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丹佛國際機場希爾頓欣庭酒店的評價

3 out of 5
丹佛國際機場希爾頓欣庭酒店
4210 Airport Way, Denver, CO

評價

9.2

卓越

10 分評分，優異；1000 則評價中有 691 則" "
8 分評分，不錯；1000 則評價中有 218 則" "
6 分評分，一般；1000 則評價中有 42 則" "
4 分評分，欠佳；1000 則評價中有 23 則" "
2 分評分，很差；1000 則評價中有 26 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Jacqueline (Hays)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient and close to DIA. Spacious rooms.
於 2024 年 3 月住了 1 晚
Homewood Suites Management 於 2024年3月28日的回應
Thank you for taking the time to send us your feedback. We certainly appreciate it. Thank you again for choosing to stay at the Homewood Suites Denver International Airport Hotel.

8/10 不錯

Allison

伴侶同遊
讚好：職員與服務和設施服務
The room and facilities needed some upgrades, repairs, and pool/jacuzzi not in service. The staff and breakfast were all very welcoming, helpful, and professional.
於 2024 年 2 月住了 4 晚
Ryan K. 於 2024年2月27日的回應
Thank you for taking the time to review our property. In the near future we will be making some upgrades and changes to our facility. We look forward to seeing you again soon!

6/10 一般

Allen

讚好：整潔度和住宿狀況
Breakfast buffet staff were rude and not helpful. Front staff were ok.
於 2024 年 2 月住了 1 晚
Homewood Suites Management 於 2024年2月19日的回應
Hello Allen, Thank you for taking the time to send us your feedback. We will certainly address your concerns with our team. Thank you again for staying with us. Take care,

8/10 不錯

Christiana

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel for getting to and from the airport. Quiet area given proximity of the city. The room was fantastic. Very clean, but chilly!! I would stay again!
於 2024 年 2 月住了 1 晚
Homewood Suites Management 於 2024年2月7日的回應
Dear Christiana,Thank you for taking the time to send us your feedback. We are happy to hear that you enjoyed your stay with us and our amenities. We are looking forward to seeing you again in the future.

2/10 很差

Wesley

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
We picked this hotel specifically for the pool as we are a family of 5. The pool was closed. Went to their sister hotel to swim, and came back to our room to shower and there was absolutely no hot water in our room. To top it all off the whole place smelled strong of marijuana. Terrible experience and the manager was not helpful. Would never go back.
於 2024 年 1 月住了 1 晚
Homewood Suites Management 於 2024年2月19日的回應
Hello Wesley,Thank you for taking the time to share your feedback about your last stay with us. Our sincere apologies for the few situations you had encountered. Would you like to speak with our management, please don't hesitate to reach out to us directly.

2/10 很差

Tyler

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Smells
Whole hotel smells horrible like marijuana
於 2023 年 12 月住了 3 晚
Homewood Suites Management 於 2024年2月19日的回應
Hello Tyler, Thank you for taking the time to send us your feedback. We have addressed your concerns and have shared that with our teams. Would you like to discuss further, please don't hesitate to reach out to us. Thank you again

2/10 很差

Greg

不滿：住宿狀況
於 2023 年 12 月住了 4 晚

10/10 優異

Matt

伴侶同遊, 寵物同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
We didnt enjoy the pool being closed down over "humility issues." Pool does look inviting!
於 2023 年 11 月住了 1 晚

10/10 優異

Gilberto (Bogota)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Matt

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Homewood Suites Management 於 2023年11月27日的回應
Hello Matt,Thank you for taking the time to send us your feedback. We certainly appreciate it. We hope that you enjoy the holidays!Sincerely,

10/10 優異

Fernando

於 2023 年 11 月住了 1 晚

10/10 優異

Alisha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great front desk! So helpful. Would definitely stay again
於 2023 年 10 月住了 2 晚
Homewood Suites Management 於 2023年10月23日的回應
Hello Alisha,Thank you for taking the time to send us your feedback from your previous stay with us. We certainly appreciate it. We will definitely share your feedback with our Front Desk staff. Thank you again and hope to see again in the future. Take care,

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Homewood Suites Management 於 2023年10月18日的回應
Hello Dear,We are sorry to hear that your experience with us wasn't up to par. We will be happy to discuss further and make it right. You can reach out to our management team and they will make it right. Thank you.

