The Benson Hotel & Faculty Club 的評價

10/10 優異

Michael

家人同遊, 親子同遊

2024年5月13日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Fantastic hotel, I would stay here again in a heartbeat. I am very particular with hotels, and I couldn’t find a single issue. The room was very large and ready upon arrival. Everything was in working order and it was extremely clean, clean enough to allow our infant to crawl around. Staff was friendly, and the vibe was awesome. The website doesn’t mention this, but the self parking is available in the lot right across the street. It’s $25 for a day, but it’s very convenient.

於 2024 年 5 月住了 1 晚

Clifford-GSM 於 2024年5月14日的回應

Thank you so much for your review on your most recent stay us. We are pleased to hear that you enjoyed your stay with us. We hope to have you back again,Best,

10/10 優異

theresa joyce

2024年5月12日

Very nice property and room was gorgeous

於 2024 年 5 月住了 3 晚

Clifford-GSM 於 2024年5月12日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Annblue

伴侶同遊

2024年5月12日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We had a great stay at the Benson. The front desk staff was very helpful and attentive. The room was clean, comfortable , and quit with a great view out to the hospital campus. The breakfast we ordered at the restaurant was amazingly good with large portions. The only downside to staying here was the parking, with only valet parking $39 or a $25 a day lot across the street.

於 2024 年 5 月住了 1 晚

Clifford-GSM 於 2024年5月12日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

helena

商務旅客

2024年5月10日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Beautiful new hotel close to the airport, the suites are spacious and stylish, it has everything you need for a comfortable stay. The best part is the bed and pillows are glorious! That’s the top of the stay, a well rest night!

於 2024 年 5 月住了 1 晚

Clifford-GSM 於 2024年5月11日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.Best,Clifford-GSM

10/10 優異

Tina

商務旅客

2024年5月8日

讚好：整潔度、職員與服務和住宿狀況

beautiful hotel and rooms, staff and bar and dining facilities! Following a flight cancellation i chose to head here for an unexpected night stay, no regrets and i will be back!!!

Clifford-GSM 於 2024年5月9日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Frank Hicks

2024年5月8日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 5 月住了 1 晚

Clifford-GSM 於 2024年5月10日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Danny

伴侶同遊

2024年5月8日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Eines der besten Hotels, das wir in den USA hatten

於 2024 年 4 月住了 4 晚

Clifford- GSM 於 2024年5月8日的回應

Muchas gracias por su comentario sobre su más reciente estancia. Estamos encantados de que haya encontrado todo según sus expectativas y esperamos volver a tenerle pronto.

10/10 優異

Emmajean (Lake Charles)

2024年5月7日

讚好：整潔度、職員與服務、設施服務和住宿狀況

All the employees where nice and helpful and very welcoming

於 2024 年 5 月住了 2 晚

Clifford-GSM 於 2024年5月8日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

8/10 不錯

Edward

家人同遊, 商務旅客

2024年5月6日

讚好：整潔度、職員與服務、設施服務和住宿狀況

It was clean and unique

於 2024 年 4 月住了 2 晚

Clifford-GSM 於 2024年5月6日的回應

Thank you so much for your review on your most recent stay. We are thrilled that you found everything here at our property to your liking and we hope to have you back with us again soon.We appreciate you and again thanks for staying at The Benson Hotel and Faculty Club.

10/10 優異

Jessica

2024年5月5日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 5 月住了 3 晚

Clifford-GSM 於 2024年5月6日的回應

Thank you for your rating on you most recent stay with us here at The Benson Hotel and Faculty Club. We hope to have you again soon.

10/10 優異

Cedric

家人同遊, 伴侶同遊

2024年5月5日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Absolutely wonderful property and amazing amenities. We thoroughly enjoyed our stay and the breakfast was delicious. I will definitely stay here again on my next visit to Denver.

於 2024 年 5 月住了 2 晚

Clifford-GSM 於 2024年5月5日的回應

Thank you so much for your review on your most recent stay. We are thrilled that you found everything here at our property to your liking and we hope to have you back with us again soon.We appreciate you and again thanks for staying at The Benson Hotel and Faculty Club.

