Very very neat and clean room and especially the waterpark which made my kids very very happy! ! !
CHEN
6/10 一般
Daniel
親子同遊
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
So experience was really nice. Staff were amazing then you get to pricing I live in Colorado and in no shape does pricing reflect Colorado they gouge you with every single item that they sell from nine dollar fruit to $16 drinks pizzas that are extremely expensive to say, they are thrown in them Fast microwaves they not only charge you for hotel room which in the high 5 star range. They also charge you parking and extra fees so a $400 room is always nearly 460. I would recommend staying away from this hotel as it has amenities for a few days only and the pricing does not reflect what they have. if you’re planning to use a waterpark go to a proper waterpark because the price you paid just for the parking you would pay for the waterpark in Colorado. I would recommend if you do stay at this hotel the food and restaurant go externally. They’re far cheaper an take cash if you plan on paying that way.
Daniel
於 2024 年 4 月住了 2 晚
10/10 優異
Robert (WESTON)
2024年4月14日
讚好:整潔度
Robert
於 2024 年 4 月住了 1 晚
2/10 很差
Ronda
2024年4月5日
讚好:整潔度和設施服務
不滿:職員與服務和住宿狀況
Our room was not ready until an hour and half after check-in at 4:00. Andy told me “4:00 is not guaranteed check in- just time they try for.” Front desk staff were rude, condescending, and not helpful. I have texts and recorded conversations as evidence of the extreme unprofessionalism displayed from Andy. My husband was working or I would have sent him to follow up on our room after 90 minutes past checkin. I felt like Andy was very condescending to me because I am a woman. He kept a smirk on his face the whole time I was trying to figure out a room situation for my family.
This review is unfortunate because the resort was beautiful, clean, and our dinner was exceptional. The only negative was the late check in and the extremely rude front desk staff- Andy.
Ronda
於 2024 年 4 月住了 1 晚
10/10 優異
Brad
家人同遊
2024年4月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is a great place to stay . The staff was very friendly and attendive . The only thing , I didn't like was the pool hours . It was a great experience and would return again someday !
Brad
於 2024 年 3 月住了 1 晚
8/10 不錯
Vanessa
家人同遊, 親子同遊
2024年4月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I booked this because my 5 yr old was out for spring break and we wanted a place that had heated pools. This place was perfect. We made the 6 hour drive to CO and was amazed at how huge this place was. We saw the pictures online but geez, this was massive and very impressive. The only thing that we wished was taken care of more often was the cleaning of the pools/lazy river and whirlpool. The algae on the side of lazy river was grossy gross when my foot touched the side of river in an attempt to get off my tube. Yuck. The seating area around the whirlpools also needed a good scrubbing, they were pretty brown and you could see the difference from other parts that were clean.
That was my only complaint about the resort. We ate at the sports bar and enjoyed our meals there. We will definitely be back and hopefully pools are cleaned :)
Vanessa
於 2024 年 3 月住了 3 晚
6/10 一般
Jennifer
家人同遊
2024年3月30日
讚好:整潔度和設施服務
不滿:職員與服務
We had to check in sort of late due to our kids’ games. The front desk was short with us and not too friendly. The “elite” Marriott guests were treated quickly. We were not aware of the large amount of construction in the main lobby area so that was very disappointing as it was closed off. The pool closes at 9pm. We asked to watch wrestling on one of the small TVs and were told that typically isn’t aired because of “violence.” This is NCAA college wrestling by the way. Food was super expensive and over all, everything was overpriced for the experience.
Jennifer
於 2024 年 3 月住了 1 晚
8/10 不錯
Amy (Littleton)
2024年3月24日
Amy
於 2024 年 3 月住了 1 晚
2/10 很差
Kelli
家人同遊
2024年3月10日
讚好:住宿狀況
Property is great but Expedia once again has failed me. Property couldn’t find payment. Spent an hour trying to get Expedia to fix the problem so I could check in. Very disappointing!