10/10 優異

Mary

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great comfort
The hotel has all the necessary amenities, providing laundry facilities, fitness facilities and pool. The staffs were friendly and nice, including the shuttle drivers. Great stay, would choose again if in town.
於 2023 年 10 月住了 1 晚
Homewood Suites Management 於 2023年10月18日的回應
Hello Mary,Thank you for taking the time to send us your feedback from your previous stay with us. We certainly appreciate it. We will make sure to relay your comments to our staff. They will be happy to hear them. We look forward to welcoming you in the future. Thank you again Mary,Take care,

8/10 不錯

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good fit for us
於 2023 年 10 月住了 7 晚
Homewood Suites Management 於 2023年10月18日的回應
Hello Susan,Thank you for taking the time to share your feedback with us from your previous stay. We appreciate you and we hope to see you again in the future.

10/10 優異

Diane

讚好：整潔度、職員與服務和住宿狀況
The large rooms and attention to detail
於 2023 年 9 月住了 1 晚
Homewood Suites Management 於 2023年10月18日的回應
Dear Diane,Thank you for taking the time to send us your feedback from your previous stay with us. We look forward to welcoming you and your family on your next trip to Denver. Thank you again for choosing to stay at the Homewood Suites Denver International Airport hotel.

8/10 不錯

Deborah

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Near restaurant nice
於 2023 年 10 月住了 1 晚
Homewood Suites Management 於 2023年10月18日的回應
Dear Deborah,Thank you so much for sending us your feedback. It's nice to see that you were able to enjoy the nearby restaurant that our area offers. Thank you again for choosing to stay with us and we hope to see you again in the future.

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Don't know what eco-friendly means. We enjoyed our stay.
於 2023 年 10 月住了 1 晚
Homewood Suites Management 於 2023年10月11日的回應
Hello James,Thank you for your feedback. We hope to be welcoming you in the future.

10/10 優異

Shelene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice pool and hot tub. A bit outdated, comfortable bed in the king suite with lots of room. Breakfast was delicious.
於 2023 年 10 月住了 1 晚
Homewood Suites Management 於 2023年10月11日的回應
Hello Shelene,Thank you for taking the time to send us your feedback from your previous stay with us. We are happy to see that you enjoyed some of our amenities. We will make sure to relay this review to our Kitchen staff as we certainly love our breakfast buffet here at the Homewood Suite. Thank you again and hope to see you in the near future.

8/10 不錯

Jeri

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
Our room wasn't ready until 1 1/2 hours after check in time. Breakfast was great. Suite was very nice. Would stay again
於 2023 年 9 月住了 2 晚
Homewood Suites Management 於 2023年10月27日的回應
Hello Jeri,Thank you for taking the time to send us your feedback. We are very sorry that you had to wait a bit longer for your room. We certainly do our best to make sure that we can accommodate our guest in a timely manner. Thank you for your patience, Jeri. We do appreciate to hear that you enjoyed our delicious hot breakfast buffet and that you enjoyed our suite as well. Thank you again for staying wit us Jeri. We hope to see again in the future,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Homewood Suites Management 於 2023年10月11日的回應
Hello Dear,Thank you for sending us your feedback and a rate from your previous stay with us. We appreciate you,

10/10 優異

marc (walnut creek)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We live in the mountains and stay at airport hotels before early flights. This was a huge step up from our usual choices for a modest price increase and well worth it. Very clean and modern feel to the rooms with full kitchen and suite feel. Helpful staff. Was very impressed.
於 2023 年 9 月住了 1 晚
Homewood Suites Management 於 2023年10月11日的回應
Hello Marc,Thank you for sending us your feedback from your previous stay with us. We are very happy to hear that your experience exceeded your expectations. We hope to be welcoming you and your family back here in the future. Thank you again,

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2023 年 9 月住了 1 晚
Homewood Suites Management 於 2023年10月11日的回應
Hello John,Thank you for taking the time to send us your feedback. We really appreciate it. I will make sure to relay this to our housekeeping team as well. Sincerely,

10/10 優異

Brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
iT WAS CLOSE TO THE AIRPORT AND WE HAD AN EARLY FLIGHT THE NEXT DAY. WE HAD A VERY NICE SUITE AND HAD A COMFORTABLE NIGHT.
於 2023 年 8 月住了 1 晚
Homewood Suites Management 於 2023年10月11日的回應
Hello Brian,We thank you for taking the time to send us your feedback from your previous stay with us. We hope to see again in the near future.Sincerely,

8/10 不錯

Louis (west babylon)

家人同遊
讚好：住宿狀況
All was good
Homewood Suites Management 於 2023年8月22日的回應
Hello Louis,Thank you for taking the time to send us your feedback from your previous stay with us. We are glad to hear that you enjoyed your stay. We hope to see you again in the future. Take care!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortwble and well-located.
於 2023 年 7 月住了 1 晚
Homewood Suites Management 於 2023年8月22日的回應
Hello Dear,Thank you for sending us your feedback of your previous stay with us. We hope to be welcoming you again in the future.