10/10 優異

Darrin

2024年5月1日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Loved the experience. The front desk lady was really nice. Her name started with an M. Bathroom was nice and shower was hot. Bed comfy. Food was good.

於 2024 年 4 月住了 1 晚

Clifford-GSM 於 2024年5月2日的回應

Thank you so much for your review on your most recent stay. We are thrilled that you found everything here at our property to your liking and we hope to have you back with us again soon.We appreciate you and again thanks for staying at The Benson Hotel and Faculty Club.

10/10 優異

Vanessa

家人同遊, 伴侶同遊

2024年4月29日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The hotel very was nice, clean, and comfortable. It was conveniently located from the airport. The restaurant attached had good breakfast as well. Stayed for one night, definitely could have stayed for more if needed. Will return if I am ever back in Denver.

於 2024 年 4 月住了 1 晚

Clifford GSM 於 2024年4月30日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Shelly

2024年4月27日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 2 月住了 2 晚

Clifford-GSM 於 2024年4月28日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Bryan

伴侶同遊, 商務旅客

2024年4月25日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great hotel

於 2024 年 4 月住了 7 晚

Clifford-GSM 於 2024年4月26日的回應

Thank you for sharing a review of your recent experience. Our team here at The Benson Hotel and Faculty Club arecommitted to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 優異

Joshua

商務旅客

2024年4月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I’ve stayed here multiple times and love it. -please for the love of god put energy drinks in the convenience store in the lobby.

於 2024 年 4 月住了 2 晚

Front Desk Management Team 於 2024年4月24日的回應

Hello Joshua,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to have you back in the near future. Thank you for your suggestion, as we have listened. Energy drinks are available in our market, as of now. We hope to see you again soon.

10/10 優異

Teresa

家人同遊

2024年4月22日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Everything was great!! Beautiful hotel!!

於 2024 年 4 月住了 1 晚

Clifford-GSM 於 2024年4月22日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

6/10 一般

jackline

家人同遊, 商務旅客

2024年4月22日

讚好：整潔度、設施服務和住宿狀況

不滿：職員與服務

The room was very clean.However the customer service regarding check in and check out was terrible.They gave us our room very late and at check out time didn’t cooperate with us eventgiugh we asked a few time for 15 minutes extension.Also the location is far from restaurants and shops.

於 2024 年 4 月住了 2 晚

Clifford-GSM 於 2024年4月22日的回應

Good AfternoonThank you so much for you review on your most recent stay as we want to ensure each guest concerns are heard. It appears that during your stay we missed the mark to ensure a stay of excellence and from the entire staff of The Benson Hotel, we sincerely apologize.I will use this review as tool of reference for training to ensure that we are meeting the standard and providing a unique experience to each and every guest. Should you ever be in Denver again, look us up and I will be sure to get you taken care of. Should you have any question or would like to make a follow up with me directly, please reach out to the property directly and I will be more than happy to assist in any way that I can.

10/10 優異

valyncia

伴侶同遊

2024年4月21日

讚好：整潔度、設施服務和住宿狀況

This was my first time in Denver and I was completely blown away by the hotel! ALL the staff were amazing from the front desk to house keeping to valet! I will definitely be returning and highly recommend!

於 2024 年 4 月住了 3 晚

Clifford-GSM 於 2024年4月22日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Stephen

2024年4月19日

讚好：整潔度

於 2024 年 4 月住了 1 晚

Clifford-GSM 於 2024年4月22日的回應

Thanks so much for your most recent rating. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Sarah

親子同遊

2024年4月19日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Loved our stay. Very comfortable stay.

