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丹佛國際機場希爾頓大使套房酒店的評價

3.5 out of 5
丹佛國際機場希爾頓大使套房酒店
7001 Yampa St, Denver, CO

評價

8.4

很好

10 分評分，優異；1000 則評價中有 534 則" "
8 分評分，不錯；1000 則評價中有 236 則" "
6 分評分，一般；1000 則評價中有 118 則" "
4 分評分，欠佳；1000 則評價中有 59 則" "
2 分評分，很差；1000 則評價中有 53 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

chien ju

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Embassy Suites DIA 於 2020年2月22日的回應
Thank you for your feedbacK!

10/10 優異

Tracy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was nice, clean and everything you expect at an Embassy.
於 2024 年 4 月住了 1 晚

10/10 優異

Qaiser

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very spacious and comfortable room.
於 2024 年 4 月住了 1 晚

10/10 優異

Michael (Carbondale)

讚好：職員與服務、設施服務和住宿狀況
Great!
於 2024 年 4 月住了 1 晚

6/10 一般

Dustin

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Raymond

家人同遊
讚好：整潔度、設施服務和住宿狀況
Easy
於 2024 年 4 月住了 1 晚
Michael Glover - General Manager 於 2024年4月11日的回應
Thanks for the feedback, Ray!

10/10 優異

Gina

於 2024 年 4 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Michael Glover - General Manager 於 2024年4月11日的回應
Thanks for the review, Michael!

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Michael Glover - General Manager 於 2024年4月11日的回應
Thanks for the great rating, David!

10/10 優異

Jorge

Very nice
於 2024 年 3 月住了 1 晚
Michael Glover, General Manager 於 2024年4月4日的回應
Thank you, Jorge!

10/10 優異

Gregory (MIami)

於 2024 年 3 月住了 1 晚

10/10 優異

DT

家人同遊
讚好：設施服務
Absolutely a great day in transit through Denver!
於 2024 年 3 月住了 1 晚
Michael Glover - General Manager 於 2024年4月11日的回應
Thanks, DT!

2/10 很差

Alejandra

家人同遊
不滿：整潔度和職員與服務
We got to the hotel at 1am and the lady said that she was finishing with all the work from the day before and couldn’t do the check in in 30 mi.
於 2024 年 3 月住了 1 晚
Michael Glover - General Manager 於 2024年4月11日的回應
Hi Alejandra,I'm sorry you experienced a delay at check in. During our overnight, night audit process, we do have to follow system procedures and allow it to close one business day and roll over to the next. During this very short window of time we are unable to make any system changes, including checking in guests.

10/10 優異

RAYHAAN NAZAR

讚好：整潔度、職員與服務和住宿狀況
It was generally good
於 2024 年 3 月住了 3 晚
Michael Glover - General Manager 於 2024年4月11日的回應
Thanks!

10/10 優異

Kristen

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We always enjoy staying at Embassy hotels. The rooms are always clean and comfortable. The breakfast buffet is always perfect to feed our children and ourselves. We will continue staying the Embassy hotels.
於 2024 年 2 月住了 1 晚

6/10 一般

Juana

伴侶同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
Please don't put kid's together on suits, is too much noise
於 2024 年 3 月住了 1 晚
Michael Glover - General Manager. 於 2024年4月11日的回應
ok?

10/10 優異

Bradley

讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a great hotel for proximity to DIA
於 2024 年 3 月住了 1 晚
Michael Glover - General Manager. 於 2024年4月11日的回應
Thanks Bradley!

6/10 一般

MONICA

多人同遊
The on time transfer and the room was comfortable and quiet
於 2024 年 3 月住了 1 晚

6/10 一般

Edgar les or Donna

不滿：職員與服務
於 2024 年 3 月住了 1 晚
Michael Glover - General Manager 於 2024年4月11日的回應
Thanks Edgar

10/10 優異

Jerome

Quiet
於 2024 年 3 月住了 1 晚

6/10 一般

nathalie

讚好：整潔度
不滿：職員與服務
於 2024 年 2 月住了 1 晚

8/10 不錯

kevin

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was fine
於 2024 年 2 月住了 1 晚

8/10 不錯

Victoria

於 2024 年 2 月住了 1 晚
Michael Glover - General Manager. 於 2024年4月11日的回應
Thank you Victoria