10/10 優異

Recardo

讚好：整潔度、職員與服務和住宿狀況
Best Hotel I Stayed in a Long time
於 2023 年 7 月住了 1 晚
Homewood Suites Management 於 2023年8月22日的回應
Hello Recardo, Wow! We are thrilled to see that you had enjoyed your stay with us! We will share your feedback with the team as I know they will be happy to hear! Thank you for taking the time to send your feedback of your stay with us. We hope to be welcoming you back again in the future. Thank you again. Take care!

10/10 優異

Amanda

親子同遊
讚好：整潔度、職員與服務和住宿狀況
After a long day at the airport and a two hour time change, check in was incredibly easy. My app wasn’t working, but the front desk associate was wonderful. I was checked in, Hilton rewards were added to my account because I booked with Expedia and they weren’t added, and in my room within 5 minutes.
於 2023 年 7 月住了 1 晚
Homewood Suites Management 於 2023年7月18日的回應
Hello Amanda,Thank you for taking the time to send us your feedback from your recent stay with us. We will make sure to recognize the agent that had assisted you with your arrival experience. We hope that you will visit us again in the future.

8/10 不錯

Tricia (Bassett)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This was a perfect place for our group of five to stay in before a concert. We had a two room suite and it gave everyone plenty of space to hang out and relax before the event. I did find some trash under the bed and on the tv stand from a previous guest as well as something splattered on the wall that needed cleaned off. We also only had luke warm water for showering. Breakfast was excellent and the dining room was very clean. Had a little trouble with the keys working on the outside doors. Overall though, a great stay.
於 2023 年 7 月住了 2 晚
Homewood Suites Management 於 2023年7月18日的回應
Hello Tricia,We thank you for taking the time to send us your feedback. We had addressed the situations mentioned and hope that we could welcome you and your party once again in the future.

8/10 不錯

Jamie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Homewood Suites Management 於 2023年7月18日的回應
Hello Jamie,Thank you for sending us your feedback and thank you again for staying with us.

10/10 優異

Shannon

伴侶同遊
Staff and rooms are lovely! Hallways smelled weird
於 2023 年 7 月住了 1 晚
Homewood Suites Management 於 2023年7月18日的回應
Hello Sahnnon, We thank you for taking the time to send us your feedback about your previous stay with us. We certainly addressed the situation you had encountered and apologize again on that matter. We hope however that you will come by again in the future.Thank you,

2/10 很差

Hasnain

於 2023 年 6 月住了 1 晚

10/10 優異

Michelann

於 2023 年 7 月住了 1 晚

2/10 很差

Roymel

於 2023 年 7 月住了 1 晚

6/10 一般

LYNDON

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
We had reserved a King suite and when we got to the room with all our luggage we discovered it had 2 queen beds instead. We had been traveling for 24 hours and were too tired to go back downstairs with 5 pieces of luggage so we kept the room but did not sleep as well in the Queen versus a king bed.

10/10 優異

Dan

讚好：整潔度、職員與服務和住宿狀況
See above
於 2023 年 6 月住了 1 晚

10/10 優異

M Katherine

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent overall
Spacious, comfortable suite. Loved that we could open the window by the bed, and even turn on a ceiling fan for cooler, night air. Excellent breakfast. Only negative was finding a human hair on the toilet seat.
於 2023 年 6 月住了 1 晚

8/10 不錯

Jean

於 2023 年 6 月住了 1 晚

10/10 優異

maria

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Homewood Management 於 2023年6月14日的回應
Hi Maria,Thank you for your feedback. We are glad to see that you had enjoyed your stay with us. Thank you again for choosing to stay at the Homewood Suites by Hilton Denver International Airport Hotel.Sincerely,