於 2024 年 4 月住了 1 晚

Clifford-GSM 於 2024年4月22日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

antoine

2024年4月19日

讚好：整潔度、職員與服務和住宿狀況

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於 2024 年 4 月住了 2 晚

Clifford-GSM 於 2024年4月22日的回應

Thanks so much for your rating. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Annisha

2024年4月16日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Nice hotel conveniently located near UC Med

於 2024 年 4 月住了 3 晚

Front Desk Management Team 於 2024年4月16日的回應

Hello Annisha,Thank you so much for your feedback! we strive for every guest to have a comfortable and effortless stay; we are happy to hear we were able to accomplish this for you. Thank you, again and hope to have you back in the near future.

10/10 優異

Ayana

2024年4月15日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff were so friendly and welcoming. The hotel was very quiet. Beautiful spacious room and a beautiful bathroom. I would definitely stay again.

於 2024 年 4 月住了 2 晚

Clifford-GSM 於 2024年4月15日的回應

Good AfternoonThank you so much for you review on your most recent stay as we want to ensure each guest concerns are heard. It appears that during your stay we missed the mark to ensure a stay of excellence and from the entire staff of The Benson Hotel, we sincerely apologize.I will use this review as tool of reference for training to ensure that we are meeting the standard and providing a unique experience to each and every guest. Should you ever be in Denver again, look us up and I will be sure to get you taken care of. Should you have any question or would like to make a follow up with me directly, please reach out to the property directly and I will be more than happy to assist in any way that I can.

8/10 不錯

Inicia

伴侶同遊

2024年4月15日

讚好：整潔度、職員與服務和住宿狀況

Hotel was very peaceful. Disappointed that valet wasn’t really necessary being that the car was visible where we pulled up and parked. However there was a Spanish valet young man that was super nice and professional .

於 2024 年 4 月住了 2 晚

Clifford-GSM 於 2024年4月15日的回應

Good Morning,Thank you so much for you review on your most recent stay as we want to ensure each guest concerns are heard. It appears that during your stay we missed the mark to ensure a stay of excellence and from the entire staff of The Benson Hotel, we sincerely apologize.I will use this review as tool of reference for training to ensure that we are meeting the standard and providing a unique experience to each and every guest. Should you ever be in Denver again, look us up and I will be sure to get you taken care of. Should you have any question or would like to make a follow up with me directly, please reach out to the property directly and I will be more than happy to assist in any way that I can.

10/10 優異

Antoinette

2024年4月13日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Nice to hotel right by the hospital. Great place to relax to recover from a medical treatment. Will be back for sure.

於 2024 年 4 月住了 1 晚

Clifford-GSM 於 2024年4月14日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again

10/10 優異

Holly

伴侶同遊

2024年4月12日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This is a beautiful property and Syeeta at the front desk was very helpful! Would stay again.

於 2024 年 4 月住了 1 晚

Clifford-GSM 於 2024年4月12日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Evan

伴侶同遊

2024年4月10日

讚好：整潔度、職員與服務和住宿狀況

Me and my wife was in from Texas and we rented the Executive Fireplace Suite. The room and views were amazing. The room I rate 9.5 out of 10, the only reason for 9.5 is because TV options are limited. I like the size of the TV but maybe upgrade to a SmartTV with TV app capabilities with Netflix, Hulu, Apples TV and etc… Even if it’s a hotel cost to the customer I think those options should’ve available. My overall Rate is 9/10 and that’s due to parking, Valet is expensive and so is the parking lot & garage. If less rooms are booked than available valet parking spots that parking should be free….overall the place is beautiful, clean, safe, and Yes I will be staying again when I visit.

於 2024 年 4 月住了 2 晚

Clifford-GSM 於 2024年4月11日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Sandra Maureen Corbett

家人同遊, 伴侶同遊

2024年4月8日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I loved the aesthetics of the hotel, from the velvet curtains (that close automatically), to the cozy areas to sit in the lobby.....it all created a great vibe while visitting the med school.

於 2024 年 4 月住了 3 晚

Clifford-GSM 於 2024年4月8日的回應

Good Afterrnon Sandra,Thank you so much for your most recent review as we take great pride in know that you found your stay exceptional. I have passed along this information to our team and we hope to have you back in the near future.

