異

Jim

於 2024 年 3 月住了 1 晚
Best Western Premier Staff 於 2024年4月5日的回應
Thank you for taking the time to complete this survey. We appreciate your business and hope to see you again next time

6/10 一般

Clarissa

親子同遊
讚好:整潔度和住宿狀況
La propiedad y limpieza excelente
於 2024 年 3 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Gracias por tus comentarios. Esperamos verte de nuevo la próxima vez.

10/10 優異

zachary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect
於 2024 年 3 月住了 5 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We appreciate your business and hope to see you again next time

10/10 優異

Amy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
1 of the best Hotel/Rooms I stayed at.
於 2024 年 3 月住了 1 晚
Best Western Premier Denver East 於 2024年3月11日的回應
Thank you for your amazing 5 out of 5 star review! We are so glad you enjoyed your stay and look forward to having you stay again in the future!

10/10 優異

Dan

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Clean and quiet. Enough food nearby within walking distance.
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We appreciate your business and hope to see you again next time

10/10 優異

Francesca

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
almost had a snag at check-in getting the room i thought i had paid for but the manager was quite kind to accommodate and correct my mistake…..this newly renovated property was extremely cozy and comfy!
於 2024 年 2 月住了 4 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We apologize for the snag at check in but very happy things were sorted out. We appreciate your business and hope to see you again next time

8/10 不錯

John

商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback, We hope to see you again next time

10/10 優異

Jesus

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We appreciate your business and hope to see you again soon

6/10 一般

Nathaly

不滿:整潔度
I was itchy all night, I think the sheets were not changed, it didn't look very clean. Also there wasn't enough towels or toilet paper... But I did enjoyed the stay and the bath tub. The lady at the front desk wasn't too friendly as well.
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We apologize for the issues you experienced during your stay. We will get this passed onto our management and housekeeping staff. We hope you will stay with us again for a chance to provide you with a better staying experience

8/10 不錯

Guy

讚好:職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We hope to see you again next time

8/10 不錯

Aliaksandr

Wery good
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We appreciate your business and look forward to seeing you again

10/10 優異

Soledad

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We hope to see you again next time

10/10 優異

Israel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We appreciate your business and look forward to seeing you again

10/10 優異

Philessa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were fantastic. The hotel was very clean and up to date.
於 2024 年 2 月住了 2 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We appreciate your business and look forward to seeing you again

10/10 優異

Jessica

家人同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice customer service very speedy turnaround times and help is always super quick. My husband has stayed quite a few times and I understand why definitely will be staying there more.
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We appreciate your business and look forward to seeing you again next time you are in town

10/10 優異

Nahum

於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We look forward to seeing you again soon

10/10 優異

Raschel

讚好:整潔度、住宿狀況和客房舒適度
Loved it!
We loved this hotel! It was a quick trip so we didn’t get much chance to enjoy the hotel but we were impressed with it! It was clean, comfortable, & quiet. We would definitely stay here again if we had the chance!
於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We appreciate your business and look forward to seeing you again soon

10/10 優異

Julian

於 2024 年 2 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We look forward to seeing you again soon

10/10 優異

LEE

於 2024 年 1 月住了 3 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We look forward to seeing you again soon

6/10 一般

Chanelle

親子同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Rude and not helpful staff
於 2024 年 1 月住了 1 晚

4/10 欠佳

Chanelle

親子同遊
讚好:整潔度和設施服務
不滿:職員與服務
Rude and not helpful staff
於 2024 年 1 月住了 1 晚

10/10 優異

April

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Best Western Staff 於 2024年3月15日的回應
Thank you for your feedback. We look forward to seeing you again soon