10/10 優異

Ricardo

於 2024 年 1 月住了 1 晚

4/10 欠佳

Jana

讚好：整潔度和住宿狀況
Shuttle was unreliable
於 2024 年 1 月住了 1 晚

10/10 優異

Susan

家人同遊
Customer service
於 2024 年 1 月住了 1 晚

8/10 不錯

Lori

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel stay was fine. Clean and comfortable room. Frustrating part- we were taking the airport shuttle to the hotel. I called and the instructions were very clear of the type of vehicle, location and the times of pickup. We waited an hour. Called the hotel and they said the drive was a few minutes delayed. I had to pay for an Uber, almost $30. We pulled in and the shuttle had just pulled up. It has the wrong logo on the van. This was quite upsetting after sitting in the airport all day.
於 2024 年 1 月住了 1 晚

10/10 優異

Marla

於 2024 年 1 月住了 1 晚

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況

8/10 不錯

Mike

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was very nice. And, staff was awesome.
於 2024 年 1 月住了 1 晚

8/10 不錯

Marielena

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

hunter

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I think the hotel is great. I was just disappointed that $18 a night for parking was not previously stated. Great room though and a nice vibe in the main area.
於 2024 年 1 月住了 1 晚

10/10 優異

Suzanne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Our stay was fast but great. Left too early for breakfast.
於 2023 年 12 月住了 1 晚

10/10 優異

Earle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Nathan

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Embassy is a good hotel chain but this one leaves a lot to be desired in the hospitality area

6/10 一般

Della

家人同遊
讚好：職員與服務和住宿狀況
不滿：客房舒適度
The bed was the most uncomfortable bed I have ever slept in. The mattress was saggy and gave no support; I was up most of the night.
於 2023 年 12 月住了 1 晚

10/10 優異

HECTOR

於 2023 年 12 月住了 1 晚

2/10 很差

Gregory

於 2023 年 12 月住了 1 晚

8/10 不錯

Mary Minor

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

DIANE (Lincoln)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful, clean and large room.
於 2023 年 12 月住了 1 晚

2/10 很差

Tony

於 2023 年 12 月住了 1 晚

6/10 一般

John

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Poor customer service.
Room was great, service sucked. Made reservation for 2 rooms on 1 itinerary, originally, they said they only had one.after 20 m8n of showingvthem the reservation, itinerary and confirmation number, we fonally figured out that that room might be under different name. You figure a manager that deals with reservations from hotel.com would know this and ask, but had to give me a run around for 10 min. Then, never got the free drink coupons. To top it off, apparently their parking gate was broken when we first oarked and didnt realize we had to pay for parking, so when we left at 3 in the morning, we coyldnt get out of the oarking lot. So they charge you $10 to psrk, and then tell uou at check in you shouldnt oark here because cars get stolen and broken in to all rhe time...what a joke.
於 2023 年 12 月住了 1 晚
Kellie 於 2023年12月26日的回應
I do apologize that we had difficulty locating the reservation that was under a different name than the one you gave us. Our parking fees are located on all booking sites as well as at the gates.

8/10 不錯

B

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Home for the holidays
Nice hotel. Good breakfast area but had to switch rooms as lights did not work in part of roo but move was smooth to another room. Good shuttle service to airport.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Juan

親子同遊, 商務旅客
讚好：整潔度和設施服務
不滿：職員與服務
Kitchen staff was good Receptionists wasn’t really friendly a little rude.
於 2023 年 12 月住了 1 晚

2/10 很差

Kellen

於 2023 年 12 月住了 1 晚

8/10 不錯

Kelley

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Jack L.

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Helpful staff. Limited to no late options for food.

10/10 優異

Ashley

商務旅客
讚好：整潔度、職員與服務和住宿狀況
I had booked for two nights due to the time my flight arrived and I needed a late checkout. I left at 6pm but paid for the second night. Unfortunately, my flight got cancelled so I returned to the hotel and was able to get my same room back hassle free. I was thankful and grateful for that. The front desk staff was very accommodating.

10/10 優異

Jennifer

於 2023 年 12 月住了 1 晚

6/10 一般

Bobbi (Mccook)

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Person that checked us in was rude.we have stayed here many many times when flying and have never encountered a rude staff member. They treated me like I was stupid for not reserving parking, when I have never had to in the past and wasnt even aware that it was an option. I wish they would have just explained it was a holiday issue initially rather than give me a nasty look and act sassy.
於 2023 年 12 月住了 1 晚
Kellie 於 2023年12月7日的回應
I do apologize that you felt that the staff was rude and acting sassy. We do put restrictions on our parking availability during the holidays. This allows us to make sure that our guests staying with us have no issues with parking.