10/10 優異

ANA PAULA

親子同遊

2024年4月5日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Nos encantó el hotel

於 2024 年 4 月住了 1 晚

Clifford-GSM 於 2024年4月5日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.Best,Clifford-GSM

10/10 優異

Saundra

家人同遊

2024年3月29日

讚好：整潔度、職員與服務和住宿狀況

I loved the handicapped unit. Manager went above duty to get our car from valet parking at 5:15 in the am. We were due for cancer surgery that morning of the 15th would stay again if need be.

於 2024 年 3 月住了 2 晚

Clifford-GSM 於 2024年3月30日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.Best,

10/10 優異

Kenneth

2024年3月26日

於 2024 年 3 月住了 1 晚

Clifford-GSM 於 2024年4月15日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Venkatesan

2024年3月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2024 年 3 月住了 2 晚

Clifford-GSM 於 2024年4月14日的回應

. Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again

10/10 優異

Shelly

商務旅客

2024年3月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Wow! This is a new hotel and the experience far exceeded my expectations. I stayed in the two room suite. It has a luxurious bath room (huge tub and a walk in shower) and a full kitchen. What really cool are the options for working. There is a desk in the bedroom or you can work on the kitchen island which has three bar stools.

於 2024 年 3 月住了 1 晚

Clifford-GSM 於 2024年3月25日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. I have taken your feedback and will share with our management team as we take all feedback to ensure improvement on all aspects of the guest experience. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.Best,

10/10 優異

Amanda

伴侶同遊

2024年3月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This was a nice hotel for an adult getaway! Comfortable beds and clean rooms. The staff was very friendly!

於 2024 年 3 月住了 1 晚

Front Desk Management Team 於 2024年3月24日的回應

Thank you for your feedback! It was a pleasure having you with us. We hope to see you again in the near future.

10/10 優異

Barb

伴侶同遊, 商務旅客

2024年3月22日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We liked the proximity to UC Health. Hotel is clean, comfortable, and the restaurant was good

於 2024 年 3 月住了 1 晚

Clifford-GSM 於 2024年4月15日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.Best,

10/10 優異

Eric

2024年3月21日

於 2024 年 3 月住了 2 晚

Clifford-GSM 於 2024年4月11日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Michael

家人同遊, 伴侶同遊

2024年3月16日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great and friendly staff. Great location

於 2024 年 3 月住了 3 晚

Clifford-GSM 於 2024年3月17日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Ashley

2024年3月14日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2024 年 3 月住了 2 晚

Front Desk Management Team 於 2024年4月4日的回應

Hello Ashley!Thank you so much for your feedback. We are happy to hear that you enjoyed your stay and we hope to have you back in the near future. Best Regards,

10/10 優異

paige

2024年3月6日

讚好：整潔度、職員與服務和住宿狀況

於 2023 年 12 月住了 1 晚

Clifford-GSM 於 2024年3月7日的回應

Thank you so much for your most recent rating from your stay with us here at The Benson Hotel. I will be sure to share this with our team and we hope to have you stay with us again.Best

10/10 優異

victor

2024年3月4日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Beautiful Hotel in the University area.

於 2024 年 2 月住了 2 晚

Clifford-GSM 於 2024年3月4日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

8/10 不錯

Jared

2024年3月4日

於 2024 年 3 月住了 1 晚

Clifford-GSM 於 2024年3月25日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. I have taken your feedback and will share with our management team as we take all feedback to ensure improvement on all aspects of the guest experience. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.Best,

10/10 優異

Amanda

商務旅客

2024年3月2日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Fantastic, except for the room service. It took an hour to arrive and was cold. It was in a bag like I door dashed Dennys, coffee was really terrible, orange juice good. But the food was ok, no condiments like butter for the toast, which was slightly burned. I really thought for the caliber that this hotel was presenting in every category, that the room service would be top tier. Their restaurant is, I had breakfast there the previous morning and that’s why I was looking forward to the room service breakfast as a departure treat. I thought there would be tray service, but covid may have changed those expectations I don’t know.