10/10 優異

M Katherine

於 2023 年 6 月住了 1 晚
Homewood Management 於 2023年6月14日的回應
Hi Katherine,Thank you for your feedback. We are glad to see that you had enjoyed your stay with us. Thank you again for choosing to stay at the Homewood Suites by Hilton Denver International Airport Hotel.Sincerely,

10/10 優異

Christopher

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Really an enjoyable stay. We stayed with our small children for two nights and felt very safe and well-taken care of. Breakfast was fantastic both days—especially the pan-fried potatoes and peppers. Very close to the Denver Nature and Science Museum,which was a fun place to take our kids.
於 2023 年 6 月住了 2 晚
Homewood Management 於 2023年6月14日的回應
Hi Christopher,Thank you for your feedback. We are glad to see that you had enjoyed your stay with us. We will make sure to share this with our staff, I know they will appreciate it. Thank you again for choosing to stay at the Homewood Suites by Hilton Denver International Airport Hotel.Sincerely,

10/10 優異

Nataly

於 2023 年 6 月住了 1 晚

10/10 優異

McAlex

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect...
於 2023 年 5 月住了 2 晚
Homewood Management 於 2023年6月14日的回應
Hello,Thank you for your feedback. We are glad to see that you had enjoyed your stay with us. Thank you again for choosing to stay at the Homewood Suites by Hilton Denver International Airport Hotel.Sincerely,

4/10 欠佳

Ramona (Bellevue)

讚好：整潔度和住宿狀況
不滿：職員與服務
Breakfast ended at 9am. No info anywhere, not even at check in.
於 2023 年 5 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quality room, furnishings and service
Beautiful and comfortable room. Clean as clean gets. Friendly front desk staff. City taxes drive the nightly rate to ridiculous, including an ‘airport fee’, I guess for proximity.
於 2023 年 4 月住了 1 晚
Homewood Management 於 2023年6月14日的回應
Hello Dear,Thank you for your feedback. We are glad to see that you had enjoyed your stay with us. Thank you again for choosing to stay at the Homewood Suites by Hilton Denver International Airport Hotel.Sincerely,

10/10 優異

Jody

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was very surprised that there was a separate living area with tv then the room separate for the beds ad bathroom. Was very pleasant
於 2023 年 2 月住了 1 晚
Homewood Suites Management 於 2023年3月2日的回應
Hello Jody,Thank you for taking the time to send us your feedback. We are happy to hear that you had a great experience during your previous stay with us. We hope to see you again in the near future.

10/10 優異

Adrian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel had everything we were looking for: clean, friendly staff and a shuttle to and from the airport
於 2023 年 2 月住了 1 晚
Homewood Suites Management 於 2023年2月22日的回應
Hello Adrian,Thank you for taking the time to share your experience with us on your recent stay. We are happy to see that you enjoyed your stay. We hope to see you again in the near future.

8/10 不錯

LeRoy

Jacuzzi
It was great however the jacuzzi was out of order. Thay was a bummer
於 2023 年 1 月住了 2 晚
Homewood Suites Management 於 2023年1月20日的回應
Hello LeRoy,Thank you for taking the time to send us your feedback. We certainly understand as it is a popular amenity. We needed to get an annual maintenance to make sure that it functions properly and for everyone safety. We hope you will give us another chance next time in Denver. Thank you gain for choosing to stay with us.

10/10 優異

Rosemary

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice.
於 2023 年 1 月住了 1 晚
Homewood Suites Management 於 2023年1月20日的回應
Hello Rosemary,Thank you for taking the time to send us your feedback. We hope you made it back home safely and we look forward to welcoming you back in the future.

8/10 不錯

Ronald L

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Ship Shape But We Are Vacationers Not Sailors!
Beautifully maintained but management needs work. According to the rules and regulations posted on the room door, check out time is noon. However, when I returned after packing my car at around 11:15 a.m. the key would not let me in. The front desk said that the keys were programed to expire at 11 a.m. and not at the noon check out time. She said this happens routinely and she did not know why they were programmed this way. On another occasion the breakfast attendant announced at 9:05 a.m. (with the manager standing next to her and quite a few people still trying to get breakfast) "I don't mean to be rude but I have to turn off the light now." It was rude even if the breakfast period is over 9 a.m. Running a hotel is different from running a military unit. It seems that the management thinks like a ship captain. This may keep things on time but is not good for personal relations.
於 2022 年 12 月住了 4 晚