吉力馬札羅山區度假屋

"The area is nice with kind of bungalows in a well-maintained garden area. Pool is great, Gym is old and to be used with care. We booked the 3 days stay with breakfast, which is just very basic and each day the same, however allows a good start in the day. Room is nicely made but lacks on repairs and maintenance. We had some issues with broken kettles, power sockets and room telephone, which we addressed to reception and management, however no one cares about it during our stay. Staff is plenty however seems to forget how to smile and being friendly, it always feels like we would annoy them with any request. At the busy morning of checking-out no one was at the reception, we asked for assistance at the breakfast restaurant, however no one came. So we left in hurry to the airport just to send back our friend to settle the remaining payment. Compared to our first stay, it was clearly a downfall in service and will probably trigger that we choose another property next time."