於 2024 年 2 月住了 2 晚

Clifford-GSM 於 2024年3月2日的回應

Thank you so much for you review on your most recent stay as we want to ensure each guest concerns are heard. It appears that during your stay we missed the mark to ensure a stay of excellence and from the entire staff of The Benson Hotel, we sincerely apologize.I will use this review as tool of reference for training to ensure that we are meeting the standard and providing a unique experience to each and every guest. Should you ever be in Denver again, look us up and I will be sure to get you taken care of. Should you have any question or would like to make a follow up with me directly, please reach out to the property directly and I will be more than happy to assist in any way that I can.

8/10 不錯

Grant

家人同遊

2024年2月28日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellent new clean modern hotel. Paying for street parking however was unexpected

於 2024 年 2 月住了 1 晚

Clifford-GSM 於 2024年2月28日的回應

Thank you so much for your review on your most recent stay here at The Benson Hotel and Faculty Club. We are super thrilled that you chose up to be your choice hotel while visiting Denver. We are currently working out the details for parking as we are new but rest assured, should you return we will be sure to have that taken care along with providing the full service experience desired. Please let me know if I can be of further assistance as it would be my pleasure.

10/10 優異

Brett

2024年2月26日

讚好：整潔度、職員與服務和住宿狀況

Phenomenal

於 2024 年 2 月住了 3 晚

Clifford-GSM 於 2024年2月27日的回應

Thank you so much for your review on your most recent stay. We are thrilled that you found everything here at our property to your liking and we hope to have you back with us again soon.We appreciate you and again thanks for staying at The Benson Hotel and Faculty Club.

10/10 優異

James

家人同遊

2024年2月25日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Room was fabulous, and property is beautiful. Be aware that there is scant street parking and an additional charge for valet

於 2024 年 2 月住了 1 晚

Clifford-GSM 於 2024年2月25日的回應

Thank you so much for your most recent review as we are glad you chose The Benson Hotel and Faculty Club as your choice hotel while visiting Denver. We do apologize for the parking as we do have multiple options for our hotel guest. We are still working on a few details as it relates to parking but sincerely hope that this did not compromise your stay. Again, thanks for staying with us and we hope to have you again. Best,

10/10 優異

chelsea

2024年2月24日

於 2024 年 2 月住了 1 晚

Clifford-GSM 於 2024年3月22日的回應

Thank you so much for your review on your most recent stay. We are thrilled that you found everything here at our property to your liking and we hope to have you back with us again soon.We appreciate you and again thanks for staying at The Benson Hotel and Faculty Club.

10/10 優異

Trimika

2024年2月22日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 2 月住了 3 晚

Clifford-GSM 於 2024年2月23日的回應

Thanks so much for your feedback. It makes our day hearing about how much our guest love our hotel and the great service they’ve received from our team. Jason is such a delight to have in guest services as he is committed to going above and beyond for our guest. We have passed on your review to our team and look forward to seeing you at The Benson Hotel and Faculty Club again.

10/10 優異

Aline

2024年2月17日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 2 月住了 1 晚

Clifford-GSM 於 2024年2月19日的回應

Good Afternoon Aline,Thank you so much for your most recent review. We are super thankful for your business, and we hope to have you stay with us again. I will share this with our staff to ensure them of the great job.

6/10 一般

Xinyue

2024年2月16日

讚好：整潔度和住宿狀況

不滿：職員與服務

Called twice for a toothbrush but did not receive it before checking out… unbelievable

於 2024 年 2 月住了 1 晚

Clifford-GSM 於 2024年2月19日的回應

Good Evening,Thank you so much for you review on your most recent stay as we want to ensure each guest concerns are heard. It appears that during your stay we missed the mark to ensure a stay of excellence and from the entire staff of The Benson Hotel, we sincerely apologize.I will use this review as tool of reference for training to ensure that we are meeting the standard and providing a unique experience to each and every guest. Should you ever be in Denver again, look us up and I will be sure to get you taken care of. Should you have any question or would like to make a follow up with me directly, please reach out to the property directly and I will be more than happy to assist in any way that I can.

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